Description

The Lead Case Manager, Behavioral Services will work with Case Managers in the Center for Wellness and Support to create a seamless continuum of services to support student success. The Lead Case Manager will provide triage and referral services for behavioral health and basic needs and will implement campus-wide basic needs initiatives under the direction of the departmental Directors. The Lead Case Manager will oversee the campus food pantry procedures, inventory, and budget. The Lead Case Manager will collaborate with other RCSJ departments and related staff to implement student training and campus-wide programs to promote health and wellness.

Travel will be required, as this position will work on both the Gloucester and Cumberland Campuses.

Examples of Duties

Conducts individualized, solution-focused, non-clinical assessments and triage to provide referrals for on- and off-campus resources for currently enrolled RCSJ students (i.e., academic support services, social services, community food pantries, mental health care, transportation, shelter, etc.).

Provides ongoing, non-clinical support and referrals for survivors of interpersonal violence.

Manages inventory, monitors budget and implements procedures for The Pantry.

Works collaboratively with Directors to continually develop The Pantry as a relevant and responsive resource for meeting students’ basic needs.

Collaborates with Directors and staff from Acenda Integrated Health to ensure linkage to the appropriate level of care based on discharge planning.

Refers students to community health insurance navigators and links to in-network mental health providers.

Supports student health, wellness, and basic needs initiatives on all campuses.

Maintains confidential files of student information, as needed.

Maintains records to track student usage of Behavioral Services resources and campus food pantries.

Ensures compliance with student training and educational components of Title IX, Clery, and Drug-Free Schools and Communities Act

Serves on various college committees as assigned.

Performs other duties, as assigned.

Minimum Qualifications

Bachelor’s degree in Social Work, Psychology, or related social service field and/or equivalent experience required.

3-5 years of case management skills and experience with people in situational crises

Case management skills and experience with people in situational crises

Understanding of and ability to maintain confidentiality consistent with applicable federal and state laws and regulations

Knowledge of social service resources within Gloucester/Cumberland Counties and the surrounding areas

Advanced proficiency with Microsoft Office Suite required.

Ability to network and collaborate with community resources and advocate for student needs

Ability to work a flexible schedule with varied hours to meet department and College needs

Ability to travel between multiple campus locations and state to attend meetings, utilizing personal vehicle

Demonstrated success in collaborating with all levels of the institution, and ability to work effectively with an ethically and culturally diverse campus community.

A strong commitment and knowledge of a comprehensive community college philosophy and a student-centered learning environment.

If certain conditions exist, this position requires you to have access to personal technological equipment and capabilities to perform your duties.

Supplemental Information

COVID-19 vaccination is a requirement for all positions at Rowan College of South Jersey. New hires are expected to be fully vaccinated before beginning work at the College. For more information about RCSJ’s vaccine requirements, visit the RCSJ Coronavirus Updates website for the latest information.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical activity of the position:

Standing

Walking

Talking

Hearing

Repetitive motion of the wrists, hands, and/or fingers such as picking, pinching, typing

Physical requirements of the position:

Light work- exerting up to 20 pounds of force occasionally and/or 10 pounds of force frequently

Visual acuity requirements of the position:

The worker is required to have close visual acuity

Workplace conditions of the position:

The worker is not substantially exposed to adverse environmental conditions.

Women and Minorities Encouraged to Apply
Affirmative Action/Equal Opportunity Employer

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.