Librarian - Head of Access Services
- Employer
- Fayetteville State University
- Location
- Fayetteville, NC
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- Administrative Jobs
- Academic Affairs, Librarians & Library Services, Institutional & Business Affairs, Community & Government Relations
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Librarian - Head of Access Services
Working Title::Librarian - Head of Access Services
Position Number::001569
Full-Time Or Part-Time::Full Time
Time Limited Position::No
Number of Vacancies::1
Department::Library Services
Posting Number::0401681
SHRA/EHRA::EHRA (Non-Faculty)
Job Category::Professional
Hiring Range::Commensurate with Education and Experience
Overall Position Competency::EHRA
Description of primary duties and responsibilities::Primary Purpose of the Organizational Unit:
The primary purpose of the library is to support the University in its educational, research, and cultural endeavors through careful selection, acquisition, organization, and interpretation of information resources. In addition, Chesnutt Library assumes its special role as a major cultural resource for the community and region at large. This mission is accomplished by facilitating access to information and by teaching the skills necessary to be successful in using library resources.The primary purpose of the Circulation Department is to assist library patrons in accessing library services and spaces and with the lending and borrowing of library resources in a quick and efficient manner to make them readily accessible to library patrons.
Primary Purpose of the Position:
The primary purpose of the Access Service Librarian is to provide direction and leadership for access to library services, including use of spaces, circulation of library resources (books, media, technology, and other lending resources), electronic and traditional reserves, stack maintenance, interlibrary loan, distance education and participates in library committees and the library’s information literacy initiatives. This position serves as a direct liaison for the Library to the University Bookstore, which shares space in the Chesnutt Library building. This position supervises and evaluates staff, drafts policy and procedures and related workflow, and resolves problems and other issues relating to public services. This position manages the library’s integrated library system (ILS). The Access Services unit consists of 3 FTE permanent staff and approximately 15 Student Assistants.
Access Services Management (50%):
- Manages all lending services including but not limited to Charges and Cischarges books; Reserve and AV materials, technology, and other library lending resources using the Library ILS and Online Computer Systems.
- Review student status and place and or remove holds on accounts in Banner.
- Trains supervises and schedules Circulation staff, which consists of 3 FTE permanent staff and approximately 15 work-study student assistants.
- Manages circulation, reserve, patrons records and holds modules in Library ILS and online computer systems.
- Manages library study rooms and public spaces within Springshare systems (i.e., Libcal)
- Manages physical and digital permanent and faculty reserves.
- Drafts access services policies and procedures and workflow and resolves problems and issues related to public service and access services.
- Provides customer service to students, faculty, staff, and the University community relating to access services policies and procedures, including grievances and other related inquiries.
- Prepares Monthly, Quarterly, and Annual Reports as related to access services;
- Monitors operation and maintenance of the Library’s computers and networked printers/scanners.
- Collect and deposit fines/fees and registration fees for Friends of the Library.
- Manages People Counter, Customer Services Software modules, Springshare modules, and digital displays.
- Records customer service statistics and information.
- Manages Interlibrary Loan
Public Services (20%):
- Provide assistance at the Reference Desk when scheduled.
- Provides library instruction as requested.
- Serves as Library Liaison to assigned departments and University Bookstore.
- Develops and manages assigned libguides and tutorials for library services.
- Supervise public spaces and stack maintenance, including administration of study rooms, collaborative spaces, and other public use spaces, including Stack Maps and other related displays and resources.
- Participates in Library, University Committees, and UNC System Committees.
- Participates in and develops programs, displays, and other activities to promote student engagement.
- Advises on improvements and needed resources, programs, staff development and other resources related to public services.
- Other duties as assigned.
- Participates in professional development workshops, seminars, conferences, and other professional activities.
- Develops workshops and training for Library staff on current trends related to access services and public services.
MLS is from an ALA-accredited program at an accredited institution or higher education.Experience working in an academic library and operating in a library.Experience with Library ILS and related systems.Relevant Library and supervisory experience.
Preferred Qualifications::- Experience with an OCLC WMS and/or ALMA systems.
- Experience with Springshare systems.
- Supervisory Experience
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Yes
Additional Information for Applicants:All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.
EEO Statement::This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link::Organization
Working at Fayetteville State University
Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.
FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.
In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.
While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.
FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.
FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.
Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.
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