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Operations Coordinator, Registrar

Employer
York College of Pennsylvania
Location
York, PA, PA
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Job Details

Position Summary

DESCRIPTION:
Provide administrative and logistical support to the Registrar's Office, including managing correspondences and communication for students, faculty, staff, and other campus community members. Manage and update files, reports, office supplies, and budgetary items. Assist with coordinating meetings/special events and provide support for campus/office events. Monitor and respond to inquiries within multiple office email aliases, including issues associated with scheduling, CAPP auditing software, student records, and transfer evaluations. Assist with design and updating of the Registrar Office website, announcements, print and digital publications. Assist with catalog and electronic publications and forms. Manage special projects as assigned. Collaborates within and outside the office to assure that the office is responsive to the needs and policies of the academic community.

OUTCOMES:

  • To provide accurate and precise data in software systems used throughout the office and digitalized records.
  • To successfully support Registrar Office responsibilities.
  • To successfully support campus community and provide information concerning services provided by the College.


    • Essential Functions

    Customer Service 40%

  • Provide logistical support (handle incoming calls/emails, mail, office reception, manage correspondence, rooms/office space, forms, and appointments).
  • Monitor and respond to inquiries within multiple office email aliases, including issues associated with scheduling, CAPP auditing software, student records, and transfer evaluations.
  • Provide front office coverage and assist with coordination for coverage.
  • Office contact person for Work Study Students.
  • Assist students, faculty, staff, and other campus community members with questions and inquires.
    • Administrative 60%
  • Coordinate with the Registrar the overall workflow of projects within the office by maintaining the Office operational calendar and communications plan.
  • Maintain and order supplies.
  • Assist with budget.
  • Provide support for all electronic communication including deadlines, policies and procedures.
  • Assist with design and updating of the Registrar Office website, catalog and other digital publications.
  • Assist with processing Academic Actions and Academic Standings.
    • Experience and Education Required

  • High school diploma or equivalent required, Associate Degree preferred.
  • A minimum of 2-3 years’ experience in an administrative or support role.
  • Possesses understanding of student records policies and FERPA.
  • Banner/Ellucian experience preferred.
    • Required Skills and Qualifications

  • Excellent interpersonal and communication skills.
  • Ability to plan, organize and implement assigned responsibilities and to work well under pressure to meet established deadlines.
  • Reliable, strong analytical skills and detail oriented.
  • Problem solver; is a solutions-oriented person.
  • Ability to recognize areas of growth and gained proficiency.

    • Additional Information

    York College of Pennsylvania is an Equal Opportunity Employer and Non-Discriminatory. For a copy of York College's Annual Security Report, you may contact the Office of Campus Safety or visit the website: Annual Security Report.

    Organization

    YCP studentsA private college located in southcentral Pennsylvania, York College offers more than 50 baccalaureate majors in professional programs, the sciences and humanities to its 4,000 undergraduate students. The College also offers master's programs in business, education and nursing, and a doctorate in nursing practice. 

    York College students enjoy a high-quality education that emphasizes practical application and a community invested in their success. The College provides a personal plan to help students focus their passions and attain their goals so they are prepared for a lifetime of meaningful careers – ready to meet the challenges of their profession and feeling confident and proud of their achievements.

    Company info
    Website
    Telephone
    7178151320
    Location
    441 Country Club Road
     York
    PA
    17403
    US
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