Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We especially encourage women, people of color, members of the LGBTQ+ community, veterans, and people with disabilities to apply.

Senior Assistant To, Grade E

896709

Enrollment Management

Student Enrollment, Engagement, and Success - Student Health Center and Student Counseling Services

Full-Time

Reporting to the Executive Director of the Student Health Center and the Executive Director of Student Counseling Services, the Senior Assistant To assists with the daily operations of the Student Health Center and Student Counseling Services including the reception area, check-in flow, and task management.

Responsibilities include, but are not limited to:

• Provides day-to-day clerical support to the Student Health Center and evening reception and clerical support for Student Counseling Services.
• Assists with scheduling appointments, preparing documents, updating student records, and scanning documents in a timely manner.
• Checks-in and discharges individuals for appointments.
• Answers phones and troubleshoots to ensure the needs of the students are met.
• Responds to requests for information from students, staff, parents, and other Hofstra community members.
• Facilitates the workflow of the reception area, ensuring tasks and daily deadlines are met and work is completed accurately.
• Interfaces with other departments and vendors as needed to ensure continuity of services are provided.
• Reviews all tickets associated with student visits to ensure quality and consistency of information and reconciles any issues.
• Assists with the review of student health records for immunization compliance as needed.
• Assists with the coordination of special events and related initiatives as needed.
• May perform other duties not specifically identified above, but which require the same degree of skills, and which are normally included within the above job title.

• Proficiency in Microsoft Word and Outlook required.
• Detail-oriented, team player, able to handle multiple priorities in a fast-paced working environment subject to multiple interruptions.
• Ability to handle confidential and sensitive information with the utmost discretion.
• Excellent problem-solving abilities and ability to analyze and revise operating practices to improve overall efficiency to best meet the needs of the student population.
• Exceptional interpersonal, communication, and phone skills.
• Superior organizational skills and dedication to completing and delivering assigned projects in a timely manner.

• Previous experience with EHR systems and Microsoft Excel preferred.
• Previous experience in a clinical or higher education setting.

Open Until Filled

10/04/2024

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.

$45,016