Disability & Leave Analyst
- Employer
- Stanford University
- Location
- Human Resources Services, Redwood City, California, United States
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- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
- Analyzes metrics, prepares reporting and monitors activities to ensure compliance with established policies, practices and procedures, labor agreements, faculty arrangements, and government regulations.Provide recommendations, analysis and consultation based on in-depth knowledge of FMLA, VDI, STD, LTD, PFL, ADA, Military Leave, public service/government leave, and other federal and state laws, workerâs compensation coordination, reasonable accommodations and return to work programs.Provide excellent customer service, analytical and technical support while ensuring legal and policy compliance.Oversee the disability leave program and perform or consult on plan administration including system updates, issue resolution, data validation, benefit calculation quality and audit, and vendor management.Lead leave and disability related projects, administration, policy and procedure including updates and changes, including reviewing and updated leave related materials, policies and communications.Monitor and oversee system records to ensure accurate and timely updates.Maintain plan documents, complete filings, respond to inquiries and research implications of changing legislation.Provide regular reporting to leaders and HR community leaders, interpret data to identify trends, opportunities for improvement, and support and/or validate recommendations.Develop and deliver training and/or presentations for all levels of the organization.Partner with external consultants on claim benefits quality and calculation and audit requirements.Research and respond to complex claim issues related to leave and disability plans, partner with appropriate resources and colleagues to resolve.Provide customer service responses by applying information, tools, processes and subject matter expertise to client inquiries/service requests and provide information or work solutions.Monitor incoming work queues; review highest priority work; analyze and report on output to department standards.Monitor and complete all phases of escalated and complex case management support at an expert level. Diagnose problems of high complexity, provide answers, or solutions on issues that may impact the employee, manager, the plan administrator, or the HR business partners.Lead the design and revision of department communications and work processes. Manage functional projects and actively participate in compliance audits.Train and coach disability leave specialists on processes, cases, reporting, analysis, calculations, projects and initiatives.Represent UHR to Stanford on disability programs, policies, or initiatives at workshops, presentations, or in one-on-one meetings with employees, faculty, and HR clients. Interact with HR professionals at all levels.
- Proven subject matter advanced knowledge of disability and leave absence management programs and processes.Though understanding of state and federal regulations related to benefit plans and all applicable laws related to leave and disability administration (FMLA, VDI, STD, LTD, PFL, ADA, Military Leave, public service/government leave, and other federal and state laws, workerâs compensation coordination, reasonable accommodations and return to work programs)Experience working with outsourced and interface systems to administer leave administration, preferably Oracle.Proficiency in using Microsoft Office tools including Excel, Word and PowerPoint.Strong customer service focus and excellent oral/written communication and presentation skills.Strong organizational skills and ability to manage multiple projects and deadlines effectively.Ability to work independently as well as in a team environment and establish relationships.Demonstrated advanced analytical and creative problem-solving skills, strong attention to detail and initiative.Project management experience preferred.Demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgement, tact and discretion.Able to respond to escalated and complicated requests with authority, knowledge and sound judgment.
- Frequently stand/walk, sit; frequently use and perform desk-based computer tasks, grasp lightly/fine manipulation.Occasionally use a telephone, write by hand, sort/file paperwork, twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds.Rarely kneel/crawl.
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
- Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.A caring culture. We provide superb retirement plans, generous time-off, and family care resources.A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.Discovery and fun. Stroll through historic sculptures, trails, and museums.Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more
- Schedule: Full-time
- Job Code: 1431
- Employee Status: Regular
- Grade: J
- Requisition ID: 105615
- Work Arrangement : Hybrid Eligible
Organization
Change the world. And yourself.
Stanford University has changed the world, over and over again.
We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.
At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment.
Stanford Facts at a Glance
Opened 1891
Student Enrollment
- Undergraduates: 6,980
- Graduates: 8,897
Campus
- 8,180 contiguous acres in six governmental jurisdictions
- Nearly 700 major buildings
- 97% of undergraduates live on campus
Research
- 5,300 externally sponsored projects
- $1.33 billion total budget
Faculty
- 2,043 faculty members
- 21 Nobel laureates are currently members of the Stanford community
- 5:1 student to faculty ratio
Stanford University is an Equal Employment Opportunity and Affirmative Action Employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and persons with disabilities.
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