Financial Aid Analyst
- Employer
- Arkansas State University
- Location
- Telecommute - Jonesboro Campus
View more categoriesView less categories
- Administrative Jobs
- Institutional & Business Affairs, Financial Aid
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.
Position Summary:
The Financial Aid Analyst is responsible for providing, obtaining, processing, and packaging student financial aid information and coordinating the compiling of data for various financial aid programs. This position is governed by state and federal laws and institution policy.
Duties & Responsibilities:
- Provide counseling and customer service representation for the Academic Partnerships program
- Offer financial aid by processing applications, budgeting, packaging, adjusting, verifying data and general advising to students
- Provides assistance and other resources to potential and current students, staff, faculty, and off-campus agencies
- Determine if a student is eligible based on hours of enrollment and GPA
- Answer incoming phone calls
- Correct over awards
- Return Voicemails
- Return Emails
- Check Loan limits NSLDS
- Process Extenuating Circumstance applications
- Certify Private Loans
- Reinstate Loans
- Other duties as assigned
Knowledge/Skills/Abilities:
Knowledge of supervisory practices and procedures
Knowledge of student financial aid programs, standards and procedures
Knowledge of counseling and interviewing techniques
Knowledge of principles and practices of money management
Ability to review and evaluate student financial needs and prepare appropriate financial aid package
Ability to disseminate information orally and in writing
Ability to collect, analyze, compile, and record data on financial aid
Ability to supervise the work of subordinates
General Days/Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance
Other:
Please note: all position postings close at 12:00 A.M. CST on the position closing date
This position has been identified as a telecommuting position. The duties are performed during standard work hours of 8am-5pm at a predefined and approved work location. Individuals filling this role must have dedicated work space that provides privacy and security related to the work being performed. Additionally, individuals must have secure internet access with appropriate upload/download capabilities to perform the duties associated with the position. Individuals in this position will be required to review and acknowledge the Telecommuting Guidelines and Telecommuting Agreement for A-State.
Knowledge of student financial aid programs, standards, and procedures; knowledge of counseling and interview techniques; ability to review and evaluate student financial needs; ability to multitask; excellent communication skills; experience with Microsoft Office products
Minimum Qualifications:
The formal education equivalent of an earned Bachelor's Degree with a major in general business or related field
One (1) year of experience in student financial aid or related area
Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee
E-Verify Participation Notice:
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
E-Verify Right to Work:
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Organization
Arkansas State, founded in 1909, is the second-largest university in the state. It is located on Crowley’s Ridge in Jonesboro, the largest city in eastern Arkansas and the economic hub of the region. Today, the institution has more than 100,000 alumni and meets the needs of individuals and communities at all points along the educational continuum.
A Carnegie Research 2 university, A-State hosts the first osteopathic medical school in Arkansas, the New York Institute of Technology College of Osteopathic Medicine, and opened the first U.S.-style residential campus in Mexico in fall of 2017.
With the Discover 2025 Strategic Plan as its guide, A-State is engaged in creating collaboration opportunities including the Center for No-Boundary Thinking and exploring a public-private partnership to bring the first College of Veterinary Medicine to the state.
Undergraduate experiences have been highlighted for the last decade with the Create@State spring conference. Create@State participants have an advantage in achieving the graduate school of their choice, including continuing to advanced degrees at A-State. Research opportunities alongside our faculty are not the exception at A-State.
A-State begins its second decade offering online curriculum and course work, and remains the state’s largest provider of 100% online degree programs based in the state with 99 areas of study. While the majority (74%) are graduate students, more than 1,500 students are pursuing their bachelor’s degree.
Arkansas State University operates as a member of the Arkansas State University System based in Little Rock and offers degrees at the doctoral, specialist, master’s, bachelor, and associate levels. Arkansas State is home to eight undergraduate colleges: Agriculture, Engineering and Computer Science; Education and Behavioral Science; Neil Griffin College of Business; Liberal Arts and Communication; Nursing and Health Professions; Sciences and Mathematics; and University College. While it does not award degrees, the Honors College is a component of the university’s academic structure. The Department of Military Science provides programs for students who aspire to be U.S. Army officers.
The Jonesboro campus is led by the chancellor, with a Chancellor’s Cabinet which includes the senior executive vice chancellor and provost in Academic Affairs and Research, senior vice chancellor for Finance and Administration, vice chancellors for Diversity, Inclusion and Community Relations; Intercollegiate Athletics; Student Affairs and Dean of Students; University Advancement; and Chief Communications Officer.
The Arkansas State University System is governed by a seven-member Board of Trustees appointed by the Governor of Arkansas to serve staggered seven-year terms. The trustees hire the system president, approve the curriculum, annually approve an operating budget, and establish policies for the efficient and effective operation of the institutions.
Find additional institutional information online at AState.edu.
- Website
- https://www.astate.edu/
- Telephone
- 870-972-3454
- Location
-
2105 E. Aggie Road
Jonesboro
Arkansas
72401
US
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