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Assistant Director of Clinical Services - 005302

Employer
Western Carolina University
Location
Cullowhee
View more categoriesView less categories
Administrative Jobs
Student Affairs, Counseling
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details



Assistant Director of Clinical Services - 005302

Western Carolina University


Department: Health and Counseling Services

About WCU: Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
  • 2024 – Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
  • 2023 – Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
  • 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
    Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
    Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
    Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
    WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.
    Position Summary: The primary location of this position is the main Cullowhee, NC campus.

    The Assistant Director of Clinical Services is responsible for overseeing the clinical services provided by CAPS. The responsibilities include: Titanium Schedule administration and management; organizing and maintaining the scheduling of triage services and daytime and end of day coverage; coordinating ProtoCall after hours crisis coverage and follow-up procedures; overseeing the case assignment, case review, and chart review procedures; providing oversight to the Clinical Services Team; coordinating the client experiences survey each semester; participating on the Administration Team (with Director and Training Director) to assist with the organization and integration of clinical services into all services provided by CAPS; and maintaining involvement in professional organizations, research initiatives, and other professional development activities relevant to collegiate mental health and the provision of clinical services in university counseling center settings.

    The Assistant Director of Clinical Services provides counseling services for students including individual and group therapy, outreach programming, and crisis services; provides clinical supervision to doctoral and master's level interns; develops and maintains strong relationships with campus colleagues in order to provide services which meet the assessed needs of campus; and provides administrative duties as requested or assigned.
    Knowledge, Skills, and Abilities Required for this position:
    Minimum Qualifications: • Must be eligible to work in the United States without the need for employer-sponsorship.
  • A completed master's degree or doctoral degree in Clinical or Counseling Psychology, Counseling, or Social Work.
  • Three years of post-graduate clinical counseling experience service.
  • Demonstrated experience in providing crisis intervention services.
  • Experience working in a college counseling center providing services to diverse students, faculty, and staff.
  • Eligibility to be licensed (at a master's or doctoral level) to provide mental health care in the state of North Carolina by hire date. Once licensed, NC licensure must be maintained to remain employed.
    Preferred Qualifications: • At least four years of post-graduate clinical counseling experience.
  • A minimum of two years as a staff member in a university counseling center setting.
  • Experience with Titanium Schedule.
  • Experience with assessment, program development, and quality assurance.
    Position Type: Permanent Full-Time

    Special Instructions to Applicants: To be considered, you must apply online. Hard copy materials will not be accepted for review. Review of applications will begin immediately and will continue until a candidate has been selected.

    Please attach a cover letter, current vita, and a listing of at least three professional references (include complete contact information).

    For questions and additional information, please contact Jay Manalo at mjmanalo@email.wcu.edu
    AA/EOE
    Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

    University Safety
    The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.


    To apply, please visit: https://jobs.wcu.edu/postings/28965







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  • Organization

    Western Carolina University banner

    About Us

    Western Carolina University offers a collaborative community of faculty and staff eager to partner together to support the success of our students and our institution. We attract employees who are inspired to work in higher education because of the difference we can make together in the lives of the more than 10,000 students who study at WCU. For a few other reasons WCU is a great place to work:

    Do you like being involved in the local community? So do we. We have robust service learning and community outreach efforts that invite students, faculty and staff to serve our local community in an ever-growing number of ways.

    Western Carolina University has been named the Top Adventure College in the Southeast and Mid-Atlantic. Our main campus in Cullowhee is situated 15 minutes from the Great Smoky Mountains National Park and the Blue Ridge Parkway. We have a biking and hiking trail on campus and many more in the area.

    We attract students who are eager to excel. WCU has the oldest and largest Honors College in the UNC system and is consistently among the Top 5 institutions nationally for undergraduate research projects accepted to the National Conference on Undergraduate Research.

    We are a cultural hub for the region. Our College of Fine and Performing Arts produces professional-quality theater under the direction of Broadway star Terrance Mann, and our music programs are recognized as some of the best in the state. Our Pride of the Mountains Marching Band has been invited to the Macy's parade and the Tournament of Roses Parade.

    Our healthcare programs are some of the most competitive in the southeast and are housed in an incredible LEED-certified facility complete with some of the best technology in teaching along with community clinics for applied learning.

    For more information, please visit our website at http://www.wcu.edu/

    Awards

    Western Carolina University (WCU) has been honored in multiple areas demonstrating our commitment to our students, faculty, staff and our community.  Our distinguished faculty includes national award-winning authors, nationally and internationally recognized experts, and winners of Emmy, O’Henry, and National Endowment for the Arts awards – to name a few.  WCU has been named a Top Green College by Princeton Review, is among the Top 5 for Undergraduate Research in the nation, and has been named by Kiplinger’s Personal Finance as a Best College Value.  Blue Ridge Outdoors magazine has named WCU the Number 1 Outdoor Adventure College for three years running.  The WCU Pride of the Mountains Marching Band is a Sudler Trophy recipient, having led the Macy’s Thanksgiving Day Parade and the Rose Bowl Parade.  WCU is ranked by U.S. News & World Report in the Top 12 Best Online Programs for the Military as well as #27 among institutions in the South for Best Colleges for Veterans.

    Faculty and Staff are honored annually with a broad range of Teaching, Scholarship and service honors.  For more information, please visit our website at http://www.wcu.edu/

    Benefits

    Western Carolina University offers a wide array of high quality benefit plans from which to choose. These include comprehensive health and welfare insurance plans, a choice between two retirement programs, both of which provide a valuable retirement benefit, as well as optional retirement savings opportunities. Employees also benefit from a generous leave program. For more information please visit our benefits page at UNC Benefits

    Diversity and Inclusion

    Western Carolina University has a commitment to recruiting and retaining diverse employees who bring to our campus varied perspective and cultural understanding. Our Office of Equal Opportunity and Diversity Programs aspires to strengthen diversity as an integral component of excellence at WCU. Among public universities, our institution leads the region in student body diversity, and our diversity metrics are growing.

    Mission and Vision

    Our Mission (who we are):

    To improve individual lives and enhance economic and community development in our region, state and nation through engaged learning opportunities in our academic programs, educational outreach, research and creative activities, and cultural activities. 

    Our Core Values and Guiding Principles (what guides and inspires us):

    Excellence in Scholarship, Teaching, and Learning

    Collaboration with and Respect for our Communities

    Free and Open Interchange of Ideas

    Responsible Stewardship and Organizational Effectiveness

    Organizational and Environmental Sustainability

    Cultural Diversity and Equal Opportunity

    Our Vision Statement (who we want to be):

    To be a national model for student learning and engagement that embraces its responsibilities as a regionally engaged university.

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