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PATIENT SERVICES COORDINATOR, Student Health Services

Employer
Boston University
Location
Boston
Salary
Grade 25
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Job Details



PATIENT SERVICES COORDINATOR, Student Health Services

Tracking Code: 24500533271025

Job Description
PATIENT SERVICES COORDINATOR, Student Health Services

Category
Charles River Campus --> Professional
Job Location
BOSTON, MA, United States
Tracking Code
24500533271025
Posted Date
10/25/2024
Salary Grade
Grade 25
Position Type
Full-Time/Regular

Reporting directly to the Manager of Patient Services, the Patient Services Coordinator will work as part of the Patient Services team at Student Health Services to provide a welcoming environment for students. Through exceptional customer service, the Patient Services Coordinator will greet patients, schedule appointments, answer phone calls, respond to online messages and review immunization compliance. This position plays a crucial role in facilitating patient flow, coordinating with medical staff, and handling inquiries with professionalism and empathy. The position requires excellent customer service skills, attention to detail, ability to multi-task, and maintain patient confidentiality.

Required Skills

Education: High School Diploma required, Associates Degree Preferred; 1-3 years prior experience required
  • Excellent communication and interpersonal skills, including orally and in writing
  • Strong computer skills
  • Experience with medical terminology, EHRs/EMRs, and patient scheduling is preferred


Boston University Student Health Services is considered an essential service of the university.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the Apply section on this page.


Required Skills


Job Location: BOSTON, MA
Position Type: Full-Time/Regular
Salary Grade: Grade 25

To apply, visit https://jobs.silkroad.com/BU/External/jobs/314865







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Organization

The Difference Is Our DNA

What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.

A Community Unlike Any Other

As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.

Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.

Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.

Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.

World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.

A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.

The greatest college town in the world: Boston. ’Nuff said.

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