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Medical Billing Supervisor / Office Supervisor III

Employer
Michigan State University
Location
East Lansing
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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job no: 1006028
Work type: Support Staff
Pay Grade: 12
Major Administrative Unit / College: Msu Hci Clinical Services
Department: Msu Hci Clinical Services 40001137
Sub Area: APSA- Pro Supervisory
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Financial/Accounting, Health Care Professional, Health Care Support, Office/Clerical Support, Professional Supervisory- APSA, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title

Medical Billing Supervisor

Position Summary

The Medical Billing Supervisor oversees the daily operational management of the HCI Centralized Billing Office (CBO) team for the complete range of revenue cycle functions. Key responsibilities include supervising operational processes, managing personnel, providing ongoing training, producing insightful reports, and handling administrative tasks to support superior accounts receivable (AR) management for our medical services.

This role requires a strategic focus on optimizing revenue cycle operations, including data analytics, report generation, and dashboard management, to drive continuous improvement. The Supervisor will also audit charge capture practices to secure the highest level of medically necessary charges, leveraging proficiency in systems such as AthenaHealth and Epic. Success in this role depends on the ability to work cohesively with the CBO team, peers, and cross-departmental partners, ensuring collaborative, high-quality revenue cycle outcomes.

Minimum Requirements

Knowledge normally acquired in the first two or three years in college, technical, vocational or business school in Business and Office Management; three to five years of related and progressively more responsible or expansive work experience in supervision, office management, budget preparation, financial and administrative record-keeping; experience in word processing, spreadsheet, database, desktop publishing, and/or web page design or presentation software; or in performing responsibilities related to the operational activities of the employing unit; and may require one to three years supervisory experience; or an equivalent combination of education and experience.

Desired Qualifications
  • Excellent written and verbal communication skills
  • Excellent computer skills including Excel, Word, and RCM systems as needed
  • Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills
  • Ability to multi-task and meet deadlines
  • Demonstrate initiative in addressing challenges and devising innovative solutions to enhance revenue cycle processes, often anticipating needs before they arise.
  • Ability to assess data and operational workflows to identify improvement opportunities that align with broader revenue cycle goals.
  • Experience utilizing both AthenaHealth and/or Epic electronic health records (EHR) systems to manage and optimize revenue cycle workflows is preferred.
  • Strong understanding of coding standards, regulations, and best practices—CPC certification is highly valued. This expertise supports accurate charge capture and effective auditing processes to ensure the highest level of medically necessary charges, aligning with compliance standards.
    • Equal Employment Opportunity Statement

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

    Required Application Materials

    CV

    Cover Letter

    (3) Professional References

    Work Hours

    Work hours are typically 8:00 A.M. – 5:00 P.M., but may vary as necessary to accommodate operations. Hybrid work schedule.

    Website

    https://healthcare.msu.edu/

    Remote Work Statement

    MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

    The Bidding eligibility ends on 12/03/2024 at 11:55 PM

    Advertised: Nov 27, 2024 Eastern Standard Time
    Applications close: Dec 3, 2024 Eastern Standard Time

    Organization

    Working at Michigan State University 

    Spartans work every day to advance the common good in uncommon ways.

    Together, we tackle some of the world’s toughest problems to find solutions that make life better—from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.

    We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.

    We're good at it, and we've been at it for more than 150 years.

    The nation’s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.

    Today, MSU is one of the top research universities in the world—on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we’re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.

    In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.

    Top Distinctions

    U.S. News & World Report ranks MSU

    • 29th among the nation’s public universities
    • First in the nation for 19 years for graduate programs in elementary and secondary education
    • First in the nation for graduate programs in nuclear physics and industrial and organizational psychology
    • First in the nation for undergraduate program in supply chain

    Recognized for 11 consecutive years as one of the top 100 universities in the world by Shanghai Jiao Tong University in its annual Academic Ranking of World Universities

    Ranks 46th among public universities for in-state students in Kiplinger’s 2013 edition of Best Values in Public Colleges

    Silver rating from the Association for the Advancement of Sustainability in Higher Education’s STARS program, which measures and encourages sustainability in education and research; operations; and planning, administration, and engagement

    Member of the prestigious 62-member Association of American Universities

    Only university in the country with on-campus medical schools graduating allopathic (MD) and osteopathic (DO) physicians, and veterinarians (DVMs)

    Among the largest single-campus residence hall system in the country with 27 halls in five neighborhoods and two apartment villages.

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