We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

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Department: Counseling

Reports To: Manager, Career, Counseling & Disability Services

FSLA: Non-Exempt

Salary Grade: PTB

Workday Job Portfolio # JC100463

LOCATION: Green Bay

STANDARD HOURS: Typical hours Wednesday-Friday 8:00 a.m. – 5:00 p.m.; Flexibility required to include other evening and/or weekend hours, as necessary.

Pay Range: $15.00 - $16.81 per hour

*Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity.

POSITION SUMMARY

Provide administrative support to the Student Development team, specifically Counseling Services. Coordinate all promotion and marketing strategies for Counseling Services events. Maintain confidential departmental files, make appointments for students and maintain counseling schedules. Compile statistical data to be used for scheduling and reporting purposes. Assist with social media presence and team related project work.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essentials Functions Statement(s)

• Provide administrative support to the Counseling team
• Provide administrative support to areas in Student Development as requested
• Provide technical and administrative support to the Counseling Referrals
• Operate front desk telephone to schedule or change appointments, transfer calls, and provide information
• Respond to the Counseling Services email inbox inquiries
• Coordinate promotion of counseling events; distribution of support materials, assist with workshop reporting
• Greet persons entering Department, determine nature and purpose of visit, and provide appropriate service
• Assist in preparation of reports, data collection, grant and quarterly reporting requirements.
• Maintain and research new items for department support materials inventory for staff use
• Attend departmental meetings and professional development seminars
• Assist in the development, implementation and maintenance of new initiatives and special programming

POSITION QUALIFICATIONS

Competency Statement(s)

• Values – Demonstrate behaviors and action that support the College’s values – Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
• Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Accountability – Ability to accept responsibility and account for his/her actions.
• Accuracy – Ability to perform work accurately and thoroughly.
• Communication, Oral – Ability to communicate effectively with others using the spoken word
• Detailed Oriented – Ability to pay attention to the minute details of a project or task.
• Energetic – Ability to work at a sustained pace and produce quality work.
• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Time Management – Ability to utilize the available time to organize and complete work within given deadlines.

SKILLS & ABILITIES

Education: Associate’s Degree in Administrative Assistant or Business

Experience: Two years of experience in an administrative role

**An equivalent combination of work experience and education may be considered.

Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.

*NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing.

Computer Skills

Microsoft Office Suite experience preferred, experience with Workday desired

Other Requirements

• Dependable, punctual and able to work independently and without close supervision.
• Able to respect and maintain a high level of confidentiality
• Excellent written and oral communication skills.
• High degree of organizational skills and ability to prioritize, prepare, organize materials and interpret reports.

PHYSICAL DEMANDS

N – Not Applicable

O – Occasionally – up to 33 percent of the time or 0 to 2.5 hours per day

F – Frequently – 33 to 66 percent of the time or 2.5 – 5.5 hours per day

C – Constantly – more than 66 percent of the time or more than 5.5 hours per day

Physical Demands

Lift/Carry

Stand

O (Occasionally)

10 lbs or less

O (Occasionally)

Walk

O (Occasionally)

11-20 lbs

O (Occasionally)

Sit

C (Constantly)

21-50 lbs

N (Not Applicable)

Handling / Fingering

C (Constantly)

51-100 lbs

N (Not Applicable)

Reach Outward

O (Occasionally)

Over 100 lbs

N (Not Applicable)

Reach Above Shoulder

O (Occasionally)

Push/Pull

Climb

N (Not Applicable)

12 lbs or less

O (Occasionally)

Crawl

N (Not Applicable)

13-25 lbs

O (Occasionally)

Squat or Kneel

O (Occasionally)

26-40 lbs

N (Not Applicable)

Bend

O (Occasionally)

41- 100 lbs

N (Not Applicable)

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (“each a protected class”). Inquiries regarding the College’s nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.