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Testing Specialist (3 PT Temp Casual), CPTN20543TEST

Employer
College of DuPage
Location
Glen Ellyn
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Employment Type
Part Time
Institution Type
Community College
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Job Details



Testing Specialist (3 PT Temp Casual), CPTN20543TEST

Testing Specialist (3 PT Temp Casual), CPTN20543TEST
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:
Participate in daily testing operations at the College of DuPage main campus Testing Center. Assist in maintaining an optimal testing environment that adheres to National College Testing (NCTA) standards

  • Comprehend complex delivery methods and administer the numerous categories of tests including classroom make-up, Internet, flexible learning, placement tests, exit tests or essays, as well as specialized tests such as Interest Inventories, Proficiency tests, pre-GED Testing (TABE) and a variety of remote or proctored tests delivered in either paper/pencil or computer based format.
  • Explain specific test requirements such as procedures for two-part tests, availability of calculators or other tools and print options.
  • Be prepared to answer faculty and student questions regarding testing policies and procedures.
  • Resolve misunderstandings using appropriate customer service and management techniques.
  • Troubleshoot computer problems as needed.
  • Navigate the Colleague/Datatel database to locate student information and registration records.
  • Understand and implement identification procedures to identify students via positive photo identification and other criteria in addition to verifying course registration to determine eligibility for testing before tests are issued.
  • Understand and follow FERPA privacy guidelines to assure confidentiality.
  • Interpret complex procedures for administration of proctored tests from other universities which could be paper/pencil or online format.
  • Determine testing needs of students who are unsure what tests they require by verifying their eligibility and identifying options available to meet their specific goals.
  • Refer students to other College departments for further assistance when appropriate.
  • Dispense placement test score reports and be able to explain results as well as options for re-testing to students completing COMPASS placement tests.
  • Direct students to advising or counseling for further assistance with questions on registration.
  • Maintain a secure inventory of master copies of all new, current and ''old'' flexible learning and online tests.
  • Score paper/pencil FLEX tests as required and communicate scores to students when applicable.
  • Follow defined procedures for test storage and transmittal for completed Flexible Learning tests and classroom make-up test distribution to instructors and departments.
  • Maintain a log of completed classroom make-up tests.
  • Utilize surveillance equipment and conduct walk-through monitoring to assure student compliance with test policies and prevent testing irregularities.
  • Prepare an Incident Report to document testing irregularities, discrepancies or dishonesty and forward report and copies of pertinent material to faculty and Testing Supervisor.
  • Open Testing Center each morning to prepare for student and faculty arrivals.
  • Close testing Center each night in accordance with established procedures.
  • Other related duties as assigned.


    • Qualifications:

    • Education
      • Some college coursework in education or service related environment required.
      • Successfully complete requirements necessary to achieve certification as ACT Ability to Benefit Test Administrator required.
      • Update annually to maintain active certification required.
      • Two (2) or four (4) year degree with some coursework in tests and measurements preferred.
    • Experience
      • Six (6) months customer service experience required.
      • Prior experience working in a testing center and/or as an instructional aide preferred.
    • Licenses and Certifications
      • COD Training
        • Compliance Training


      Working Conditions:

    • Computer, copy machine, printer, testing scanner, FAX and scoring hardware.
    • Fast-paced and detailed customer service environment.
    • Flexible schedule.
    • Substitute for co-workers as needed.
    • This position requires a Background Check at the expense of the College.


      • Hybrid Remote Eligible: No

      Part-Time Work Schedule:

      Hiring Range:
      Classified 9 Hourly - $18.25/18.25 - 18.25

      (FULL TIME ONLY) Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.

      (GENERAL BENEFITS) Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

      College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

      College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.


      To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/2107?c=cod







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      Organization

      Since its inception in 1967, College of DuPage has matured into something very special. It's a community college with far-reaching impact. We're firmly rooted in the community that provides our mandate, yet committed to reflecting the needs and demands of an ever-changing world. 

      From our faculty through to our Board of Trustees, we understand the importance of remaining relevant on multiple levels: interpersonal, academic, civic, cultural and economic. With a steady eye on regional, national and international developments, College of DuPage fulfills its mission as an educational and economic agent of change for the residents it serves.

      Beyond all other considerations, though, we are educators, devoted to the idea that knowledge is transformative. We believe there are few things more powerful than a mind engaged. We are excited by the possibilities ignited when knowledge is imparted through meaningful discourse, in the service of realizing each and every one of our community member's full potential.

      We invite you to find out more about the world-class institution available to you and your family, right here at home. 

      • Among the state's public colleges and universities, College of DuPage, with more than 28,000 students, is the second largest provider of undergraduate education in the State of Illinois, after University of Illinois at Urbana-Champaign.
      • More than 25 percent of all District 502 high school graduates attend College of DuPage during their college career.
      • Each semester, around 28,000 students attend College of DuPage.
      • The Glen Ellyn campus covers 273 acres and has eleven major buildings. The Glen Ellyn campus is currently undergoing renovation and expansion through the Facilities Master Plan, which has an anticipated completion date of 2014.
      • College of DuPage has moved from a traditional model of accreditation to the Academic Quality Improvement Program (AQIP), a quality-based, continuous improvement model of accreditation through The Higher Learning Commission (HLC), a Commission of the North Central Association of Colleges and Schools (NCA). This model is based on the Malcolm Baldrige National Quality Award Program and incorporates a review process designed to deliver clear, concrete and efficient feedback to participating institutions.
      • College of DuPage offers more than 90 certificates programs and degrees for today’s occupational and technical careers, and nine associate’s degrees in 59 occupational and 45 transfer pre-baccalaureate programs.  
      • Roughly 20 percent of students attending COD already possess a bachelor's degree or higher.
      • The College of DuPage Library maintains a collection of 245,800 books, 285,000 microfiche, 29,500 video recordings (VHS and DVD), 20,700 sound recordings (CDs), 527 current periodical subscriptions (7,900 bound periodical back files), and 18 newspapers.
      • There are more than 50 student clubs and organizations on campus.
      • College of DuPage is accredited by The Higher Learning Commission (Member, North Central Association) and Academic Quality Improvement Program Participant.
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