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Senior Special Programs Coordinator-Student Financial Services

Employer
Bunker Hill Community College
Location
Boston, MA

Job Details

Category:: Professional Staff
Subscribe::
Department:: Student Financial Services
Locations:: Boston, MA
Posted:: Nov 1, 2024
Closes:: Nov 14, 2024 - 11:59 PM EST
Type:: Full-time
Ref. No.:: UNP
Position ID:: 182659

About Bunker Hill Community College:


With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is Massachusetts' largest community college, annually welcoming a diverse community of around 16,000 students. With campuses in Charlestown and Chelsea, BHCC extends its reach across several locations in Greater Boston. The College offers associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific training programs. BHCC is celebrated for its diversity, boasting a student body where 65% identify as people of color and more than half are women. The College also embraces a global perspective, with over 600 international students representing 90 countries and conversing in more than 65 languages. Our commitment to diversity is further reflected in BHCC's designation as a Hispanic Serving Institution (HSI) and an Asian American Native American Pacific Islander Serving Institution (AANAPISI).



Job Description:


Bunker Hill Community College is seeking a highly motivated and enthusiastic Senior Special Programs Coordinator in Student Financial Services (Financial Aid) who will work within the Student Financial Services and in conjunction with the Student Central (one stop office) teams. The Senior Special Programs Coordinator is responsible for the administration of state financial aid for MASFA applicants, manages all aspects of financial aid administration for a small caseload of FAFSA filers, completes state aid awarding, adjustments, and compliance reporting for last dollar scholarship programs, such as Mass Reconnect and Mass Educate. This is a hybrid position.


SPECIFIC DUTIES:


  • Oversees the application process, awarding, disbursement and reconciliation of state grant programs for students applying for financial aid through the MASFA application.
  • Creates student facing materials and communications to support DACA recipients and undocumented students in applying for state and institutional aid.
  • Engages with the community to raise awareness of aid programs for DACA recipients and undocumented students through a variety of mediums, including in person presentations.
  • Assists with aid adjustments, audit preparation, and compliance reporting for the Mass Reconnect and Mass Educate programs.
  • Assists with the administration of the Financial Aid Office including, but not limited to, participating in the file review, verification, satisfactory academic progress appeals, and awarding processes.
  • Participates in the Return of Title IV Funds and state refund process. This includes monitoring withdrawal reports and completing calculations in compliance with regulatory guidance.
  • Serves on various department, division, and college committees.
  • Perform special projects and related duties as assigned.


Requirements:


  • Master's degree required; with 3 years' experience in student financial aid or equivalent combination of higher education experience and education.
  • Knowledge of federal and state financial aid management software and systems.
  • Experience administering Massachusetts state financial aid programs.
  • Excellent interpersonal and communication skills; demonstrated verbal and written communication skills.
  • Proven ability to work effectively with a diverse student, faculty and staff population.

Preferred Requirements:


  • Knowledge of Ellucian Colleague.
  • Experience working in a community college setting.
  • Previous experience with continuous process improvement.
  • Bilingual and multilingual candidates encouraged.


Additional Information:


Salary Range: $68,201.00 - $73,477.00 Actual Salary will be Commensurate with Education and Experience in Accordance with MCCC/MTA Collective Bargaining Agreement. Full State Benefits.

Grade: 5 Unit-Professional position

Review Date: November 14, 2024


Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.



Application Instructions:


Bunker Hill Community College is an Affirmative Action/Equal Opportunity Employer. We strongly encourage applications from women, minorities, individuals with disabilities, and veterans.


To be considered for this position please upload the following documents to your account:


  • Resume
  • Cover Letter

Please be sure to address the Required Qualifications in your documents.


If you need assistance applying through this website please contact our online Help Desk HERE


Organization

Bunker Hill Community College (BHCC) is a multi-campus urban institution, its main campus situated in the historic Charlestown neighborhood of Boston, Massachusetts. A second campus is located in nearby Chelsea, Massachusetts; five satellites are located in the local communities of Cambridge, Chinatown, Revere, Somerville and Boston’s South End.

Founded in 1973 by the Commonwealth of Massachusetts, BHCC enrolls more than 8,100 students in day, evening, weekend, web-based and distance learning courses and programs. The College offers more than 68 associate degree and certificate programs that prepare students for successful employment and transfer to four-year universities. Internationally recognized for development of individualized and alternative methods of instruction, BHCC is a leader in distance-learning technologies that enhance and strengthen the learning environment. The College also has expansive course offerings in English as a Second Language and Adult Basic Education.

One of the largest colleges in the state’s community college system, BHCC incorporates multi cultural and international perspectives in its courses, programs and institutional climate. With students from 90 countries, and students of color comprising more than half of the student’s population, BHCC is one of the more diverse and cosmopolitan colleges in New England. The average age of students is 28, nearly two-thirds are women and the majority of students work while attending college. An expansive array of student services supports the varied needs of the BHCC students.

A leader in workforce education, the College’s academic and technical programs offered at two campuses, five satellites and through distance learning models, reflect the workforce of the local and regional economy. The additional resources of the Workforce Development Center and ACT Center further support the Greater Boston communities’ employment training needs. 

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