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Bursar

Employer
Excelsior University
Location
Albany, NY
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Job Details

The Bursar plays a pivotal role within our institution, overseeing all financial operations related to student accounts. Responsible for managing billing, payments, and collections, the Bursar ensures accuracy, compliance with regulatory requirements, and delivers exceptional service to our students and their families. This position is essential in maintaining the financial health of our institution, supporting strategic initiatives, and aligning financial policies with our overarching mission. The Bursar reports to the Executive Director of Student Financial Services and collaborates closely with other departments to resolve account issues promptly and enhance the overall student experience. With a focus on efficiency and transparency, the Bursar also prepares financial reports, analyzes trends, and implements system enhancements to optimize operations and support institutional goals.

This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home

Duties and Responsibilities:

Financial Management:
  • Manage student billing and accounts receivable processes.
  • Ensure accurate and timely posting of student payments, charges, and adjustments.
  • Coordinate billing for tuition, fees, and other charges.
  • Monitor student accounts for delinquencies and initiate collection actions when necessary.
  • Process refunds and adjustments accurately and promptly.

    Student Service:
  • Provide excellent service to students and families regarding billing inquiries, payment plans, and account disputes.
  • Collaborate with other departments such as admissions, financial aid, and academic offices to resolve student account issues.

    Reporting and Compliance:
  • Prepare and analyze financial reports related to student accounts, aging, and collections.
  • Ensure compliance with institutional policies, as well as federal and state regulations regarding student financial transactions.
  • Stay informed about industry trends and best practices in student financial services.

    Training and Development:
  • Train and support staff in student account procedures and customer service best practices.
  • Participate in trainings, professional development and conferences.

    Policy Development and Implementation:
  • Develop, implement, and enforce financial policies and procedures.
  • Ensure adherence to internal controls and audit requirements.

    Supervision and Leadership:
  • Supervise and manage the student accounting department staff, providing guidance and support.
  • Conduct performance evaluations and professional development for team members.
  • Collaborate with other departments to support institutional goals and initiatives.

    Strategic Planning:
  • Contribute to the development and implementation of strategic initiatives related to financial services and student accounts.
  • Analyze financial data and trends to provide insights for decision-making and resource allocation.
  • Partner with executive leadership to align financial policies and procedures with institutional goals and objectives.

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Bachelor's Degree
    • 5 years of experience in higher education with 2 years in a supervisory role.
    • Strong understanding of financial systems, accounting principles, and regulatory requirements.
    • Excellent analytical and problem-solving skills with attention to detail.
    • Outstanding interpersonal and communication skills, with the ability to interact effectively with diverse stakeholders.
    • Proficiency in Microsoft Office Suite.
    The hiring salary range for this position is $80,00.00 - $95,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.
    • Application Information

    If you have problems with online submission, please call 518-608-8270.

    Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

    Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

    AA/EOE/ADA

    Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.

    Organization

    Founded as Regents College in 1971 and chartered as a private, nonprofit institution in 1998, the College was renamed Excelsior College in 2001. Excelsior means “ever upward” in Latin, and it reflects the aspirations of our students and graduates.

    Excelsior College is an accredited, recognized leader in removing obstacles to the educational goals of the adult learner. We provide efficient and affordable access to higher education through multiple avenues to degree completion.

    An Adult Learner Focus

    Excelsior College revolutionized adult higher education by recognizing learning wherever and whenever it occurs.

    A leader in online and distance learning, Excelsior College awards degrees at the associate and bachelor’s levels in liberal arts, nursing, business, technology, and health sciences, and at the master's level in liberal studies, nursing, and business. Certificate programs are also offered by the Schools of Business & Technology, Health Sciences, Liberal Arts, and Nursing.

    Customized Flexibility Makes the Difference

    Students have educational paths that are as unique and diverse as they are. Detours and rest stops are a fact of life. Our committed, national faculty members, and caring, professional staff help working adults overcome barriers to achieving personal, professional, and academic success.

    As a proven leader in the assessment and validation of student knowledge through the application of a rigorous yet flexible and individualized approach, we work with each student to discover how best to avoid back-tracking on their road to success.

    Our Mission

    Excelsior College provides educational opportunity to adult learners with an emphasis on those historically underrepresented in higher education. The College meets students where they are - academically and geographically, offering quality instruction and the assessment of learning.

    A Pioneer in Distance Learning


    We offer busy students around the world the advantage of both earning credit at a distance and applying previously-earned college-level credit toward degree or certificate programs.

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