About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.

* Based on the annual unduplicated credit and non-credit headcount for FY 2023.
Requisition Number: 2024-147
Posting Start Date: 11/26/2024
City: Baltimore
State: MD
Minimum Education: High School/GED
Additional Documentation: OPTIONAL
Compensation: $44,000 - $46,000+
Human Resources Office SpecialistDescription/Job Summary

Baltimore City Community College (BCCC) is recruiting a detail-oriented Office Specialist who will supply support to the Office of Human Resources and play a pivotal role in the success of this office. Duties include purchasing, records control, greeting visitors, responding to customer inquiries through phone calls and e-mails, data entry, and other administrative activities. The position provides direct secretarial support such as scheduling appointments, drafting and sending correspondences, data compilation and report creation, personnel records and filing; and must have the ability to perform multiple functions simultaneously.

Responsibilities/Duties

• Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests
• Ensure optimal use of office equipment, supplies, and inventories through preventive maintenance
• Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, and office layout
• Coordinate internal and external resources to expedite workflow
• Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment
• Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes
• Plan, organize, and schedule meetings in the office, off-site, and via videoconference
• Maintain filing system, contact database, employee list, and inventory
• Order and oversee office supplies and food deliveries for group meetings

Required Skills

• Proven administrative experience
• Superb written and verbal communication skills
• Strong time-management skills and multitasking ability
• Aptitude for learning new software and systems

Required Qualifications

Education:

• High school Diploma and/or General Education Diploma (GED)

Experience:

• Five (4) years of administrative professional and customer service in a professional office environment, which will include at least two (2) years of experience in
• Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) at the proficiency level.
• Supporting a professional office environment and providing administrative/clerical support to multiple staff.
• Maintaining calendars with scheduling meetings and tracking deliverables.

Preferred Qualifications

• Associate’s degree in business administration, or related field

Details

Physical Requirements

• Sitting in a normal seated position for extended periods of time.
• Occasionally lifting, carrying objects weighing 10lbs. or less.
• Occasionally pushing and pulling objects weighing 30lbs. or less.

Benefits

State Benefits Guide

Benefits: BCCC is both a higher education institution and a State of Maryland agency. As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition waiver and remission. This is in addition to medical, dental, vision, retirement, 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, and more. Contractual Staff may be eligible for select benefits as well.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

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