We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

You belong here. See why you will love working at NWTC.

Department: Learning

Reports To: Operations Manager, Learning Department

FLSA Status: Non-Exempt

Amount of Travel Required: Occasional Day Travel

Salary Grade: C

Positions Supervised: None

Workday Job Profile #JC100582

LOCATION: Green Bay

STANDARD HOURS: 37.5 Hours per week; Typical hours Monday-Friday 8:00 a.m. – 4:30 p.m.; Flexibility required to include other evening and/or weekend hours, as necessary.

PAY RANGE: $22.90 - $24.69 per hour

*Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity.

POSITION SUMMARY

Support the learning department, college, and student community. Manage the scheduling process including curriculum content changes. Ensure compliance with various applicable federal, state, and/or accreditation requirements by maintaining and/or submitting accurate confidential records per state or applicable organization guidelines. Serve as first contact to community partners for specific courses, programs, or events.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

• Support all departmental credentials, course offerings and students districtwide. Responsibilities include entering classes districtwide, scheduling rooms, maintaining curriculum and course fees, and updating/monitoring/distributing course materials and equipment. Organize assignments of department faculty and generate pay agreements in accordance with workload requirements, payroll policies, and faculty qualifications. Communicate class changes with applicable staff, faculty, and students.
• Develop and maintain various reports for analytical/comparative purposes. Organize, analyze, and evaluate class schedules districtwide and across multiple delivery systems to ensure utilization of budget dollars, faculty workload, enrollment capacity, waitlists, and section size in support of the college’s student success and retention initiatives.
• Communicate with college community, outside agencies, state entities, advisory members, and accrediting institutions regarding certification, licensure, compliance, and records while adhering to the appropriate guidelines as outlined by governing agencies. Student outreach to ensure student needs are met.
• Coordinate meetings, events, and travel arrangements.
• Analyze and advance student admission/enrollment data in the appropriate program/courses. Advise and communicate with the students on necessary requirements to strengthen their success and retention. Maintain student files and attendance.
• Collaborate, compose, and communicate updates to team operating procedures, provide training to department team members. Coach faculty, students, and/or staff regarding usage of NWTC software systems and applicable college procedures.
• Design and deploy marketing materials and outreach opportunities (NWTC website, state-wide resource sites, social media, student campaigns, etc.).
• Serve in a cross-functional capacity to assist and support various team(s) within the department and college community.
• Maintain grants and specialty classes to include budget monitoring, application, reporting, and evaluate and analyze funding criteria to maintain proper guidelines and compliance. Assist with systems changes, tracking, team budgets, and maintaining supply inventory.

POSITION QUALIFICATIONS

Competency Statement(s)

• Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
• Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
• Customer oriented - Ability to take care of the customers’ needs while following company procedures.
• Active Listening - actively attend to, convey, and understand the comments and questions of others.
• Communication, Oral - communicate effectively with others using the spoken word.
• Detail Oriented - pay attention to the details of a project or task.
• Interpersonal - get along well with a variety of personalities and individuals.
• Organized –follow a systematic method of performing a task.
• Self-Motivated - internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Time Management - utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - complete assigned tasks under stressful situations.
• Accountability – Accept responsibility and account for actions of self.

SKILLS & ABILITIES

Education: Associate's Degree in Business, Education, or related field
Experience: Minimum three years related experience

**An equivalent combination of education and work experience may be considered.

Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.

*NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing.

Computer Skills

Microsoft Office Suite, Microsoft Teams, data and learning management systems (Salesforce, Workday, Canvas preferred). Proficient keyboarding abilities.

PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand

F(Frequently)

Walk

F (Frequently)

Sit

C (Constantly))

Handling / Fingering

C (Constantly)

Reach Outward

C (Constantly)

Reach Above Shoulder

C (Constantly)

Climb

O (Occasionally)

Crawl

O (Occasionally)

Squat or Kneel

F (Frequently)

Bend

F (Frequently)

10 lbs or less

F (Frequently)

11-20 lbs

F (Frequently)

21-50 lbs

O (Occasionally)

51-100 lbs

O (Occasionally)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

F (Frequently)

13-25 lbs

F (Frequently)

26-40 lbs

O (Occasionally)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (“each a protected class”). Inquiries regarding the College’s nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.