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Records and Progression Coordinator

Employer
York College of Pennsylvania
Location
York, PA, PA
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Job Details

Position Summary

DESCRIPTION:
Provides logistical support to the Registrar's Office, including managing correspondences and communication for student withdrawals, transcript requests, verifying student records, graduation applications, grade changes, student contact information, and assists with catalog updates. Manages and updates files, reports, and permanent student files. Provides support for transcript and transfer records keeping. Assist with coordinating meetings/special events and provide support for campus/office events. Monitor and respond to inquiries within multiple office email aliases, including assisting with troubleshooting issues. Assist with design and updating of the Office websites, announcements, print and digital publications. Manage special projects as assigned. Collaborates within and outside the office to assure that the office is responsive to the needs and policies of the academic community.

OUTCOMES:

  • To provide accurate and precise data in the BANNER system.
  • Records accurately maintained and processed.
  • Transcript requests processed in a timely manner.
  • Customers given prompt, courteous ,and efficient service and assistance.
  • To successfully support students and provide information concerning services provided by the College.

    • Essential Functions

  • Provide logistical support (handle incoming calls/emails, mail, office reception, manage correspondence, rooms/office space, forms, and appointments}. Including student withdrawals, transcript requests, verifying student records, graduation applications, grade changes, student contact information, and assists with catalog updates. 35%
  • Manage and update files, reports, and permanent student files.30%
  • Monitor and respond to inquiries within multiple office email aliases, including issues including assisting with troubleshooting issues.15%
  • Assist with design and updating of Registrar Office website, announcements, print and digital publications (website and electronic forms}. 5%
  • Manage special projects as assigned and provide support for additional areas within the Registrar's Office. 10%
  • Assist with coordinating meetings/special events and provide support for campus/office events. 5%
    • Experience and Education Required

  • High school diploma or equivalent required, Associate Degree preferred.
  • A minimum of 2-3years' experience in an administrative or support role.
  • Possesses understanding of student records policies and FERPA.
  • Banner experience preferred.
    • Required Skills and Qualifications

  • Excellent interpersonal and communication skills.
  • Ability to plan, organize and implement assigned responsibilities and to work well under pressure to meet established deadlines.
  • Reliable, strong analytical skills and detail oriented.
  • Problem solver, is a solutions-oriented person.
  • Ability to recognize areas of growth and gained proficiency.

    • Additional Information

    York College of Pennsylvania is an Equal Opportunity Employer and Non-Discriminatory. For a copy of York College's Annual Security Report, you may contact the Office of Campus Safety or visit the website: Annual Security Report.

    Organization

    YCP studentsA private college located in southcentral Pennsylvania, York College offers more than 50 baccalaureate majors in professional programs, the sciences and humanities to its 4,000 undergraduate students. The College also offers master's programs in business, education and nursing, and a doctorate in nursing practice. 

    York College students enjoy a high-quality education that emphasizes practical application and a community invested in their success. The College provides a personal plan to help students focus their passions and attain their goals so they are prepared for a lifetime of meaningful careers – ready to meet the challenges of their profession and feeling confident and proud of their achievements.

    Company info
    Website
    Telephone
    7178151320
    Location
    441 Country Club Road
     York
    PA
    17403
    US
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