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Library Services Staff Assistant (Part-Time)

Employer
Northern Essex Community College
Location
Haverhill
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Job Details



Library Services Staff Assistant (Part-Time)
POSITION: Part-Time Library Services Staff Assistant (Staff Assistant): Library Services; Lawrence Campus (45 Franklin St); MCCC/MTA Unit PT Professional Position; up to 16 hours/week, 10-month academic year only (September - June)

SCHEDULE: 9:00am - 1:00pm, Monday - Thursday, 10-month academic year only (September - June)

SUMMARY: If you enjoy helping students succeed, can engage with technology, and are comfortable in a public facing role, then the Northern Essex Community College Library is looking for someone like you!

We are hiring a Library Services Staff Assistant who will serve as primary point of contact in the library during midday hours. You will assist library users in locating books and other materials used in academic coursework, and answer student questions in person, using chat, email, or other virtual platforms. This position will also assist with shelving, collection maintenance, and other library and archives-related activities. The position works primarily on the Lawrence campus, but some time and travel to the Haverhill campus may be required.

RESPONSIBILITIES:

Duties for this position include:
  • Aid students and other patrons with circulation services
  • Answer general questions related to information needs utilizing library resources (catalog, databases, web sources, etc.)
  • Provide in-person, online, phone and email assistance to students, staff, and faculty
  • Shelving and collection maintenance projects
  • Staffing the library desk alone or with another information professional
  • Staffing the computer lab when needed, and answering basic technology questions (Office, Blackboard, print/copy/scan, etc.)
  • Planning and participating in special events
  • The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Staff Assistant - HB 1160.doc


Job Requirements:
MINIMUM QUALIFICATIONS:

NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.
  • Bachelor's degree in Education, Psychology, Business Administration, Computer Science, or other field related to area of assignment; with 5 months experience and/or training involving area of assignment, which may include college registration, academic advisement, grant administration, budget development, event planning, administrative work in an academic environment, general office administration, or personal computer operations; or an equivalent combination of education, training, and experience.
  • Understanding of role of the library in an academic setting
  • Customer service experience
  • Excellent verbal and written communication skills.
  • Willingness to assist others in a positive manner
  • Strong technology skills, experience with Microsoft and Mac
  • Experience working with and supporting a culturally diverse population

PREFERRED QUALIFICATIONS:
  • Master's degree
  • Bilingual (Spanish/English)

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:
SALARY: $35.31/hour, Non-benefited position. This position is eligible for all purpose paid leave hours in accordance with the MCCC CBA.

ANTICIPATED START DATE: ASAP


To apply, click HERE





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Organization

Working at NECC

NECC enjoys initiative and innovation from all employees and seeks to identify and develop the strengths in our faculty and staff. We are committed to using evidence-based planning and decision-making. These values are reflected in our work using Appreciative Inquiry to guide our focus.

Professional development is important to NECC. Employees are encouraged to participate in the NECC Leadership Academy in addition to a variety of professional conferences and training workshops. All new hires receive CliftonStrengths assessments as part of the on-boarding process. Our Center for Professional Development offers a robust calendar of training opportunities, including access to LinkedIn Learning.

NECC serves students on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. We are  committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Company info
Website
Telephone
(978) 556-3943
Location
100 Elliott Street
Haverhill
Massachusetts
01830
US

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