Description

Are you passionate about coffee and eager to create memorable experiences for our guests? As a Barista with us, you'll be at the heart of our vibrant food service team, working under the guidance of our Executive Director of Auxiliary Services and Frontline Coordinator.

In this role, you’ll bring your enthusiasm to a variety of tasks, from setting up and cooking delicious food to serving it with a smile. You’ll be involved in everything from keeping our work areas sparkling clean to handling our Point of Sale system. Your barista skills will shine as you craft perfect coffee creations and engage warmly with our community.

If you’re looking to be part of a friendly team that values your skills and creativity, we’d love to hear from you! Come join us and make each day as delightful as your favorite coffee blend.

Essential Functions

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Customer Service:

• Delivers customer service to all customers by acting with a customer-first attitude and connecting with them. Discovers and responds to customer needs.
• Anticipates customer and store needs by constantly evaluating the environment and customers for cues.
• Answers customers’ questions about menu choices.
• Promotes and recommends menu options to customers.

Operational Excellence:

• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Jackson College.
• Follows Jackson College operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean, organized, and stocked workspace so that customers can locate resources and products as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety, and sanitation guidelines for all products.
• Preparing and serving beverages, ranging from simple to elaborate ones.
• Taking payment from customers.

Team Development:

• Assists with new Barista training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

Inventory and Equipment Management:

• Maintains inventory and equipment by cleaning and reporting equipment malfunctions to the Dining Director.

Process Improvement:

• Evaluates and recommends modifying processes to improve efficiency and quality of service.
• Participates in recipe creation and expanding the menu.

College Values and Mission:

• Responsible for understanding, supporting, and actively demonstrating the College’s beliefs, values, mission, and vision, and being in agreement to be evaluated by the same.

Adaptability:

• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard.

Minimum Qualifications

KNOWLEDGE SKILLS AND ABILITIES REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The knowledge, skills and abilities required are often obtained by a High school diploma or GED.

Knowledge of:

• Basic food service operations.
• Common kitchen appliances and utensils.
• Cleaning methods.

Customer service principles.

Ability to:

Learn to operate food services equipment/appliances.

Learn to operate cash register and point of sale.

Observe safety requirements and safe work practices and methods as required.

Use effective interpersonal skills to successfully communicate with the general public.

Establish and maintain cooperative work relationships.

PHYSICAL DEMANDS
Frequent reaching, walking, standing, lifting, stooping, or carrying of equipment and materials may be required. Incumbents may be required to lift and carry up to 50 pounds. Incumbent may be exposed to moving mechanical parts, risk of electrical shock, and fumes.

WORK ENVIROMENT
Work is generally performed in a commercial cafeteria environment, with frequent interruptions and irregularities in the work schedule. Work hours may vary and frequent evening and weekend hours are required. Travel may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supplemental Information

Jackson College only accepts on-line applications though this system. For assistance with this, please call 517-796-8468.

Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.

The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner.

It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.

When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.

The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position. Final candidates will be subject to a criminal background as part of the employment process.

If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.

A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.

Applicants have rights under Federal employment laws. Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.