Job Title: Enrollment Management Specialist, Residency
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 59226
Department

Office of Admissions

Responsibilities

The Office of Admissions is a unit within the Division of Enrollment Management, which is comprised of four distinct units: Office of Admissions, Office of the University Registrar, Office of Financial Aid, and Technology Operations. Enrollment Management’s integrated services provide distinctive support throughout the student's development and progression in their academic experience – from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families and to campus partners across the University.

Position is responsible for the planning, evaluation, and management of the processing function for domestic and international application types to include freshmen, transfer, non-degree seeking, transient, and readmission. Serves as the primary residency expert for residency classifications for initial and reclassification of residency for tuition purposes. Assists with judicial related inquiries and supports judicial review process.

Responsible for managing the processing and evaluation of freshman, transfer, readmission, non-degree seeking, and transient student applications. Ensures that the admission processing functions are in compliance with established University and Board of Governors procedures and policies. Troubleshoots online fee payment and application problems. Determines appropriate course of action in unusual or extenuating circumstances relating to the processing of applications. Interprets audit reports & manages the auditing of all application types at the beginning of each term. Serves as the primary residency expert and manages residency classifications for initial and reclassification of residency for tuition purposes. Responds to complex residency issues. Interprets State rules and regulations to determine residency classification. Assists with judicial related inquiries and supports judicial review process.

Counsels applicants, parents, high school/college counselors, department representatives, & other University personnel (via phone, in person, or e-mail) regarding the processing of admission applications, providing expertise and advice regarding the application process.

Provides support, information, and guidance to the Assistant Director for Processing by participating in discussions and testing with Information Technology Services regarding changes to the student information system, the functionality of admissions applications, and the Online Status Check tool. Monitors and assesses processes continually; reviews and evaluates policies and procedures pertaining to the Processing Section. Recommends changes to improve efficiency and compliance, and shares responsibility for the implementation of changed procedures.

Participates in special events hosted by the department assists other sections during peak times in support of the goals of the Division of Enrollment Management.

Qualifications

Bachelor's degree and one year of experience; or a high school diploma or equivalent and five years of experience. (Note: a combination of post high school education and experience equal to five years.)

Preferred Qualifications

• A Bachelor's degree in an appropriate area of specialization and two years of complimentary experience preferred.
• We seek enthusiastic candidates who are detail-oriented and who work well independently as well as in a team.
• Candidates should have the ability to review, analyze, formulate, and organize data and information and follow through on assignments.
• Experience should be relevant and related to the responsibilities of the job.
• Qualified candidates will possess the ability to prioritize and organize multiple work assignments simultaneously.
• Experience counseling and/or providing expertise and advice is required.
• Qualified candidates will have experience using Microsoft Word, Excel, and Outlook or comparable software.
• Applicants should be able to establish and maintain effective working relationships and be able to communicate effectively verbally and in writing.
• Ideal candidates will have a strong sense of initiative, the demonstrated ability to manage multiple responsibilities concurrently, and the ability to make sound judgments while working in a deadline-driven environment.
• Candidates must attach a resume to be considered for this position.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

Anticipated Salary Range

The anticipated salary range for this position is around $44,056.80 annually, commensurate with education and experience.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.