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Ticket Operations Manager

Employer
Georgia State University
Location
Atlanta, GA
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Job Details

Description

Ticket Operations Manager

Athletics Department

Georgia State University

Georgia State University is a Division I institution and member of the Sun Belt Conference. On a campus without boundaries, the Department of Athletics fosters a Culture of Success through Academic Achievement, Competitive Greatness, Ethical Behavior, Social Responsibility, and Community Engagement that educates and transforms a diverse group of talented student-athletes into future leaders.

The Athletics Department at Georgia State University is seeking to hire a Ticket Operations Manager. This position will oversee the day-to-day affairs of the Ticket Office in the Athletics Department.

WHAT MAKES GSU A GREAT PLACE?

  • Flexible work environment. 
  • Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
  • A knowledge-sharing organization that works collaboratively with diverse partners.
  • Professional development opportunity and mentorship.
  • A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

This position is responsible for the ticket prospecting and selling functions to ensure sound follow-through on new leads and excellent customer service. This position will include all ticketing and marketing functions for outside events.

DUTIES AND RESPONSIBILITIES INCLUDE:

  • Will oversee day-to-today affairs of the Ticket Office which includes some of the following functions: operations, revenue accountability, preparation of reports (summary data, daily sales, etc.) and reconciliations for all events.
  • Operations of selling season ticket packages, individual game day sales, select non-athletics events and group outings and outside events.
  • Oversee all ticket payment systems, prepare and design invoices, sales reports, commission reports, deposits and audit schedules. Report sales and attendance to proper staff, individuals, including the business office.
  • Organize mailing in conjunction with the Panther Athletic Club for season tickets, renewal membership, event invitations, invoices and everything else associated with the season ticket campaigns
  • Hire and supervise all Ticket Office staff to include, full-time, graduate assistants, temp, part-time staff, student workers.
  • Responsible for ticketing including parking management, for all non-internal events that occur in GSU venues. Main functions include event build, inventory management, revenue and settlement reporting, day of box office management and access control.
  • Create strategic partnerships with the neighboring community and corporate sponsors to drive interest and participation.
  • Perform other duties as assigned by the Athletic Director or designee.


Qualifications

Bachelor's degree and three years of related experience; or a combination of education and related experience.



College/Business Unit
10/02/24, 3:59:00 AM

College/Business Unit: Athletics
Location: Atlanta Campus
Job Posting: 01/24/25, 1:33:03 PM

Organization

Founded in 1913 in Atlanta, Georgia State University is the second-largest and one of four research institutions in the University System of Georgia. The University serves one-fourth of the graduate students in the university system; it is within a one-hour commute of more than one-third of the state’s population. Approximately 80 percent of all Georgia State alumni live and work in Georgia.georgia_state_university1.jpg

Georgia State’s main campus is located on 34 acres in downtown Atlanta. University centers in Alpharetta, Brookhaven, Buckhead and Henry County offer students convenient suburban locations for graduate courses in business and education.

More than 50,000 students annually attend Georgia State University. While 90 percent of the students are from Georgia, students also come from all 50 states and 160 countries. More than 1,400 international students attend Georgia State and graduate students comprise 31 percent of the student population.

georgia_state_university2.jpgThe University offers more than 52 degree programs in more than 250 fields of study – from public policy and African-American studies to biology and health sciences. Degrees are offered at the bachelor’s, master’s, specialist and doctoral levels through six units: the College of Arts and Sciences, J. Mack Robinson College of Business, College of Education, College of Health and Human Sciences, College of Law and Andrew Young School of Policy Studies. In addition to the numerous degree programs, Georgia State offers full- and part-time programs and day, evening and weekend classes.

Students have many choices in extracurricular activities including more than 22 fraternities and sororities; and some 250 chartered student groups, including 60 degree-related student groups, seven religious, 24 law-oriented and 22 multicultural/international groups; and 10 honor societies. There is also an active student government association which includes the student senate and the judicial board.

The Georgia State Panthers are members of the Colonial Athletic Association and compete in 16 NCAA Division I intercollegiate men’s and women’s sports, including basketball, baseball, softball, golf, tennis, track and volleyball. The university announced in April 2008 that is will begin Division I-AA football in 2010.

The university’s innovative Touch the Earth program brings outdoor recreation ranging from backpacking, rock climbing, sailing, kayaking, rafting and water-skiing to out-of-state snow-skiing and snorkeling trips. And WRAS, Georgia State’s popular 100,000-watt radio voice, is the most powerful student-run radio station in the United States.

georgia_state_university3.jpg

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