Skip to main content

This job has expired

Desktop Support Manager

Employer
York College of Pennsylvania
Location
York, PA, PA
View more categoriesView less categories

Job Details

Position Summary

DESCRIPTION:
Responsible for the management of Desktop Support staff and the coordination of Desktop Support projects, including the technical direction, maintenance, and support of York College and YCDS computer-related equipment.

OUTCOMES:
A reliable and secure client computing infrastructure to support all academic and administrative technology related functions.

Essential Functions

  • Management of all functionality of the Desktop Support Group, including technical direction and support of all college-owned computers, mobile devices, and peripherals and their interface to the York College Network 30%
  • Management and training of all Desktop Support employees. 20%
  • Oversee all Desktop projects, such as; technical development of master images, hardware distribution, software updates for standardized computers, and co-management of the ITSM 20%
  • Responsible for hardware/software acquisition and inventory maintenance 10%
  • Provide vision and guidance in preparing for future hardware and software products 10%
  • Work with academic and administrative departments to proactively address problems and ongoing technology needs or requests 5%
  • Work collaboratively and innovatively with other LTS Group 5%
  • Experience and Education Required

  • Bachelor’s Degree in related field or equivalent experience
  • 5 or more years’ experience with Windows Operating Systems, Macintosh OS X, and other UNIX systems including Solaris and Linux
  • 2 or more years’ experience with the Windows Registry and Group Policy Editor in a network environment
  • Understanding of computer security principles
  • Required Skills and Qualifications

  • Extensive knowledge of Windows and OS X in a networked environment
  • Knowledge and experience with Microsoft Active Directory
  • Working knowledge of computer hardware and printers
  • Ability to troubleshoot and maintain application software in a network environment
  • Ability to function in a fast-paced environment
  • Ability to work independently without direction
  • Sufficient mobility and dexterity to conduct job responsibilities, including lifting up to 35lbs
  • Additional Information

    York College of Pennsylvania is an Equal Opportunity Employer and Non-Discriminatory. For a copy of York College's Annual Security Report, you may contact the Office of Campus Safety or visit the website: Annual Security Report.

    Organization

    YCP studentsA private college located in southcentral Pennsylvania, York College offers more than 50 baccalaureate majors in professional programs, the sciences and humanities to its 4,000 undergraduate students. The College also offers master's programs in business, education and nursing, and a doctorate in nursing practice. 

    York College students enjoy a high-quality education that emphasizes practical application and a community invested in their success. The College provides a personal plan to help students focus their passions and attain their goals so they are prepared for a lifetime of meaningful careers – ready to meet the challenges of their profession and feeling confident and proud of their achievements.

    Company info
    Website
    Telephone
    7178151320
    Location
    441 Country Club Road
    York
    PA
    17403
    US

    Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert