Academic Counselor

Employer: Arkansas State University
Location: Telecommute - Jonesboro Campus

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Administrative Jobs: Student Affairs, Counseling
Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Job Details

Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Location: Telecommute - Jonesboro Campus Proposed Salary Range: Commensurate with Experience Closing: 12/5/24

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

A-State Online Services is seeking an energetic person to provide comprehensive advising for students and prospective students concerning college/department programs and opportunities. This position assists students in educational planning through degree completion.

Duties & Responsibilities:

Responsible for providing professional advising to students from entry of degree program to completion through the implementation of academic planning and acts as a liaison for the department.

The Academic Advisor will be responsible for providing academic advising for A-State Online Students in both Graduate and Undergraduate degrees
Provide comprehensive advisement services to A-State Online students in a timely manner for 6 start dates per year
Provide degree plans and course recommendations to assist online students in completing their degrees in the most efficient way possible
Answer student questions via e-mail, telephone and virtual platform (e.g. Zoom)
Other duties as assigned

Knowledge/Skills/Abilities:

Familiarity with higher education at A-State and in general. Personal interaction abilities as this position interacts with many prospective students. Technical skills to develop and use automated communication plans with prospects.

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

This position has been identified as a telecommuting position. The duties are performed during standard work hours of 8am-5pm at a predefined and approved work location. Individuals filling this role must have dedicated work space that provides privacy and security related to the work being performed. Additionally, individuals must have secure internet access with appropriate upload/download capabilities to perform the duties associated with the position. Individuals in this position will be required to review and acknowledge the Telecommuting Guidelines and Telecommuting Agreement for A-State.

Reports to Program Director of A-State Online Services. Works with admissions personnel within A-State Online programs. The ideal candidate must exhibit excellent interpersonal, communication, organizational, and problem-solving skills; adhere to strict ethical standards; be student-focused in philosophy by demonstrating an ability to respond effectively to the needs of a diverse student population; manage stress and remain flexible in a changing, fast-paced environment; be knowledgeable regarding the practice of advising and marketing; be able to effectively use computer-based advising and academic systems as well as other computer programs, including Word and Excel.

Minimum Qualifications:

The formal education equivalent of an earned Bachelor's Degree

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

Organization

Arkansas State, founded in 1909, is the second-largest university in the state. It is located on Crowley’s Ridge in Jonesboro, the largest city in eastern Arkansas and the economic hub of the region. Today, the institution has more than 100,000 alumni and meets the needs of individuals and communities at all points along the educational continuum.

A Carnegie Research 2 university, A-State hosts the first osteopathic medical school in Arkansas, the New York Institute of Technology College of Osteopathic Medicine, and opened the first U.S.-style residential campus in Mexico in fall of 2017.

With the Discover 2025 Strategic Plan as its guide, A-State is engaged in creating collaboration opportunities including the Center for No-Boundary Thinking and exploring a public-private partnership to bring the first College of Veterinary Medicine to the state.

Undergraduate experiences have been highlighted for the last decade with the Create@State spring conference. Create@State participants have an advantage in achieving the graduate school of their choice, including continuing to advanced degrees at A-State. Research opportunities alongside our faculty are not the exception at A-State.

A-State begins its second decade offering online curriculum and course work, and remains the state’s largest provider of 100% online degree programs based in the state with 99 areas of study. While the majority (74%) are graduate students, more than 1,500 students are pursuing their bachelor’s degree.

Arkansas State University operates as a member of the Arkansas State University System based in Little Rock and offers degrees at the doctoral, specialist, master’s, bachelor, and associate levels. Arkansas State is home to eight undergraduate colleges: Agriculture, Engineering and Computer Science; Education and Behavioral Science; Neil Griffin College of Business; Liberal Arts and Communication; Nursing and Health Professions; Sciences and Mathematics; and University College. While it does not award degrees, the Honors College is a component of the university’s academic structure. The Department of Military Science provides programs for students who aspire to be U.S. Army officers.

The Jonesboro campus is led by the chancellor, with a Chancellor’s Cabinet which includes the senior executive vice chancellor and provost in Academic Affairs and Research, senior vice chancellor for Finance and Administration, vice chancellors for Diversity, Inclusion and Community Relations; Intercollegiate Athletics; Student Affairs and Dean of Students; University Advancement; and Chief Communications Officer.

The Arkansas State University System is governed by a seven-member Board of Trustees appointed by the Governor of Arkansas to serve staggered seven-year terms. The trustees hire the system president, approve the curriculum, annually approve an operating budget, and establish policies for the efficient and effective operation of the institutions.

Find additional institutional information online at AState.edu.

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