Coordinator, Housing Operations
- Employer
- The University of Kansas
- Location
- University of Kansas Lawrence Campus
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The coordinator is part of the Housing Facilities team and will have an assigned group of buildings where they are responsible for representing the interests of Housing & Residence Life by direct interaction with students and their families, customers, other campus partner offices, contractors, and vendors to ensure effective day-to-day management of their assigned area. The coordinator routinely reviews work order activity with the Maximo maintenance management system in order to monitor the progress of individual work orders, trends, or unresolved work orders for follow-up. The coordinator routinely walks housing areas, and has daily contact with in-building staff, including both other Housing staff and maintenance/custodial staff, to gather information, respond to questions, and coordinate scheduled work and required notifications to impacted students.
Additional responsibilities for this position include serving as the lead administrator for all Housing & Residence Life facilities on assigned functional areas, including items such as fire safety and building compliance; exterior landscaping and environment; summer camps and conference coordination; life-cycle renewal schedules for assigned assets; and building system replacements.Job Description60% - Facilities Management
- Serves as liaison between Housing & Residence Life and maintenance/custodial supervisors, vendors, contractors, and staff working in designated buildings.
- Regularly reviews service request activity with the Maximo maintenance management system, developing and providing a variety of internal management reports to help monitor the progress of individual work orders, trends, or unresolved work orders.
- Interacts directly with students, parents, and other building occupants to address concerns and provide updates regarding issues, work timelines, etc.
- Provides thorough, professional, and courteous follow-up on issues; escalates concerns to other staff in Housing & Residence Life, as needed.
- Completes weekly building walks in assigned areas to audit and inspect areas to ensure that standard of care expectations is maintained.
- Drives a departmental vehicle throughout campus to check issues, address concerns, and transport supplies or other items between buildings.
30% - Program Management and Special Projects
- Provides leadership to 1-2 functional areas for Housing & Residence Life that includes items such as fire safety and building compliance; exterior landscaping and environment; summer camps and conference coordination; life-cycle renewal schedules for assigned assets; and building system replacements.
- Understand compliance and code standards, as well as best practice, to support policy development to ensure that key stakeholders, both internal and external, are aligned and meeting expectations. Follows up on deficient items and recommends updates departmental leadership, as necessary.
- Manage special projects, as assigned, including potential new service offerings to students, emphasizing improvement of the living environment.
- Serves on department-wide committees and/or work groups as well as Student Affairs or University committees as available or assigned.
10% - Resource Management
- Recommends and implements effective maintenance/custodial programs with emphasis on preventative maintenance and early detection/correction of equipment malfunctions.
- Assists with the development of internal budget estimates for projects and equipment expenditures including service contracts for work to be performed by Facilities Services and/or independent contractors.
- Makes recommendations for annual updates to the departmental short- and long-range plans for facility maintenance, renovation, and life cycle renewal.
- This position requires working on-site.
- Valid Driver’s License at time of hire and throughout duration of employment.
- Bachelor’s degree in a related field plus three (3) years of related experience OR a high school diploma and five (5) years of related experience.
- Knowledge of materials, methods, and practices used in maintenance, custodial, and construction operations, plus knowledge of maintenance and custodial requirements associated with large residential or commercial buildings, as evidenced in application materials.
- Excellent written communication skills, as demonstrated through application materials
- 2 years of customer service experience.
- Experience effectively managing multiple projects and deadlines, as evidenced in application materials.
- Experience working within a comprehensive on-campus housing program in a public or private educational institution, as evidenced in application materials.
In addition to the online application, the following documents are required to be considered for this position:
- Cover letter describing how you meet the required and preferred qualifications.
- Resume
- List of three (3) professional references
Only complete applications will be considered.
Application review begins 12/09/2024. For consideration, please apply no later than 12/08/2024.
stevenbergman@ku.edu
785-864-4560Advertised Salary Range52,000-55,000Work ScheduleMonday-Friday 8AM to 5PMApplication Review BeginsMonday December 9, 2024Anticipated Start DateMonday January 6, 2025Apply to Job
Organization
Working at the University of Kansas
Join the University of Kansas, and you’ll become part of a Jayhawk family that spans the globe. Wear your KU shirt in London, Istanbul, Buenos Aires, Nairobi or anywhere else, and you will likely hear a resounding “Rock Chalk!” from a stranger. Of course, the appropriate response is an enthusiastic “Jayhawk!” Because, after all, they’re not really strangers, they’re family.
The Jayhawk community is united by more than 150 years of tradition and by our commitment to pushing the boundaries of knowledge, transforming the academic experience, and creating solutions through innovative research. KU’s mission is to lift students and society by educating leaders, building healthy communities and making discoveries that change the world.
The University of Kansas is the state’s flagship university and one of just 66 invited members of the prestigious Association of American Universities (AAU). We consistently earn high rankings for academics and recognition as a premier research university.
KU faculty and staff embrace our role as the state’s flagship university, AAU member and R1 institution that serves the state, nation and world. We celebrate the energy and compassion that infuse the Jayhawk spirit; and, we remain true to KU’s historic values: the elevating force of education, the transformative power of research and the healing power of service.
Diversity, Equity, Inclusion, and Belonging
The University of Kansas is committed to a learning and workplace environment that is representative of our nation and global society, accepts and values everyone, appreciates our common humanity and understands that our multiple differences are the cornerstone of academic preparation, professional excellence and distinction. KU must be a place where all people feel they belong and have access to resources and support that help them attain their educational and professional goals.
We recognize there are inequalities and privileges generated by historical and persistent intersecting differences by race, ethnicity, gender identities, gender expressions, sexual orientation, socio-economic status, age, abilities, religion, regional background, veteran status, citizenship status and nationality. And we hold ourselves accountable for policies, processes and programs that appreciate these and other differences and create more fair, safe and just learning, working and living environments for KU students, faculty and staff.
Instruction
KU offers a broad array of undergraduate and graduate study programs, and we fulfill our mission through academic and research programs of international distinction, coupled with outstanding libraries, teaching museums and information technology. These resources enrich the academic experience for students from all 50 states and 112 countries, and provide enrichment resources for KU faculty and staff.
Research
The university attains high levels of research productivity and recognizes that faculty are part of a network of scholars and academicians that shape a discipline as well as teach it. KU staff are integral to our research success, participating in and supporting discoveries that expand knowledge and improve lives.
Service
The university and our employees serve society through research, teaching and the preservation and dissemination of knowledge. KU's academic programs, arts facilities and public programs provide cultural enrichment opportunities for the larger community. And, KU offers educational, research and service programs throughout the state. KU employees are encouraged to participate in and serve the campus and surrounding communities in a way that is meaningful to them.
International Dimension
KU offers more than 100 programs of international study and cooperative research for KU students and faculty at sites around the world. The university offers teaching and research that draw upon and contribute to the most advanced developments throughout the United States and abroad. At the same time, KU's extensive international ties support economic development in Kansas.
Values
The University of Kansas, our students and employees are committed to excellence. We foster a multicultural, inclusive environment in which the dignity and rights of individuals are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.
Our City and State
KU sits atop Mt. Oread in the center of Lawrence, a town full of natural beauty and culture. In fact, Rolling Stone magazine named Lawrence one of the best college towns in the United States. Lawrence is home to more than 100,000 people, and has a charming, Midwestern friendliness that welcomes visitors and celebrates diversity. In addition to KU, Lawrence is home to Haskell Indian Nations University, the premiere tribal university in the United States.
Lawrence’s historic and thriving downtown features restaurants, nightlife and local shops offering unique finds that you won’t find anywhere else. The town has more than 50 parks, an encompassing mixed-use trail, and quick access to biking/hiking trails along the Kansas River and around Clinton Lake. A five-minute drive from Lawrence, Clinton Lake offers fishing, boating, beaches, camping and other outdoor activities.
Located just 40 minutes west of Kansas City, Lawrence offers the appeal of a mid-size, suburban town with quick access to the amenities of a large city, including an international airport. The Kansas City metro area is home to world-class museums and cultural activities, Jazz clubs and other nightlife venues, expansive shopping options, and exciting professional sports with the Kansas City Chiefs, Kansas City Royals and Sporting KC.
Kansas is in the center of the country, making it convenient and cost effective to fly or drive to destinations throughout the United States. Far from flat, the Flint Hills, just 90 minutes from Lawrence, offer panoramic vistas that showcase the breathtaking beauty of America.
Making KU Your Home
Something about Lawrence is magnetic. Long-time residents are never surprised when a KU student or employee from out of state decides to make Lawrence their permanent home. And, even those who do leave often find themselves returning to “the nest” at some point in the future. In fact, Lawrence has been named by several publications as one of the best places to retire.
At the University of Kansas, you’ll join a global Jayhawk family and find a place to call home.
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