Primary Location:

9700 Wade Boulevard, Frisco, Texas, 75035

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Provide comprehensive student support services within an academic/workforce/continuing education (CE) unit or at an assigned district campus. Provide academic advising, degree planning and degree audit assistance for current and prospective students. Additional position requirements may include providing assistance with basic financial aid information.

Required Qualifications:

Essential Duties and Responsibilities

• Provide comprehensive student support services to an academic/workforce/CE unit at a district campus.
• May supervise, direct, and evaluate the work of student facing student and enrollment service staff in assigned areas. Supervision may include staffing, mentoring, assisting staff in resolution of complaints and concerns of students, assisting in the resolution of conflicts and managing performance of assigned staff.
• Essential functions will include credit and non-credit advising, career guidance, educate students on evaluating degree progress and establish and maintain rapport and positive working relationships with all departments.
• Educate students and parents about Student and Enrollment Services processes (admissions, advising, ACCESS, veterans, testing, financial aid, CE, career center and third party billing), provide college and career counseling and guidance and appropriate referrals to other college and community resources, as needed.
• Provide a bridge of support for a student population that is located in a credit and non-credit unit or campus that is distinct and in need of specialized advising and academic coaching in order to maximize the persistence and completion rates for the student success goals of the district.
• Collaborate with Career Center Managers and Program Coaches to establish and maintain recruiting relationships with local and regional employers; partner with local employers to increase the number of employment opportunities for students and alumni.
• Participate in vision and strategic planning, and goal setting of the college.
• Be familiar with current information regarding labor market trends and the occupational outlook for a wide range of careers.
• Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act), organizational plans and personnel actions.

Supplemental Functions

• May be required to complete supervisor training.
• Perform other duties as assigned.
• Perform all duties and maintains all standards in accordance with college policies, procedures and core values.

Knowledge, Skills and Abilities

• Knowledge of all various college departments and degree programs
• Knowledge of the assigned academic division
• Knowledge of prerequisite courses, grades and other requirements needed for applying to degree programs
• Knowledge of transfer requirements to a four-year bridge program or other four-year degree programs
• Knowledge of District rules, policies, and practices
• Knowledge of University Partners' transfer requirements
• Knowledge Collin College prerequisites
• Knowledge of transfer equivalencies
• Knowledge of possible degree options
• Knowledge of veteran services, financial aid and third party billing
• Must have highly effective interpersonal skills
• Organizational skills
• Verbal and written communication skills
• Ability to direct the student to the appropriate advisor in various departments
• Ability to assist students with TSI testing, developmental education, Dual Credit, Probation/warning the admissions process, TWC, VA assistance, etc.
• Ability to offer some financial aid information
• Ability to maintain a positive attitude
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to adapt to new software applications
• Ability to effectively communicate with individuals from diverse cultural backgrounds
• Ability to establish a connection with the student who is struggling academically and to help him or her to formulate an action plan to maintain satisfactory progress
• Ability to suggest appropriate methods of remediation
• Able to work varied hours to include days, evenings and Saturdays

Physical Demands, Working Conditions and Physical Effort
Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work. Positions in this class typically require talking, hearing, seeing, grasping, standing, walking and repetitive motions. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.

Requirements

Bachelor's degree in counseling, education, social science, or related field from an accredited institution required. Master’s degree from an accredited institution preferred.

Two (2) years of related experience required.

Preferred experience in a career center or student development/affairs setting that involved academic and career counseling, and demonstrated knowledge of career counseling through the utilization of computerized assessments. One (1) year of supervisory experience preferred.

**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.***

Compensation Type:

Salary

Employment Type:

Full time

Hiring Minimum

$51,710.00

Hiring Maximum

$62,052.00

Compensation is determined based on experience.

**Application submission deadline is 12am of the date listed.**

2024-09-27Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.