Job Title: Enterprise Systems Management Director
Location: MGA - Macon
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 279165
About Us

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,000 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation university, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

This position is responsible for management of the office of Enterprise Systems Management and the management of MGA's enterprise systems and software. This position reports to the Chief Information Officer (CIO). The primary location for this position is at the Macon campus but travel to other campuses will be required.

Responsibilities

Server Administration (60%) -
Develops and maintains system plans, policies, standards, and procedures consistent with industry best practices and regulatory requirements.
Develops, implements, and tests backup and recovery plans and procedures for disaster recovery and business continuity.
Oversees the operation and maintenance of MGA's server systems and software to ensure optimal performance and availability.
Ensures MGA's systems are properly secured and documented according to USG and MGA policies and standards.
Installs, configures, documents, manages, updates, patches, and supports MGA's enterprise server hardware, applications, and services.
Manages the University's Web services and maintains the Web servers and IIS configurations; develops and maintains Web site-related procedures and policies.
Manages Microsoft SQL server implementations for enterprise systems.
Maintains enterprise software licenses; prepares budget for enterprise/software licenses; maintains license records; reviews license agreements; ensures software meets University, local, state, and federal standards, regulations and laws relating to privacy and security.
Evaluates and approves server-hosted software.
Performs related duties as assigned.

Project Management (30%) -
Leads and manages enterprise-level technology projects assigned by the CIO.
Sets project priorities and goals; sets and monitors project timelines and deadlines; communicates project progress to the CIO and University administrators.
Participates in strategic planning with CIO and technology directors; Develops and implements goals that further the mission of the department and the University.
Researches current and emerging technologies and develops plans for their enterprise application and use.

Personnel Management (10%) -
Recruits, hires, supervises, schedules, evaluates performance, and mentors professional staff.
Trains employees in system administration tasks; coordinates training opportunities for staff.
Identifies, schedules, monitors, and evaluates training requirements for staff.
Devises strategies, directs team activities, and recommends outside contracts for servers and software support.
Supervises Enterprise Systems Management staff; maintains and approves time records; completes annual performance evaluations; interviews, hires, evaluates and disciplines personnel.

Required Qualifications

Educational Requirements
Baccalaureate degree from an accredited institution.

Required Experience
10 years of Windows-based system administration experience.
10 years of technology support experience.

Preferred Qualifications

Preferred Experience
Five (5) years of personnel management experience.
Five (5) years of Linux-based system administration experience.
Five (5) years project management experience.
Higher education experience.

Knowledge, Skills, & Abilities

Knowledge of personnel management principles and practices.
Knowledge of system administration principles and practices.
Knowledge of current and emerging server-related hardware, software, topologies, and standards.
Knowledge of server and computer installation, maintenance, and operation principles.
Knowledge of system security best practices.
Skill in managing technology projects at the enterprise level.
Skill in the delegation of responsibility and authority
Skill in collaborating with multiple constituents.
Skill in establishing and maintaining standards, policies, and procedures.
Skill in the operation of computers and job-related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Equal Employment Opportunity

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 478.471.2010. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Other Information

This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include:

• Health insurance
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life Insurance
• Sick Leave
• Vacation Leave
• Parental Leave
• Retirement
• Employee discounts
• Tuition reimbursement

Background Check

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.