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Cloud Engineer / Information Technologist II

Employer
Michigan State University
Location
East Lansing
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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job no: 1006622
Work type: Support Staff
Pay Grade: 13
Major Administrative Unit / College: Information Technology Services
Department: It Services Infrastructure Support 40000460
Sub Area: AP- Professionals
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Information Technology, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title

Cloud Engineer

Position Summary

The Virtual Systems Team is responsible for the operational support of on and off prem cloud infrastructure required to provide computer resources to the MSU community.

Reporting to the Virtual Systems Manager, the Cloud Engineer will primarily perform the following duties:

  • Administer and maintain complex cloud environments.
  • Support customers to build solutions designed to fit their needs.
  • Work with vendors to anticipate and resolve complex problems.
  • Develop scripts for automation, productivity improvements, and cost optimization.
  • Monitor system health and proactively issue resolution for issues.
  • Generate scripted system reports for platform data requests.
  • Perform high-level account control configuration with full understanding of new feature offerings.
  • Participate in organization and intra-team projects.
  • Engage in professional development including technical training and "soft skill" development.
  • Automate tenant configuration, customer on-boarding, and other common processes.
  • Analyze and manage cloud resource usage to ensure cost efficiency, leveraging tools and scripts to support billing workflows.

Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as over 52,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; three to five years of related and progressively more responsible or expansive work experience in providing customer support, supporting and administration of cloud and on-premises resources as required; or an equivalent combination of education and experience.

Desired Qualifications
  • One of the following - AWS practitioner, AWS Architecture, Azure Infrastructure, GCP Associate or similar certification.
  • Two or more years of experience providing direct customer support.
  • Experience supporting cloud Financial Operations.
Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and cover letter.

Special Instructions

Please provide three professional references who are knowledgeable of your work.

Work Hours

STANDARD 8-5

Website

https://tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends December 3, 2024 at 11:55 P.M.

Advertised: Nov 27, 2024 Eastern Standard Time
Applications close: Dec 10, 2024 Eastern Standard Time

Organization

Working at Michigan State University 

Spartans work every day to advance the common good in uncommon ways.

Together, we tackle some of the world’s toughest problems to find solutions that make life better—from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.

We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.

We're good at it, and we've been at it for more than 150 years.

The nation’s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.

Today, MSU is one of the top research universities in the world—on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we’re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.

In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.

Top Distinctions

U.S. News & World Report ranks MSU

  • 29th among the nation’s public universities
  • First in the nation for 19 years for graduate programs in elementary and secondary education
  • First in the nation for graduate programs in nuclear physics and industrial and organizational psychology
  • First in the nation for undergraduate program in supply chain

Recognized for 11 consecutive years as one of the top 100 universities in the world by Shanghai Jiao Tong University in its annual Academic Ranking of World Universities

Ranks 46th among public universities for in-state students in Kiplinger’s 2013 edition of Best Values in Public Colleges

Silver rating from the Association for the Advancement of Sustainability in Higher Education’s STARS program, which measures and encourages sustainability in education and research; operations; and planning, administration, and engagement

Member of the prestigious 62-member Association of American Universities

Only university in the country with on-campus medical schools graduating allopathic (MD) and osteopathic (DO) physicians, and veterinarians (DVMs)

Among the largest single-campus residence hall system in the country with 27 halls in five neighborhoods and two apartment villages.

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