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Administrative Assistant I (PT-Temporary), CPTN13533SS

Employer
College of DuPage
Location
Glen Ellyn
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Job Details



Administrative Assistant I (PT-Temporary), CPTN13533SS

Administrative Assistant I (PT-Temporary), CPTN13533SS
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:
Performs customer service functions and receptionist duties for Counseling and Advising Services. Provides informational and referral assistance to students, faculty, community persons, and visitors, both in person and by telephone.

  • Assist students, community members and staff with their questions and concerns, both in person and over the phone.
  • Schedule appointments for new and prospective students: individual counseling appointments and new student advising sessions.
  • Provide referrals to other COD services and individuals.
  • Screen requests, asks pertinent questions, describe services, answer general questions; conduct intake screening and decides on appropriate action.
  • Establish a warm, receptive, welcoming atmosphere.
  • Take messages for counselors and staff.
  • Organize the unit and perform file management.
  • Data entry input of intake forms or cards.
  • Other duties as assigned.


    • Qualifications:

    • Education
      • High school graduate with course work or training in office careers, including typing required.
      • Associate Degree, office careers coursework and training in customer servicee preferred.
    • Experience
      • Previous experience in a position with people contact required.
      • Must have proficiency in written and spoken English.
      • Some knowledge of Windows, Microsoft Office and keyboarding skills required.
      • Two years office experience in a people-contact positions preferred.


    Working Conditions:

  • General office equipment, personal computer, multi-line phones, copier and fax machine.
  • Pleasant office with heavy phone contact, extensive people contact and counter work which involves moving quickly from counter to resources.
  • Needs to have good command of English and communication skills, verbal and written, and good listening skills.
  • Lifts approximately 10 to 15 pounds of materials such as catalogs or Class Schedules.
  • Extremely busy office, must be able to handle several phone calls and walk-ins within a short period of time.
  • This position requires a background check at the expense of the college.


    • Hiring Range:
    Classified 6 Hourly ($15.66/hourly)

    Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

    College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

    College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.


    To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/2185?c=cod







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    Organization

    Since its inception in 1967, College of DuPage has matured into something very special. It's a community college with far-reaching impact. We're firmly rooted in the community that provides our mandate, yet committed to reflecting the needs and demands of an ever-changing world. 

    From our faculty through to our Board of Trustees, we understand the importance of remaining relevant on multiple levels: interpersonal, academic, civic, cultural and economic. With a steady eye on regional, national and international developments, College of DuPage fulfills its mission as an educational and economic agent of change for the residents it serves.

    Beyond all other considerations, though, we are educators, devoted to the idea that knowledge is transformative. We believe there are few things more powerful than a mind engaged. We are excited by the possibilities ignited when knowledge is imparted through meaningful discourse, in the service of realizing each and every one of our community member's full potential.

    We invite you to find out more about the world-class institution available to you and your family, right here at home. 

    • Among the state's public colleges and universities, College of DuPage, with more than 28,000 students, is the second largest provider of undergraduate education in the State of Illinois, after University of Illinois at Urbana-Champaign.
    • More than 25 percent of all District 502 high school graduates attend College of DuPage during their college career.
    • Each semester, around 28,000 students attend College of DuPage.
    • The Glen Ellyn campus covers 273 acres and has eleven major buildings. The Glen Ellyn campus is currently undergoing renovation and expansion through the Facilities Master Plan, which has an anticipated completion date of 2014.
    • College of DuPage has moved from a traditional model of accreditation to the Academic Quality Improvement Program (AQIP), a quality-based, continuous improvement model of accreditation through The Higher Learning Commission (HLC), a Commission of the North Central Association of Colleges and Schools (NCA). This model is based on the Malcolm Baldrige National Quality Award Program and incorporates a review process designed to deliver clear, concrete and efficient feedback to participating institutions.
    • College of DuPage offers more than 90 certificates programs and degrees for today’s occupational and technical careers, and nine associate’s degrees in 59 occupational and 45 transfer pre-baccalaureate programs.  
    • Roughly 20 percent of students attending COD already possess a bachelor's degree or higher.
    • The College of DuPage Library maintains a collection of 245,800 books, 285,000 microfiche, 29,500 video recordings (VHS and DVD), 20,700 sound recordings (CDs), 527 current periodical subscriptions (7,900 bound periodical back files), and 18 newspapers.
    • There are more than 50 student clubs and organizations on campus.
    • College of DuPage is accredited by The Higher Learning Commission (Member, North Central Association) and Academic Quality Improvement Program Participant.
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