University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Medical Director

Job Profile Title

Director F, Healthcare

Job Description Summary

The Medical Director will be responsible for overseeing clinical care, a wide range of health services, supporting accreditation processes, and ensuring that the highest standards of medical care are maintained. This role requires a deep commitment to evidence-based practice and a collaborative approach to healthcare, working closely with a team of professionals across various disciplines.

The Medical Director is a senior leader within Student Health and Counseling at the University of Pennsylvania. They lead and inspire a dedicated team of clinicians that deliver high-quality medical care for a diverse community of university students. This is an internally facing position overseeing medical care services within Student Health and Counseling including, acute care, primary care, sports medicine, gynecology, sexual health, gender affirming care, travel medicine, nutrition, and allergy services. This position requires a strong collaborative spirit and a holistic perspective to facilitate excellent working relationships within the entire medical team that brings together clinicians, nurses, medical assistants, behavioral health consultants and administrative support staff.

Job Description

Job Responsibilities

Clinical Care

• Provide limited clinical care to students for at least 3 sessions per week, including face-to-face medical care in both acute and follow-up settings.

• Provide clinical consultation and chart review, patient correspondence, referral as appropriate for specialty and diagnostic care.
  

Clinical Operations

• Plan and develops health programs for all students in the University community, including, but not limited to, preventative medical services, chronic care and emergent care.

• Establish appropriate diagnostic, and therapeutic services for the students.

• Maintain ongoing review of the medical needs, trends, and delivery of primary medical care to students.

• Recommend and implement changes in the delivery of health care, staffing patterns, and in services provided, to improve the quality, the cost effectiveness, and the timeliness of services provided.

• Evaluates the performance of physicians and nurse practitioners periodically and as required.
  

Clinical Administration

• Support accreditation processes.

• Initiate and complete quality assurance and quality improvement initiatives in collaboration with the Director of Nursing Services.

• Is available on-call during nights/weekends/holidays for clinical and administrative matters that cannot be adequately addressed by designated on-call front-line staff.

• Implement HR-related actions associated with hiring, development, and discipline of staff members according to campus policies and procedures.

• Work directly with medical and administrative staff to develop staffing plans for the academic year and break periods, balancing the need needs of staff and patients with timely access to care.

• Solicit patient feedback and address service-wide issues relating to the quality of patient care and patient satisfaction.

• Review patient charts to ensure clinical staff are processing charts based on EHR procedures with accuracy, completeness, and minimal errors.

• Implement a peer-review process to determine if appropriate treatment is being provided.

Qualifications

Education

• Must have a medical doctorate (MD) or doctor of osteopathic medicine (DO) from an accredited university and must have completed an accredited post-doctoral residency program. Board certification in the area of Family Medicine, Internal Medicine, or Pediatrics is required. Must be eligible to practice medicine in the Commonwealth of Pennsylvania. Must have a current DEA, NPI, and at least BLS certification.
  

Experience

• Must have at least seven (7) years of clinical experience that includes caring for adolescents and young adults, and must have at least five (5) year’s experience in a management or supervisory role or equivalent combination of education and experience.

• Experience in accreditation processes is preferred.
  

Skills

• Must display leadership and management skills as well as critical and analytical thinking. Must have superior written, oral, and interpersonal communication abilities. Must demonstrate excellent decision-making and problem-solving skills. Must be highly organized and able to deal effectively with various data sources. Attention to detail is critical. Must be able to provide leadership to medical professionals and paraprofessionals. Must be familiar with the development of policies and procedures. Must be able to work cooperatively with a variety of individuals, exhibit appropriate sensitivity to others, and interface effectively with students, staff, and administrators. Must demonstrate effective conflict resolution skills.
  

Knowledge

• Must have extensive knowledge in operating electronic health records software (Epic preferred). Must have extensive knowledge of primary care services and ambulatory health care best practices (college health preferred). Must have knowledge of quality assurance and quality improvement initiatives in healthcare.

• Must have an affinity for a diverse student population in a college setting and support a mission of student-centered care for students during their academic journey. Relatedly, must show knowledge of academic issues and institutional health and wellness requirements.
  

Application Requirement

• A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.
  

** This position is classified as "Essential Personnel." As an essential employee, you may be expected to report to work or remain on duty during university closures, delayed openings, or early dismissals, unless otherwise directed by your supervisor or a member of the senior management team. Additionally, you may also be required to work during university emergencies, including but not limited to natural disasters, extended periods of inclement weather, and other unforeseen events.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Health and Wellness

Pay Range

$129,695.00 - $260,000.00 Annual RateSalary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay