Patient Services Specialist
- Employer
- Texas Tech University Health Sciences Center
- Location
- Lubbock
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Patient Services Specialist
Org Level 1
Texas Tech Univ Health Sciences Ctr
Org Level 7
511315 - Health and Wellness Lbk
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Requisition ID
39529BR
Travel Required
Up to 25%
Pay Grade Maximum
Salary commensurate with related education, experience and/or skills.
Major/Essential Functions
- Patient insurance verification
- Resolve/troubleshoot patient insurance issues
- Update patient responsibilities
- Process eFax referrals
- One Team
Grant Funded?
No
Pay Grade Minimum
Salary commensurate with related education, experience and/or skills.
Pay Basis
Hourly
Schedule Details
Monday-Friday; 8:00-5:00
Work Location
Lubbock
Campus
HSC - Lubbock
Department
Health and Wellness Lbk
Required Attachments
Resume / CV
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
Job Group
Information and Records Clerks
Shift
Day
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
YN, HM
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
Organization
TTUHSC operates five schools, multiple online programs and numerous facilities across the state of Texas, with campuses in Abilene, Amarillo, Dallas, and the Permian Basin (Midland & Odessa), in addition to our flagship campus in Lubbock, Texas.
As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of researchers and health care professionals while simultaneously providing world-class patient care to the surrounding communities. We are both an institution of higher learning and a place where real people come for life-saving medical care.
What We Stand For: Inclusion, Vision & Values
Being part of the TTUHSC team means being part of a supportive community that empowers each individual and embraces all cultures, races, backgrounds, abilities and identities. Diversity and Inclusion are not just important—they are essential to our mission and integral to our purpose.
Five core values—One Team, Kindhearted, Integrity, Visionary, Beyond Service—drive everything we do. Through our Values-Based Culture, we are committed to promoting an exceptional, inclusive & equitable workplace.
Our Vision: “Transform health care through innovation and collaboration.” Here, everyone plays a vital role.
Compensation & Benefits
TTUHSC proudly provides many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance at no charge to the employee, paid time off (vacation, sick leave, and state holidays) and substantial automatic retirement contributions.
Additionally, we invest in employee success by providing many resources designed to support your personal wellness and professional growth, including:
Comprehensive Health Plans and Other Core Insurance
State Retirement Programs and Pension Options
Retiree Insurance for Lifetime Medical Benefits
Continuing Education & Lifelong Learning Programs
Tuition scholarships for employees and their dependents
Leadership and Professional Development Programs
Mental and Physical Wellness Programs
Employee Recognition Programs and Longevity Pay
We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Nationally-recognized as a "Great College to Work For,” TTUHSC provides so much more than just a job!
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert