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Assistant Director (Retention and Student Success)-Advising & LifeMap

Employer
Bunker Hill Community College
Location
Boston, MA
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Administrative Jobs
Technology, IT Support & Training
Employment Type
Full Time
Institution Type
Community College

Job Details

Category:: Administrators
Subscribe::
Department:: Advising & Life Map
Locations:: Boston, MA
Posted:: Jan 13, 2025
Closes:: Feb 21, 2025 - 11:59 PM EST
Type:: Full-time
Ref. No.:: NUP
Position ID:: 184539

About Bunker Hill Community College:


With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is Massachusetts' largest community college, annually welcoming a diverse community of around 16,000 students. With campuses in Charlestown and Chelsea, BHCC extends its reach across several locations in Greater Boston. The College offers associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific training programs. BHCC is celebrated for its diversity, boasting a student body where 65% identify as people of color and more than half are women. The College also embraces a global perspective, with over 600 international students representing 90 countries and conversing in more than 65 languages. Our commitment to diversity is further reflected in BHCC's designation as a Hispanic Serving Institution (HSI) and an Asian American Native American Pacific Islander Serving Institution (AANAPISI).



Job Description:


The Assistant Director overseeing retention and student success reports to the Director of Retention/LifeMap and is part of a leadership team that is responsible for supporting the development, implementation and assessment of programming that foster academic success and retention for students who have fallen below satisfactory academic standing. The Assistant Director will provide leadership for Early Alert programming including intrusive and holistic student support services and targeted interventions. In addition, the Assistant Director will manage the TargetX Retention Suite/Early Alert System.


Supervision Received: Reports to the Director of Retention/LifeMap


Specific Duties:


  • Provide direct supervision and evaluation of retention-specific staff including but not limited to LifeMap Navigator, peer mentors and student assistants.
  • Implement and manage the TargetX Retention Suite/Early Alert system using data-driven, proactive and asset-based student success strategies.
  • Collaborate with the Director of Retention and the Director of Advising/LifeMap to plan and facilitate staff meetings, professional development and trainings for staff and student workers.
  • Collaborate with the Director of Retention to design and deliver faculty and staff training curriculum on the TargetX Retention Suite/Early Alert System's purpose, tools and expectations.
  • Analyze data from the TargetX Retention Suite to identify trends and develop strategies for intervention and support for targeted student populations.
  • Use data to continuously assess the effectiveness of and student satisfaction with student retention programming.
  • Engage with faculty, coaches, navigators and other student support professionals to ensure a holistic approach to student success and to facilitate reporting of academic progress/updates for students.
  • Ensure timely communication with students not making satisfactory academic progress to provide guidance, resources and referrals to appropriate support services.
  • Maintain accurate records of student interactions and interventions in compliance with privacy regulations, including FERPA.
  • Serve on departmental, divisional and college-wide committees.
  • Participate in all enrollment division events held during the peak enrollment period; is available to assist one Saturday and one evening during the months of August, September and January.
  • Perform other administrative duties as assigned.


Requirements:


  • Master's degree and five years of full-time experience in academic advising, student assessment, career development or program/project management; or an equivalent combination of education, training and experience.
  • Demonstrated expertise in academic advisement, student services.
  • Prior experience managing or using early alert and student information systems.
  • Demonstrated supervisory and leadership experience.
  • Excellent organizational, interpersonal, verbal, written communication, and presentation skills.
  • Proven ability to successfully manage projects and meet deadlines in a fast-paced environment.
  • Proven ability to work with a diverse, faculty, staff, and student population.

Preferred Qualifications:


  • Bi-lingual ability: our College has a linguistically diverse student population, so while not required, for this position the ability to read, speak and write in Spanish, or another language, is preferred.
  • Experience working in a community college and/or Minority Serving Institution (MSI).
  • History of working with BIPOC and LGBTQ populations.


Additional Information:


Salary Range: $80,000.00 - $90,000.00 Non-Unit Professional position. Full State Benefits. Actual Salary Will Be Commensurate With Education and Experience.


Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.


Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision.



Application Instructions:


Bunker Hill Community College is an Affirmative Action/Equal Opportunity Employer. We strongly encourage applications from women, minorities, individuals with disabilities, and veterans.


To be considered for this position please upload the following documents to your account:


  • Resume
  • Cover Letter

Please be sure to address the Required Qualifications in your documents.


If you need assistance applying through this website please contact our online Help Desk HERE


Organization

Bunker Hill Community College (BHCC) is a multi-campus urban institution, its main campus situated in the historic Charlestown neighborhood of Boston, Massachusetts. A second campus is located in nearby Chelsea, Massachusetts; five satellites are located in the local communities of Cambridge, Chinatown, Revere, Somerville and Boston’s South End.

Founded in 1973 by the Commonwealth of Massachusetts, BHCC enrolls more than 8,100 students in day, evening, weekend, web-based and distance learning courses and programs. The College offers more than 68 associate degree and certificate programs that prepare students for successful employment and transfer to four-year universities. Internationally recognized for development of individualized and alternative methods of instruction, BHCC is a leader in distance-learning technologies that enhance and strengthen the learning environment. The College also has expansive course offerings in English as a Second Language and Adult Basic Education.

One of the largest colleges in the state’s community college system, BHCC incorporates multi cultural and international perspectives in its courses, programs and institutional climate. With students from 90 countries, and students of color comprising more than half of the student’s population, BHCC is one of the more diverse and cosmopolitan colleges in New England. The average age of students is 28, nearly two-thirds are women and the majority of students work while attending college. An expansive array of student services supports the varied needs of the BHCC students.

A leader in workforce education, the College’s academic and technical programs offered at two campuses, five satellites and through distance learning models, reflect the workforce of the local and regional economy. The additional resources of the Workforce Development Center and ACT Center further support the Greater Boston communities’ employment training needs. 

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