Academic Advisor
- Employer
- Touro University
- Location
- 3 Times Square
View more categoriesView less categories
- Administrative Jobs
- Student Affairs, Academic Advising
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The Academic Advisor plays a critical role within the advising team, providing comprehensive academicsupport and guidance to students enrolled at Touro University's NYSCAS.
ResponsibilitiesKey Responsibilities:
- Utilize Bookings software to schedule all registration meetings.
- Schedule Bookings appointments from 9:30 am to 5:00 pm.
- Book meetings as ½ hour sessions with a 15-minute buffer.
- Maintain a minimum open calendar booking window of 45 days.
- Schedule at least 6 registration meetings per day, and 4 on Fridays or early dismissal days.
- Use Touro email and Zoom phone numbers exclusively for student communication.
- Respond to phone messages and emails within 24 hours or the next business day, documenting responses via email or Zoom phone account.
- Summarize meeting outcomes in TC1.
- Report the disposition of Academic Alert forms to the Administrative Assistant and other relevant parties within 24 hours or the next business day.
- Maintain contact with all assigned students three times per semester regarding pending issues.
- Document all student conversations in the Notes section of Bookings.
- Advise students on selecting and determining their academic goals and link these with their career aspirations.
- Inform students about college policies, regulations, and requirements, including majors, minors, and concentrations.
- Counsel students on choosing their programs semester-by-semester in an orderly and sequential fashion.
- Assist students in registering for courses and making program changes.
- Perform graduation checks and inform students about graduation requirements.
- Consult with academic department chairs and staff on programming and scheduling matters.
- Provide assistance in filing appropriate forms and monitor students on academic probation.
- Counsel and guide students with graduate and professional school admissions procedures.
- Prepare and submit appeals to the Committee on Academic Standing.
- Compile lists of potential graduates each semester.
- Work with potential students to inform them about the college and help them decide if Touro is the appropriate college for them and which Touro program can best serve their needs.
- Assist in the orientation of entering students and help them adjust to college life.
- Serve as a case manager for students, assisting with college as well as community and social services.
- Counsel students with personal, family, and academic problems and provide support during stressful transitions.
- Inform students about available services at Touro University and make referrals to other offices within the college.
- Advocate for student rights within the college environment.
- Identify at-risk students and notify relevant parties.
- Refer students to appropriate agencies for additional support.
- Perform other duties as determined by the Deans and Directors, noting that some responsibilities may be school or site-specific.
Education/ Experience
- Bachelor’s degree required
- Proven experience working student recruitment or advising within an educational institution or proven customer service experience in a high pressure environment.
Knowledge/ Skills/ Abilities
- Proficiency in TC1, Tableau, Degree Works, and Bookings.
- Strong organizational and communication skills.
- Ability to maintain confidentiality and handle sensitive information.
- Excellent interpersonal skills and a commitment to student success.
Organization
From our students, faculty, staff, and the community that surrounds us, we are linked together by our belief that everyone has a voice to be listened to. With shared values for a culturally inclusive learning experience and a commitment to DEI (diversity, equity, and inclusion), and social justice, Touro employees are part of something bigger: An educational institution with the tenacity to make an impact. Established in 1970 with a mission to educate, to serve, to perpetuate and to enrich humankind, Touro University now has more than 108,000 alumni and serves a widely diverse population of over 19,000 students across 35 schools in 4 countries.
At Touro, we provide our employees career development, work-life balance, comprehensive benefits and community. Because we want you to stay. Because we want to hear your voice make its impact. We are many voices, one Touro.
Touro University offers a comprehensive benefits package for full-time employees which includes:
- Full range of Health Plans
- Medical Plans (choice of EPO, PPO, High Deductible HSA)
- Flexible Spending Accounts (FSA)
- Dental Plans (PPO & HMO) and Vision Plan
- Dependent Care and Transit Programs
- Life Insurance, AD&D and Voluntary Supplemental Life Insurance
- Short-term and Long-term disability programs
- Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
- Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
- Employee Assistance Program
- Early-Release Fridays (upon approval)
- Generous Paid Time Off:
- Vacation, Sick Leave, Personal Leave & Floating Holiday
- Annual Holiday Schedule
- Website
- https://www.touro.edu/
- Telephone
- 646-565-6000
- Location
-
202 W 43rd Street
New York
NY
10036
United States
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