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Instructional Support Administrator

Employer
University of Toronto
Location
Toronto, ON
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Job Details

Instructional Support Administrator

Date Posted: 01/24/2025
Req ID: 41412
Faculty/Division: Faculty of Arts & Science
Department: Dept of Computer Science
Campus: St. George (Downtown Toronto)
Position Number: 00044413

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science is ranked among the top computer science departments in the world. Our faculty have been presented with a wide variety of honours and awards over the years, including the Turing Award, and many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is among the most highly cited in computer science.

Your opportunity:

Reporting to the Associate Director, Undergraduate Academic Services, and under the general supervision of the Undergraduate Pedagogical Support Specialist and Associate Chair, Undergraduate Studies, and in consultation with faculty and instructors, the incumbent is responsible for providing administrative support for the teaching of Computer Science, particularly for first and second year Computer Science courses and labs.

Note: There is also a term vacancy for this position available on this team. View the posting and apply here: https://jobs.utoronto.ca/job/Toronto-Instructional-Support-Administrator-%28term%29-ON/588823717/


Your responsibilities will include:

  • Responding to enquiries within the defined scope of the role and redirecting as appropriate
  • Disseminating program and/or service information
  • Coordinating the submission process of student grades/marks
  • Coordinating the preparation and distribution of program and/or course material
  • Editing program and service materials
  • Collating and organizing materials
  • Coordinating meeting schedules, agendas, materials, action and follow-up items
  • Liaising with stakeholders to coordinate space and resource requirements

Essential Qualifications:

  • Advanced College Diploma (3 years) or an acceptable equivalent combination of education and recent and relevant experience. Degree in Computer Science or a closely related discipline preferred.
  • Minimum two years of recent and related experience providing administrative support for an academic program in a post-secondary environment.
  • Experience providing support to University faculty, TAs, and staff in the coordination of large undergraduate courses, including non-exhaustively TA scheduling and communications, creating and maintaining course websites, maintaining records, ensuring correct setup of computing labs.
  • Demonstrated experience proofreading and formatting lecture notes, problem sets, tests and exams.
  • Demonstrated experience working with student and enrolment information, and generating reports.
  • Experience working with and providing information to undergraduate students.
  • Experience organizing and planning meetings/events.
  • Excellent verbal and communication skills with the ability to successfully communicate with a diverse group of clients.
  • Excellent time management, organizational, and problem solving skills.
  • Well-developed and strong interpersonal skills.
  • Proven ability to manage and meet multiple competing deadlines while maintaining attention to detail.
  • Advanced working knowledge of Microsoft Office including Excel, Word, and Access.
  • Ability to work effectively as a team member.


Assets (Nonessential):

  • Skill in Linux command line, version control, scripting, HTML and web forms, and data integration.
  • Experience in ROSI or similar student information systems.
  • Thorough understanding of the operations and workflow of a computer science lab.


To be successful in this role you will be:

  • Approachable
  • Communicator
  • Goal oriented
  • Organized
  • Tactful
  • Team player

This role is currently eligible for a hybrid work arrangement, pursuant to the University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline.

Closing Date: 02/03/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $62,832. with an annual step progression to a maximum of $80,351. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.


Job Segment: Copy Editor, Proofreading, Computer Science, Administrative Assistant, Information Systems, Creative, Technology, Administrative

Organization

Established in 1827, the University of Toronto is Canada's largest university, recognized as a global leader in research and teaching. U of T's distinguished faculty, institutional record of groundbreaking scholarship and wealth of innovative academic opportunities continually attract outstanding students and academics from around the world.

U of T is committed to providing a learning experience that benefits from both a scale almost unparalleled in North America and from the close-knit learning communities made possible through its college system and academic divisions. Located in and around Toronto, one of the world's most diverse regions, U of T's vibrant academic life is defined by a unique degree of cultural diversity in its learning community.The University is sustained environmentally by three green campuses, where renowned heritage buildings stand beside award-winning innovations in architectural design.

 

U of T is one of Canada’s Top 100 Employers.
U of T is one of Canada's Best Diversity Employers.

 

Are you looking for a challenging, meaningful career in a supportive and diverse environment?

Work where the world comes to think.

Work where the world comes to discover.

Work where the world comes to learn.

 

Opportunities exist for people from a wide range of backgrounds, ranging from recent graduates to experienced senior professionals.

We offer challenging work within an open environment that celebrates diversity in all its forms. Our focus is on creating a positive work environment that attracts and retains excellent employees through a combination of competitive compensation, favourable working conditions, opportunities for career growth and development and a unique organizational culture.

Employees have access to:

  • Excellent health and dental benefits;
  • On-site support for training and career development;
  • Flexible work arrangements;
  • Childcare subsidy;
  • Tuition waivers;
  • Scholarships and/or tuition waivers for dependants;
  • Generous paid time off;
  • Support on equity and diversity issues;
  • On-site child care;
  • University Pension Plan;
  • Subsidized athletic facility membership;
  • World-renowned libraries;
  • Confidential counselling services;
  • Parking and TTC Metropasses;
  • Employee and Family Assistance Plan;
  • Continued health benefits for pensioners.

 

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