Senior Web Developer and Platform Engineer
- Employer
- University of North Carolina at Chapel Hill
- Location
- Chapel Hill, NC
View moreView less
- Administrative Jobs
- Technology, Web, Mobile & Application Development
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
ITS - Customer Experience-607000
Career Area :Information Technology
Posting Open Date:08/23/2024
Application Deadline:09/16/2024
Open Until Filled:No
Position Type:Permanent Staff (EHRA NF)
Working Title:Senior Web Developer and Platform Engineer
Appointment Type:EHRA Non-Faculty
Position Number:20002377
Vacancy ID:NF0008435
Full Time/Part Time:Full-Time Permanent
FTE:1
Hours per week:40
Position Location:North Carolina, US
Hiring Range:74,500 - 93,000
Proposed Start Date:09/23/2024
Be a Tar Heel!:A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit:ITS Customer Experience & Engagement (CE&E) strives to provide the highest level of customer satisfaction through effective, reliable and professional IT support, in partnership with campus units. Among its functions, CE&E provides website, communications, digital accessibility, and voice services, and support from the Service Desk, including the Business Systems Help Desk.
Position Summary:This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station.
ITS Digital Services is UNC Chapel Hill’s in-house web and mobile team. We offer central WordPress-based web development and hosting, along with web design, UX/UI, and development services for campus units looking to revamp their web presence. The Digital Services team regularly acts as an in-house web development team, charging for website development projects.
The Senior Web Developer and Platform Engineer is a key member of this team, responsible for the end-to-end development and maintenance of our web hosting platform, hosted websites, and supported web applications. This full-stack development role involves designing, architecting, testing, administering, and monitoring the performance and security of the University’s web hosting platform. Key responsibilities include:
* Ensure all web products adhere to UNC policies, including privacy, accessibility, and security.
* Develop and build templates, custom WordPress themes, plugins, and other related web products for use by the campus community.
* Manage routine updates to plugins, themes, and WordPress core.
* Tackle middleware-related tasks such as optimizing and updating databases, caching mechanisms, and CDN configurations.
* Continuously refactor code to ensure performance and security best practices are followed.
* Monitor web transactions, both internal and external, for performance and security; prevent DDoS attempts, and block IPs at the CDN level.
* Maintain and renew SSL certificates.
* Manage advanced build tools such as NPM, Webpack, and WordPress scripts.
* Document tech stacks and major outages.
* Monitor and lead development efforts, working with Emergency Management to ensure Alert Carolina emergency management feeds are functional and consistently improved.
* Update development environments, set up performance monitoring, and continuously analyze access logs and error logs to maintain optimal performance.
* Participate in CAB meetings with knowledge of change management methodologies.
* Manage continuous integration and source control.
* Maintain and ensure proper backups are performed for all centralized WordPress sites.
With oversight of over 5,000 hosted campus websites and applications, including mission-critical sites, the Senior Web Developer and Platform Engineer collaborates closely with technical teams and staff to integrate infrastructure layers and ensure seamless performance. They will address complex technical issues and translate enterprise-level requirements and policies into actionable technical solutions and web architecture plans.
Additionally, this position serves as a lead web developer for the Digital Services team. Responsibilities include creating UNC-branded website templates, themes, plugins, and other web products for the UNC community, emphasizing accessibility and usability. These web products will offer a wide range of options for use by web professionals at UNC. The Senior Web Developer and Platform Engineer will also mentor other web developers on the Digital Services team and assist with custom or complex web development requests.
Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.
Required Qualifications, Competencies, and Experience:Experience with multisite WordPress networks
Expert-level proficiency in PHP, HTML, CSS, and JavaScript; must write clean, well-formed code
Experience in PHP and WordPress development
Strong skills in identifying and resolving PHP errors
Experience with Git, code repositories, and Git flow methodologies
Excellent communication and collaboration skills
Demonstrable working knowledge of WP-CLI, essential for managing WordPress settings, users, and data directly from the command line
Knowledge of digital accessibility requirements (WCAG 2.0)
Expertise in WordPress Block Editor and Full Site Editing
Experience monitoring and troubleshooting high availability, production services
Proficiency in MySQL and ability to write effective SQL queries
Knowledge of using AWS S3 buckets for media offloading and CDN integration for enhanced content delivery.
Proficient in reviewing access and PHP logs with tools like New Relic and Splunk to ensure optimal system performance
Proficient in data analysis and adept at leveraging various tools and technologies to make informed, data-driven decisions.
Comfortable navigating between highly technical teams and environments to those more service- and customer-oriented
Knowledge of package managers such as Node, NPM, Webpack, and WordPress scripts
Ability to translate extremely technical concepts to non-technical audiences
Experience with Adobe Creative Suite and prototyping software
Expert knowledge of best practices in UX/UI and information architecture
Experience with using Composer to manage packages and plugins for PHP projects, ensuring efficient dependency management and integration
Experience in integrating and utilizing the WordPress REST API
Not Applicable.
Organization
The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.
Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.
Undergraduate Enrollment: 19,117
Graduate/Professional Enrollment: 10,894
Total Student Enrollment: 30,011
Founded: 1789, as the first state university in the United States
Type of Institution: Public, four-year
Undergraduate Admission: 15,961
Graduate/Professional Enrollment: 10,039
Total Student Enrollment: 26,000
Faculty: 3,000
Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent
Faculty/student ratio: 1/14
Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.
Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.
Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.
Size of freshman class: Approximately 3,400
Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.
Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!
Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu
Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu
Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.
Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career
Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.
Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.
Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci
The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad
The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors
Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.
UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.
UNC offers ROTC programs in all branches of national military service.
Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.
Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert