Job Title: Federal Financial Aid Eligibility Coordinator
Location: Georgia Gwinnett College
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 280068
About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Federal Financial Aid Eligibility Coordinator has the primary responsibility for Loan Programs. The Federal Financial Aid Eligibility Coordinator evaluates financial aid applications for eligibility and evaluates aid packages while ensuring the Institution is compliant with federal, state, and institutional regulations and policies.

This individual is expected to play a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. This individual is expected to play a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. The position will also provide leadership to the Enrollment Management Services Division. Collaborative and team-oriented skills with a commitment to student success are essential attributes to this position.

Responsibilities

• Manages the Direct Student Loan program by reviewing awards, originating loans, delegating loan duties, monitoring error reports and communicate anomalies in processing times as needed.
• Review and process post baccalaureate applications and coordinate with the Registrar's office.
• Meet with students about complex loan, federal work study and post baccalaureate issues.
• Works collaboratively with the Assistant Director of Processing and the Assistant Director of Compliance and other processing team members to serve as a liaison with Campus Logic to develop new or alter existing forms. Troubleshoot and open tickets with the Campus Logic helpdesk.
• Serves as a member of various committees in the office and on campus. This person is a member of the processing team within the financial aid office with expectations of participating in decisions related to processing schedules, process improvements and the policies related to verification and student eligibility. Also, serves as a backup to other members of the Processing Team.
• Assist the Customer Service team with student traffic during peak time periods. In addition, participate in Housing Move-In days, Grizzly Orientation, Preview Days and other campus events
• Serve as back up in assisting with the Federal Work Study program, collaborating closely with student employment and the Executive Director of Financial Aid.
• Assist with processing Private Loans and Loan Limits.
• Other duties as assigned.

Required Qualifications

• 4 Year / Bachelor's Degree
• At least one year of Financial Aid Experience

Preferred Qualifications

• Three years of financial aid experience with knowledge of rules and regulations as they pertain to Federal Title IV funding
• Knowledge of Banner and federal systems
• Knowledge of Campus Logic Student Forms
• NASFAA Core in Direct Loans, Application Process and Student Eligibility

Knowledge, Skills, & Abilities

• Effective task and time management abilities
• Ability to manage multiple projects to meet deadlines
• Strong analytical and problem solving skills
• Commitment to collaborative planning and teamwork
• Dependable attendance
• Ability to maintain confidentiality
• Ability to effectively communicate complex ideas to various stakeholders (students, parents, colleagues, etc)

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. GGC does not discriminate on the basis of race, color, creed, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, sex (including pregnancy or childbirth), veteran status or military status, genetic information, or disability in employment or admission or access to its programs and activities, as required by Title IX. Inquiries including anyone who feels they have been discriminated against should contact the Office of Equal Opportunity and Title IX compliance and direct concerns to the GGC Title IX Coordinator, Building B, Suite 3700, titleix@ggc.edu or (678) 407-5085.

For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR Payroll and Benefits at (678) 407.5054 or email benefits@ggc.edu.

Background Check

• Position of Trust + Education

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.