Job Title: Associate Vice President and Chief Information Officer
Location: UNG-Dahlonega, GA
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 279735
About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is currently accepting applications for an Associate Vice President and Chief Information Officer. The Associate Vice President and Chief Information Officer leads and directs UNG's Information Technology enterprises to support and advance the university's commitment to improving the student experience and stated strategic goals, to include oversight of all aspects of the university's IT infrastructure, services, and programs, ensuring alignment with institutional goals and priorities. Reporting to the Senior Vice President for Business Operations & Chief Operating Officer (COO) and working collaboratively with leadership within Business & Finance and stakeholders University-wide, this position provides leadership, integrative management, and direction for the university's information systems. The CIO serves as the university's senior spokesperson on issues related to information systems for administrative, operational, student support, clinical, and academic needs, and serves as a member of the COO's leadership team.

Responsibilities

• Information Technology Leadership & Strategic Operations
  • Partners with senior leadership, the President's cabinet, and university stakeholders in strategic and operational leadership and planning for IT services across all UNG campuses to advance the university's commitment to improving the student experience and to align with university stated strategic goals.
  • Maintains knowledge and understanding of current and developing IT trends, issues, technologies, equipment, and systems. Stays abreast of emerging technologies and trends in higher education and advises and educates University leadership of their impact to inform strategic decisions.
  • Acts as an advocate of the university's IT mission via regular written and in-person communication with the university's leadership, faculty, staff, and students.
  • Fosters innovation, prioritizes IT initiatives, and coordinates the evaluation, deployment, and management of current and future IT systems across the university. Instills a culture of continuous improvement in IT services and solutions.
  • Coordinates and facilitates consultation with members of the university community to define requirements for new technology implementations, and establishes management and accountability for current and proposed systems.
  • Champions UNG implementation of University System of Georgia (USG) managed IT services, including enterprise resource planning solutions.
  • Responsible for continuous evaluation, improvement, and implementation of enterprise-wide disaster recovery and business continuity plans related to IT systems.
• Information Technology Business Operations & Management
  • Leads and directs the strategy, planning, budgeting, daily leadership, policy oversight, operations, and supervision of assigned reporting units.
  • Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, purchasing, and in-house development, and develops business case justifications and cost/benefit analyses for and assesses and communicates risks concerning IT spending and initiatives.
  • Develops and maintains an appropriate IT organizational structure that supports the needs of the university, including assessing and making recommendations on the improvement and re-engineering the IT organization, as well as supervising the recruitment, development, and retention of IT staff.
  • Oversees the planning, development, implementation, and management of IT infrastructure, including networks, systems, and applications.
  • Ensures the security, reliability, and availability of university IT services.
    Builds and leads a high-performing IT team, fostering a culture of collaboration, professional development, and accountability.
• Unit Financial Planning & Management
  • Manages the IT budget, ensuring efficient allocation of resources and cost-effective solutions.
  • Develops, tracks, and manages the university IT operating and capital budgets, reviewing and negotiating IT acquisition and maintenance contracts to capitalize on economies of scale.
• External Relationships & Compliance
  • Serves as the primary liaison between IT and university stakeholders, including faculty, staff, and students.
  • Maintains professional contacts and oversees strategic relationships with external entities, including USG Information Technology Services (USG/ITS) and other USG institutions, as well as government, vendor, and professional organizations, concerning IT systems and initiatives.
  • Gathers feedback from users to inform IT service delivery and improvement initiatives.
  • Promotes digital literacy and awareness among the university community.
  • Ensures reliable, consistent delivery of IT services through oversight of service level agreements with end users and monitoring of system performance, and ensures IT system operation adheres to applicable laws and regulations. Ensures compliance with relevant regulations, policies, and best practices in data management and cybersecurity.
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of technology-based management principles; budgetary management in a complex environment; personnel management in a technical environment; and higher education governance structures and cultures.
• Knowledge of cybersecurity best practices and data governance.
• Strong oral and written communication skills.
• Excellent interpersonal and teamwork skills; systems analysis and support skills; supervisory and project management skills.
• Ability to multi-task, manage workload, and meet deadlines.
• Proven leadership ability with exceptional service orientation.
• Ability to present ideas in business-friendly and user-friendly language to diverse group of stakeholders.
• Ability to apply IT in solving business problems and willingness to stay abreast of and evaluate emerging technologies.

Required Qualifications

• Master's degree in Computer Science, Information Systems or a closely related field required.
• 10+ years experience in managing technology, including at least five years managing technology in a higher education environment, with a demonstrated progression of responsibilities.
• Demonstrated track record of developing and executing successful IT strategies and initiatives within higher education environment.
• Experience in data, network, hardware, operating, and software systems.
• Technical certifications in various instructional technologies desired.

Required Documents to Attach

• Resume, Cover Letter, and Transcripts
• Contact information for three professional references

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.php

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information

This is a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).

Background Check

• Position of Trust + Education & Credit