Enrollment Success Navigator (Reg FT)
- Employer
- Community College of Allegheny County
- Location
- Pittsburgh
- Salary
- Admin 12 - $45,206
View more categoriesView less categories
- Administrative Jobs
- Institutional & Business Affairs, Admissions & Enrollment
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Enrollment Success Navigator (Reg FT)
Position Title: Enrollment Success Navigator (Reg FT)
Department: Enrollment Services
Campus: South Campus
Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than July 29, 2024. The College cannot guarantee that application materials received after this date will be considered or reviewed.
Benefits: CCAC offers an exceptional benefits package. Highlights include an excellent health plan with very low out-of-pocket expense network option, generous time off and holiday pay, a 403b retirement plan with up to 10% employer match or other options through the State's retirement defined benefit pension system, free employee parking, public service (student) loan forgiveness eligible employer, and employer paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts.
Remote Work Option: Fully In-Person
Salary Grade: Admin 12 - $45,206
Job Category: Administrators
Employment Type: Regular Full-Time
Job Slot: 5911
Job Open Date: 7/11/2024
Job Close Date: Open until filled
General Summary: Provide enrollment support to applicants, and provide academic support to students enrolled in developmental coursework; serve as an individual mentor to students; and monitor the progress of students and provide the encouragement and support necessary to enable students to complete their course of study at CCAC.
Requirements: Bachelor's degree in a related field with a minimum of two years' experience in human services serving diverse populations or economically or educationally disadvantaged populations, and one years' experience in sales and/or customer facing position. Applicant must possess strong interpersonal and communication skills, ability and willingness to work collaboratively. Attention to detail and the ability to follow through with assisting the student. Commitment to the students' success and student centered education. Excellent customer service skills. Ability to serve as a representative of the College at public and private events. Must have the ability to use the College's related software platforms.
Duties:
1. Collaborate with Enrollment Services staff in conducting follow-up activities that assist applicants with navigating through the college enrollment process.
2. Record and report on applicant enrollment activity outcomes; maintain contact lists and databases and analyze enrollment data.
3. Conduct and/or provide support for on-campus recruitment/admissions activities including meeting with potential students and parents to discuss college enrollment process.
4. Assist students in developing an educational plan and strategy to improve student success.
5. Monitor student progress by utilizing available technology and tracking systems.
6. Design and coordinate group-learning activities to promote student success.
7. Meet individually and in small groups with students as needed.
8. Work with Financial Aid Office to monitor student aid.
9. Participate in new student orientation.
10. Provide individual and/or group coaching on issues related to academic success.
11. Refer students to internal and outside programs for additional support services or for crisis intervention counseling and follow-up as needed.
12. Assist with the development and implementation of early intervention and retention programs.
13. Work with the various Student Services to identify and recommend appropriate services designed to address student needs; assist in connecting students with the appropriate services.
14. Serve on college committees as needed.
15. Compile information on program services, activities, and students.
16. Maintain accurate, organized, completed, and detailed records, and develop and maintain reports as required or assigned.
17. Perform other related duties as required or assigned.
Clearances: Current criminal record/child abuse clearances will be required if offered the position and to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances, which are available here.
To view the full job posting and apply for this position, go to: https://ccac.csod.com/ats/careersite/JobDetails.aspx?id=1586
Copyright ©2024 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-7849e5382deeb14f8b0644ea53116f2a
Organization
The Community College of Allegheny County, located in Pittsburgh, is the largest institution of postsecondary higher education in Pennsylvania.
The college serves approximately 30,000 credit students through our four campuses, five centers and online programming. An additional 35,000 students per year enhance their knowledge and job skills through thousands of CCAC non-credit and workforce development courses.
Incorporating a learning-centered environment committed to the future of the region, CCAC continues to expand its reach through innovative programming and accessible instruction offered via convenient day, evening, weekend and online courses. CCAC endeavors to fulfill its mission to provide affordable access to quality education and offer a dynamic, diverse and supportive learning environment that prepares the region’s residents for academic, professional and personal success in a changing global society.
Vision
The Community College of Allegheny County provides a supportive and transformative learning environment that prepares graduates to meet critical needs in the region’s workforce. Stakeholders have strong personal connections with CCAC and support it as a sound investment in community and economic vitality.
Mission
The Mission of the Community College of Allegheny County is to provide affordable access to quality education and offer a dynamic, diverse and supportive learning environment that prepares the region’s residents for academic, professional and personal success in our changing global society.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert