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RESERVATIONS & EVENTS SPECIALIST, Reservations & Events

Employer
Boston University
Location
Boston
Salary
Grade 46
View more categoriesView less categories
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details



RESERVATIONS & EVENTS SPECIALIST, Reservations & Events

Tracking Code: 24500576311120

Job Description
RESERVATIONS & EVENTS SPECIALIST, Reservations & Events

Category
Charles River Campus --> Professional
Job Location
BOSTON, MA, United States
Tracking Code
24500576311120
Posted Date
11/22/2024
Salary Grade
Grade 46
Position Type
Full-Time/Regular

Events & Conferences is a division of Auxiliary Services responsible for the coordination of University-wide events, room scheduling of University events, management of the summer conference operations, management of a campus arts venue, and the coordination of non-University conferences and events throughout the year. Our mission is to support the academic enterprise of a vibrant research institution by providing comprehensive service and event planning resources at an exceptional value to campus departments and external clients. We are seeking a Reservations & Events Specialist to join our team. Reporting to the Assistant Director of Reservations & Events, this position serves as the front-line point of contact for inquiries and requests from University customers for the scheduling of campus venues.

Required Skills

Responsibilities include:
  • Respond to inquiries via scheduling system, webform, email, and phone
  • Provide guidance on venue selection, event needs, campus services, and cost estimates
  • Create and modify campus space reservation requests in scheduling system
  • Manage a small portfolio of events from inquiry to financial reconciliation
  • Provide a diagramming service for event layouts to University customers
  • Perform various financial and administrative functions related to the scheduling of campus venues
  • Manage and collaborate with student employees


A cover letter is required for consideration.

Required Skills
  • Bachelor's degree
  • One to three years of relevant experience in customer service or hospitality
  • Excellent interpersonal and communication skills
  • Ability to remain calm and positive under pressure and to deal effectively and diplomatically with a variety of constituencies
  • Ability to analyze and anticipate customer needs and suggest viable options while maximizing utilization of available venues and services
  • Willing to work evenings and weekends for events, client meetings, or site visits
  • Demonstrated commitment to diversity, equity, and inclusion
  • Experience using 25Live and Social Tables is preferred
  • Valid Driver's License and knowledge of Boston University is preferred


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.


Required Skills


Job Location: BOSTON, MA
Position Type: Full-Time/Regular
Salary Grade: Grade 46

To apply, visit https://jobs.silkroad.com/BU/External/jobs/314996







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Organization

The Difference Is Our DNA

What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.

A Community Unlike Any Other

As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.

Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.

Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.

Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.

World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.

A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.

The greatest college town in the world: Boston. ’Nuff said.

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