Identity and Access Management Systems Specialist
- Employer
- University of North Carolina at Chapel Hill
- Location
- Chapel Hill, NC
View more categoriesView less categories
- Administrative Jobs
- Technology, Analysts & Programming
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
ITS - Information Security-602000
Career Area :Information Technology
Posting Open Date:11/25/2024
Application Deadline:12/09/2024
Open Until Filled:No
Position Type:Permanent Staff (EHRA NF)
Working Title:Identity and Access Management Systems Specialist
Appointment Type:EHRA Non-Faculty
Position Number:20068238
Vacancy ID:NF0008691
Full Time/Part Time:Full-Time Permanent
FTE:1
Hours per week:40
Position Location:North Carolina, US
Hiring Range:$90,000- $126,500
Proposed Start Date:01/02/2025
Be a Tar Heel!:A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit:The Information Security & Identity Management division manages the University’s Information Security Office and Identity Management. The Security Office is responsible for coordinating and ensuring that information security across the University is consistent with industry best practices and the University’s compliance obligations. Identity Management (IdM) identifies individuals within an enterprise or group and defines and controls the access they have to information and resources within a computer network based on their roles and circumstances.
Position Summary:The Information Security Office coordinates the institution’s response to cyber risk, operates critical organization-wide security controls, and reports on the state of the security program to University leadership and the Board of Trustees. The UNC-CH security program ensures the institution meets relevant cybersecurity legal, statutory, regulatory, and compliance obligations across all aspects of the University mission. Identity and Access Management (IAM) is a part of the UNC-CH information security office.
Reporting to the IAM manager, this new role of IAM System Specialist is responsible for implementing the designs of complex IAM systems in coordination with the IAM Architect and IAM Business Analyst and supporting the operations of production IAM systems. This position is also responsible for assessing and proposing operational improvements for IAM to increase efficiency, resiliency, or security of these critical systems. Exercising a high level of judgement and independence, this position will ensure successful system implementation, quality control and bug fixes, and provide on-call support and troubleshooting of production issues as needed. The IAM systems specialist will provide Tier 3 customer support and consulting expertise across a broad range of technologies, and mentor the Tier 2 support function within IAM. This position will work with customers and end users in many domains such as human resources, legal, compliance, security, technology, library, registrar, faculty, students, and more. This position will also work with the IAM Architect to create detailed architecture diagrams and documentation, requiring a strong fluency in technology and identity-related technical concepts. This role will also work with the Change Advisory Board (CAB) to represent IAM in the Change Management process. Finally, this role will collaborate with the IAM manager and IAM architect to set and track the identity strategy and its implementation.
Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.
Required Qualifications, Competencies, and Experience:Proven ability to implement identity management and correlation solutions.
Experience designing complex technology solutions for complex organizations.
Experience optimizing IT operations, including establishing robust telemetry and monitoring, improving CI/CD pipeline and deployment practices, and creating effective operational playbooks.
Strong troubleshooting and customer support skills.
Exceptional written and verbal communication skills: Demonstrable track record of effective communication with end users as well as area specialists.
Experience with Kerberos, LDAP, AD, Azure, EntraID, or equivalent.
Experience with Single Sign-On and MFA of some flavor.
Experience with Internet2 Trusted Access Platform solutions is preferred.
Experience at R1 research institutions is preferred.
Experience with Java, .NET, or equivalent is preferred.
Not Applicable.
Organization
The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.
Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.
Undergraduate Enrollment: 19,117
Graduate/Professional Enrollment: 10,894
Total Student Enrollment: 30,011
Founded: 1789, as the first state university in the United States
Type of Institution: Public, four-year
Undergraduate Admission: 15,961
Graduate/Professional Enrollment: 10,039
Total Student Enrollment: 26,000
Faculty: 3,000
Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent
Faculty/student ratio: 1/14
Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.
Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.
Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.
Size of freshman class: Approximately 3,400
Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.
Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!
Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu
Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu
Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.
Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career
Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.
Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.
Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci
The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad
The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors
Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.
UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.
UNC offers ROTC programs in all branches of national military service.
Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.
Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm
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