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Director of Continuing Education & Workforce Training - 162299

Employer
Western Carolina University
Location
Cullowhee
Salary
Based on qualifications/experience, internal equity, and departmental budget restrictions.
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Job Details



Director of Continuing Education & Workforce Training - 162299

Western Carolina University


Department: Office of Educational Outreach

About WCU: Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year. Including:• 2024 – Ranking in the top 8.5% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 34 out of the top 400 employers across all industries.• 2023 – Ranked in the top 20% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 97 out of the top 500 employers across all industries.• 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Paid vacation and sick leave accrual begin after first month of employment. Paid parental leave after 12 months of continuous service.WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.

Position Summary: The primary location of this position is the main Cullowhee, NC campus.

Serves as the point person for strategic development and administration of certificate, community-based education, noncredit education courses, camps and conference and training for business and industry for adults and students looking to pursue learning outside of a degree or complimentary to a degree. Core duties include implementing strategic plans for growth and improvement, direct day-to-day operations, supervise staff, grow and maintain relationships and partnerships across Western North Carolina, incorporate best practices in noncredit programming development, recruitment and retention and student services and participant engagement and reengagement.

Responsibilities include but are not limited to:
  • Serves as a liaison with the academic divisions, the community, government and law enforcement, public schools, and corporate, public and non-profit organizations; promotes Continuing Education and the College.
  • Leads the development of pedagogical techniques and instructional objectives to drive goal development related to student success in divisional noncredit courses and programs. Implement feasibility studies for program health and justification to utilize resources.
  • Supervises the registration and related recruitment and onboarding (student accounts, AR, invoicing, payroll, reimbursement) for noncredit in the Division; oversees the assessment and continuous improvement within assigned programs.
  • Prepares programmatic reports to the Executive Director, co-sponsoring and collaborating academic departments and organizations.
  • Oversee all non-credit programs in assigned areas (enrichment, workforce training, needs assessment, camps, conferences, testing and test prep); recommends and approves related instructional materials and equipment.
  • Promotes a robust culture of presentation/storytelling and data informed decision making.
  • Actively researches innovative practice and new opportunities for growth such as external funding (grants and donations) and community partners to support student success and program development and maintenance, boot camps, and robust summer programming for youth.
  • Assesses community needs and recommends programs to meet identified areas of demand, working with the academic divisions to create stackable credentials where applicable.
  • Supervises, provides support and/or direction to assigned program coordinators or committee members, other non-credit employees, administrative assistants, instructors, panelists, seminar and workshop leaders and others in carrying out their respective duties for non-credit programs; evaluates all program personnel.
  • Directs the preparation of schedules for programs, courses, workshops, seminars, and other non-credit events.
  • Works closely with team of Associate Director(s), Marketing Coordinator, and Business Manager.
  • Attends workshops, courses, meetings and other activities to further divisional objectives.
  • Implements College and divisional policies and procedures.
  • Develops a set of core outcomes for unit and measures and tracks annual performance against objectives, prepares and submits annual assessment report to the designated office; and fully engages with the College's Strategic Planning and Assessment Program.
  • Works with Business Manager to prepare, track, monitor and adhere to an annual noncredit budget; prepare cost projections for all activities, programs and courses.
  • Acts as performance manager for all direct reports including managing day to day performance, producing and communicating written performance evaluations, approving requested time off and other points of compliance with HR rules and regulations.
  • Serves as a liaison between Continuing Education and Workforce Training and the Office of Institutional Effectiveness and assist with data analysis on student and programming success.
  • Performs additional tasks or duties as assigned by the Executive Director, Educational Outreach or other designated management.

    Knowledge, Skills, and Abilities Required for this position:

    Minimum Qualifications: A Master’s degree with three to five years of experience in training or professional development or the equivalent.This position will develop and implement workforce training and continuing education programs for WCU academic departments and colleges, businesses, industries, and community organizations. As regional travel is necessary in this position, a valid driver’s license is required. Also, as this position will be traveling to facilitate trainings in the region, the physical strength sufficient to periodically lift and/or carry 40 pounds of materials, equipment or supplies is necessary. To ensure optimum results, the Director must possess and utilize proven leadership and management skills to effectively implement programs and plans. Must be able to articulate and demonstrate understanding of university and divisional mission and practices. Other skills such as self-directed skill development, effective communication, relationship and partnership building, and experience with revenue generation. The Director should possess knowledge of various operational software, development techniques and educational technologies are also essential to success in this position.Must be eligible to work in the United States without sponsorship.

    Preferred Qualifications: Additional demonstrated experience facilitating program growth and coordinating and executing events preferred.

    Position Type: Permanent Full-Time

    Special Instructions to Applicants: Application materials must be submitted online. Review of applications will begin immediately and will continue until a candidate has been selected for hire. Please include cover letter, resume and a list references.  For questions or additional information please contact Dr. Carolyn Callaghan at (828) 227-7397

    AA/EOE
    Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

    University Safety
    The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.


    To apply, please visit: https://jobs.wcu.edu/postings/27996







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  • Organization

    Western Carolina University banner

    About Us

    Western Carolina University offers a collaborative community of faculty and staff eager to partner together to support the success of our students and our institution. We attract employees who are inspired to work in higher education because of the difference we can make together in the lives of the more than 10,000 students who study at WCU. For a few other reasons WCU is a great place to work:

    Do you like being involved in the local community? So do we. We have robust service learning and community outreach efforts that invite students, faculty and staff to serve our local community in an ever-growing number of ways.

    Western Carolina University has been named the Top Adventure College in the Southeast and Mid-Atlantic. Our main campus in Cullowhee is situated 15 minutes from the Great Smoky Mountains National Park and the Blue Ridge Parkway. We have a biking and hiking trail on campus and many more in the area.

    We attract students who are eager to excel. WCU has the oldest and largest Honors College in the UNC system and is consistently among the Top 5 institutions nationally for undergraduate research projects accepted to the National Conference on Undergraduate Research.

    We are a cultural hub for the region. Our College of Fine and Performing Arts produces professional-quality theater under the direction of Broadway star Terrance Mann, and our music programs are recognized as some of the best in the state. Our Pride of the Mountains Marching Band has been invited to the Macy's parade and the Tournament of Roses Parade.

    Our healthcare programs are some of the most competitive in the southeast and are housed in an incredible LEED-certified facility complete with some of the best technology in teaching along with community clinics for applied learning.

    For more information, please visit our website at http://www.wcu.edu/

    Awards

    Western Carolina University (WCU) has been honored in multiple areas demonstrating our commitment to our students, faculty, staff and our community.  Our distinguished faculty includes national award-winning authors, nationally and internationally recognized experts, and winners of Emmy, O’Henry, and National Endowment for the Arts awards – to name a few.  WCU has been named a Top Green College by Princeton Review, is among the Top 5 for Undergraduate Research in the nation, and has been named by Kiplinger’s Personal Finance as a Best College Value.  Blue Ridge Outdoors magazine has named WCU the Number 1 Outdoor Adventure College for three years running.  The WCU Pride of the Mountains Marching Band is a Sudler Trophy recipient, having led the Macy’s Thanksgiving Day Parade and the Rose Bowl Parade.  WCU is ranked by U.S. News & World Report in the Top 12 Best Online Programs for the Military as well as #27 among institutions in the South for Best Colleges for Veterans.

    Faculty and Staff are honored annually with a broad range of Teaching, Scholarship and service honors.  For more information, please visit our website at http://www.wcu.edu/

    Benefits

    Western Carolina University offers a wide array of high quality benefit plans from which to choose. These include comprehensive health and welfare insurance plans, a choice between two retirement programs, both of which provide a valuable retirement benefit, as well as optional retirement savings opportunities. Employees also benefit from a generous leave program. For more information please visit our benefits page at UNC Benefits

    Diversity and Inclusion

    Western Carolina University has a commitment to recruiting and retaining diverse employees who bring to our campus varied perspective and cultural understanding. Our Office of Equal Opportunity and Diversity Programs aspires to strengthen diversity as an integral component of excellence at WCU. Among public universities, our institution leads the region in student body diversity, and our diversity metrics are growing.

    Mission and Vision

    Our Mission (who we are):

    To improve individual lives and enhance economic and community development in our region, state and nation through engaged learning opportunities in our academic programs, educational outreach, research and creative activities, and cultural activities. 

    Our Core Values and Guiding Principles (what guides and inspires us):

    Excellence in Scholarship, Teaching, and Learning

    Collaboration with and Respect for our Communities

    Free and Open Interchange of Ideas

    Responsible Stewardship and Organizational Effectiveness

    Organizational and Environmental Sustainability

    Cultural Diversity and Equal Opportunity

    Our Vision Statement (who we want to be):

    To be a national model for student learning and engagement that embraces its responsibilities as a regionally engaged university.

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