Assistant Director of Scholarships & Financial Aid
- Employer
- NC State University
- Location
- Raleigh, NC
View more categoriesView less categories
- Administrative Jobs
- Academic Affairs, International Programs, Institutional & Business Affairs, Financial Aid
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
PG193896EP
Internal Recruitment :No
Working Title:Assistant Director of Scholarships & Financial Aid
Anticipated Hiring Range:$55,000-$60,000
Work Schedule:Office hours: Monday-Friday. 8:00AM - 5:00 PM
Job Location:Raleigh, NC
Department :Scholarships & Financial Aid
About the Department:The mission of the Office of Scholarships and Financial Aid is to deliver a quality affordable education to all students, regardless of their financial circumstances. The office administers a comprehensive array of programs (need and merit based) to more than 23,000 undergraduate, graduate and professional students annually, committing and disbursing in excess of $300 million per year.
Essential Job Duties:Duties include but are not limited to the following:
- Manage a caseload of approximately 2,800 students utilizing a holistic approach to counseling and case management for students (and parents) which includes concepts of affordability, cost of education, financial awareness, campus resources, and payment options.
- Provide information about all student financial aid programs and program characteristics such as type of aid, funding source, amounts, interest rates, repayment requirements, application procedures and individual student eligibility requirements such as academic, financial, enrollment, etc.
- Calculate student award packages utilizing various software programs and federal, state, and university resources, including gift aid and self-help, while maintaining compliance with federal and state regulations and the internal policies and procedures of the university.
- Have direct contact with students and parents face-to-face, via phone or email, or within other communication platforms.
- Manage specific student financial aid program(s)/office function(s), for example, scholarships, study abroad, Satisfactory Academic Progress, athletics (list is not all-inclusive) as assigned.
- Exercise professional judgement in individual student situations.
- Provide outstanding customer service while demonstrating patience and understanding to students and parents who are seeking and/or receiving financial aid.
- Participate in an extensive outreach program requiring strong public speaking skills.
- Demonstrate a positive attitude, professional demeanor, and a willingness to adapt to change and take on new challenges.
- Other duties as assigned.
- Bachelor Degree and a minimum of three years of relevant experience in administering scholarship and/or financial aid programs.
- Thorough understanding of federal, state, and institutional financial aid programs, policies, and procedures.
- Strong quantitative and analytical skills, organizational skills and attention to detail.
- Ability and professional knowledge sufficient to think critically, troubleshoot, validate and resolve complex matters.
- Ability to multi-task and work independently, but also function as a positive, productive and collegial member of a team.
- Exceptional communication skills, including the ability to explain complex concepts in clear and concise language and to speak publicly to large groups.
- Ability to navigate through electronic records to locate necessary information to assist students and complete appropriate processes.
- Mastery of Microsoft (Word, Excel, Powerpoint) and Google (Mail, Drive, Sheets) applications and strong basic computer skills.
- Present a positive image of the university and the office at all times.
- Ability to work occasionally during evenings and weekends.
N/A
Required License(s) or Certification(s):N/A
Valid NC Driver's License required:No
Commercial Driver's License required:No
Job Open Date:01/10/2025
Anticipated Close Date:Open until filled
Special Instructions to Applicants:Required documents: 1. Cover Letter 2. Resume 3. Contact information for at least three professional references
Position Number:00061140
Position Type:Exempt Professional Staff
Full Time Equivalent (FTE) (1.0 = 40 hours/week):1.00
Appointment:12 Month Recurring
Mandatory Designation - Adverse Weather:Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events:Non Mandatory - Emergency Event
Department ID:322502 - Scholarships & Financial Aid
AA/EEO:NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Organization
NC State: Think and Do
NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.
Our 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).
Overcoming Challenges, Improving Lives
NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.
Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.
Bright Minds Creating a Bold Future
NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.
Our Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”
In Raleigh and Around the World
It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:
- No. 2 hot spot for tech jobs (Forbes, 2016)
- No. 3 best city for young professionals (Forbes, 2016)
- No. 4 best city for jobs (Glassdoor.com, 2017)
- No. 4 best place to live (U.S. News & World Report, 2016)
- Best big city in the Southeast (Time, 2016)
- Selected as a Google Fiber expansion city
With Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.
More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.
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