Job Title: Associate Director, Housing and Residence Life
Location: Marietta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 280605
About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity?

Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

(Primary Location for Job Responsibilities) Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Responsible for all day-to-day operations including Facilities, Residence Life and Operations in the assigned Hub. Coordinates with Residence Life, Facilities and Operations on the delivery of services to students, parents, staff, faculty and other University departments. Primary overseer for Housing and Residence Life functions in the assigned Hub with a focus on providing exceptional customer experience. Responsible for the residential experience of students residing in the assigned Hub.

Responsibilities

KEY RESPONSIBILITIES:
1. Selects, trains, supervises and evaluates assigned staff
2. Oversees other staff and/or student workers assigned to the Hub location(s)
3. Conducts monthly walkthroughs of assigned area(s) to assess facilities issues or concerns
4. Collaborates with facilities to ensure the proper and timely maintenance and upkeep of residential facilities
5. Manages operational aspects of assigned Hub(s) including key inventory, room condition inventory, room changes, health and safety inspections, damage assessment and damage billing
6. Ensures adequate staffing and coordinates ongoing staff training and development opportunities to enhance skill sets and sustain preparedness to implement Departmental and University protocols
7. Monitors occupancy needs and ensures effective occupancy management of the assigned Hub(s)
8. Maintains effective communication to ensure the completion of key target dates, calendar creation and dissemination, facilities coordination, move-in and move-out, special events, summer operations, and facility renovations or new construction
9. Provides oversight and guidance for annual room turns to ensure successful preparation for all move-in periods
10. Responsible for organization and operation of all Hub move-in and move-out periods in collaboration with Operations
11. Supports and assists with training and education initiatives as provided by Residence Education to include student employee training and development as well as training programs for all levels of staff
12. Manages and monitors the various systems in place to provide security in the residence halls, including the oversight and monitoring of all student conduct, student outreach by HRL staff, and retention initiatives
13. Provides excellent customer service with regards to Facilities, Residence Life and/or Operations inquiries to aid in timely resolution for residential students and/or parent(s) or guardian(s)
14. Oversees coordination and participation for special events including emergency response programs, extreme weather (snow, tornados etc.), summer housing usage (i.e. camps, conferences and offline work), seasonal events (move-out/ -in periods, turns)
15. Manages the reporting of metrics to improve student overall departmental performance as well as residential experience and provides feedback to Directors as needed
16. Contributes and participates in the strategic planning process and future direction of department
17. Participates in the development and management of fiscal year budget processes
18. Creates an environment built around outcomes and assessment that ultimately leverages opportunities to create engaging experiences for all on campus students and staff alike

Required Qualifications

Educational Requirements
Master's degree from an accredited institution of higher education in Education, Education Administration, Education Technology or related field.

Other Required Qualifications
Current, valid and unrestricted driver's license

Required Experience
Four (4) years of experience in Housing and Residence Life or a related Student Affairs area (Student Life, Orientation, Student Activities, etc.)

Preferred Qualifications

Preferred Experience
Previous experience in housing and residence life in higher education

Knowledge, Skills, & Abilities

ABILITIES
Able to be present on campus is required during non-business hours depending on the event or emergency
Able to manage and oversee response times, schedules, protocols, post incident assessments related to both standard and emergency response
Able to ensure compliance with and campus emergency procedures while accounting for the impact on campus housing students
Able to lead and serve on divisional and university committees
Able to work in partnership with staff, faculty, administrators, students and department directors
Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS
Skilled in relationship building and have a customer service mindset
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is a supervisory position.
This position has financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check

• Standard Enhanced
• Education
• DMV

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf