Media Services and Instruction Manager
- Employer
- University of North Carolina at Chapel Hill
- Location
- CHAPEL HILL, NC
View more categoriesView less categories
- Administrative Jobs
- Technology, Multimedia & Audiovisual
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
University Library-550501
Career Area:Information Technology
Is this an internal only recruitment?:No
Posting Open Date :01/31/2025
Application Deadline:02/14/2025
Position Type:Permanent Staff (SHRA)
Position Title:Technology Support Specialist - Journey
Salary Grade Equivalent:IT05
Working Title:Media Services and Instruction Manager
Position Number:00017267
Vacancy ID:P020083
Full-time/Part-time Permanent/Time-Limited:Full-Time Permanent
Hours per week:40
Work Schedule:8am-5pm, Monday-Friday
Work Location:CHAPEL HILL, NC
Position Location:North Carolina, US
Hiring Range:$71,030 - $79,921
Pay Band Information:To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Be a Tar Heel!:A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
At the University Libraries, you are part of a welcoming, inclusive, open library community that advances research, teaching, healing, and creativity on campus and far beyond. Here, we strive to create an environment of respect and collaboration, where vision and innovation can flourish.
The University Libraries aspires to set the standard for public university research libraries in the digital age.
As one of the premier libraries in the South, we are an essential partner in the research, education, clinical care, and public service missions of UNC-Chapel Hill. The library system includes 10 on-campus Libraries, with nearly 10 million volumes, rich archival collections, and a growing investment in digital collections.
The University Libraries serves campus and broader communities that reflect the socioeconomic, ethnic, and religious diversity of the state of North Carolina, and we maintain a welcoming, inclusive, and open educational and workplace climate for all. We strive to create an environment of respect and collaboration where vision and innovation can flourish. Learn more about our Strategic Framework including our pillars, values, and priorities by visiting https://library.unc.edu/about/strategic-framework/.
The Media Services and Instruction Manager runs day-to-day operations of the Media and Design Center (MDC) at the University Libraries. This includes media labs, production spaces and supporting operating systems, the media production instruction program and related management database, and media production equipment service and management of the related digital booking and technical equipment management system.
The position provides leadership and planning for the lab’s media production hardware, software and extensive digital storage system; applying expert media production skills and technical knowledge in support of the variety of services offered in the media labs -effectively providing systems support, troubleshooting, resolving tech issues, and providing experienced consultation to our campus clients.
The Media Services and Instruction Manager administers the suite of technical and pedagogical services and resources offered via the MDC’s production lab including but not limited to: overseeing the MDC instruction calendar; managing the lab’s libguides, tutorials, and other online resources; and researching, planning, and assessment of lab instruction.
Working closely with the MDC’s instruction team and reporting to the Head of the MDC, the Media Services and Instruction Manager provides project management for the MDC instruction services – effectively schedules and teaches classes, workshops, and course-integrated instruction sessions, provides media production and media assignment design consultation to faculty, designs programs, creates tutorials and related online resources, as well as provides related instruction training to MDC staff.
The Media Services and Instruction Manager oversees the MDC’s Media Equipment cage and associated services including managing and maintaining the equipment for use; managing equipment inventory; managing purchase requests and reconciling receipt of equipment; researching and trialing new equipment; surplussing old equipment and engaging directly with vendors as needed. The Media Services and Instruction Manager trains all MDC staff on new and existing circulating equipment and works to forecast trends and emerging technology related to the MDC’s programs and services. This position is also required to help supervise the MDC’s student staff and assist with general public service support for all of our patron services.
This position may be eligible for a hybrid work arrangement to include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
- Associate’s degree in Computer Information Technology, Computer Technology Integration; Networking Technology, or related areas and two years of experience in the Information Technology field related to the position’s role; or a
- Bachelor’s degree from an appropriately accredited institution and three years of experience in the Information Technology Field related to the position’s role, or a
- Bachelor’s degree in Computer Science, Computer Engineering, Math or Engineering from an appropriately accredited institution and one year of experience in the Information Technology Field related to the position’s role; or an equivalent combination of education and experience.
- Journey level requires an additional one year of experience.
- Advanced level requires an additional two years of experience.
* Demonstrated experience teaching or providing classroom instruction
* Extensive demonstrated experience effectively creating with Adobe Creative Cloud
* Digital media production experience (including capture, composition, and editing) using a variety of digital media production hardware (cameras, field recorders, mics, lighting, and other peripherals) and software
* Extensive demonstrated experience effectively using the MAC OS environment and Windows OS environment
* Demonstrated experience providing systems support, troubleshooting, resolving tech issues, and providing consultation
* Demonstrated experience working effectively in a team-based, public service environment
* Strong visual, written, and oral communication skills
* Experience with assignment and instructional design and knowledge of Universal Design for Learning
* Experience with Mac OS X installation, configuration, and basic troubleshooting
* Current awareness of developing trends in multimedia production and ability to apply it to relevant MDC research, teaching, and learning
* Coursework in Digital Media Production, Design or Communication
* Understanding of visual communication concepts and/or digital and media literacies
* Ability to work effectively in a fast-paced, dynamic environment while seamlessly supporting multiple clients (faculty, students, and staff)
Ability to move media equipment up to 30 pounds with or without accommodations
Campus Security Authority Responsibilities:Not Applicable.
Position/Schedule Requirements:Evening work occasionally, Weekend work occasionally
Organization
The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.
Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.
Undergraduate Enrollment: 19,117
Graduate/Professional Enrollment: 10,894
Total Student Enrollment: 30,011
Founded: 1789, as the first state university in the United States
Type of Institution: Public, four-year
Undergraduate Admission: 15,961
Graduate/Professional Enrollment: 10,039
Total Student Enrollment: 26,000
Faculty: 3,000
Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent
Faculty/student ratio: 1/14
Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.
Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.
Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.
Size of freshman class: Approximately 3,400
Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.
Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!
Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu
Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu
Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.
Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career
Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.
Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.
Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci
The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad
The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors
Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.
UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.
UNC offers ROTC programs in all branches of national military service.
Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.
Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm
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