Job Summary

The 10-month Clinical Case Manager is responsible for conducting pre-screenings of students seeking mental health services, serving as a liaison between Health & Wellness Services and community partners, and assisting students who require medical and mental health services off-campus. Acts as a student health advocate and liaison between internal and external health care offices and facilities to ensure that students reach and maintain their optimum level of physical and mental health. Works collaboratively as part of a multi-disciplinary team in meeting the physical and behavioral health needs of our student population.

Example of Job Duties:

• Assist students requiring specialist care to schedule appointments, complete paperwork, and obtain transportation to increase compliance with recommended treatment plan.
• Serve as a primary point of contact for faculty, staff, parents, and students to express concerns regarding student behavior for referral to appropriate campus and/or off campus resources.
• Perform pre-screening of students requesting counseling services and refer students to appropriate level of care or campus services office.
• Work with student clients nearing CPS session limits to identify specialized referral services on- and off-campus.
• Utilize knowledge and assessment of mental health needs to assist with or facilitate referrals to off-campus community resources when the student needs are outside the scope of practice for KU CPS. Services may include direct psychiatric admissions, outpatient and long-term mental health services, health services, legal services, or social services.
• Remain up to date and communicate with various insurance plans. Assist students with applying for insurance if they are under-insured or uninsured.
• Establish working relationships with community providers to expedite referrals.
• Engage in ongoing communication and follow-up with students and external medical, mental health, and substance abuse providers to assure continuity of care/service and completion of scheduled appointments.
• Maintain up-to-date mental and physical health referral guides for university students.
• Consult with counselors and Clinical Services providers as appropriate.
• Facilitate presentations, training and outreach programming for campus community related to mental health and services provided by CPS and Clinical Services.
• Maintain an in-depth knowledge of Health & Wellness Services and university policies, procedures, regulations, and functions of individual departments.
• 
  Benefits Include:
  • Salary - $45,012 for ten months, in accordance with SCUPA Collective Bargaining Agreement
  • Schedule - Monday – Friday dayshift hours; no holidays or on-call, and minimal weekends & evenings to meet student or campus needs.
  • Paid Time Off – Generous personal, vacation, & sick leave banks, and the University is closed the last week of December for winter break.
  • Medical benefits – Low bi-weekly premium for medical, dental, vision & prescription benefits, with employee’s coverage starting on the first day of employment.
  • Group life insurance at no cost to the employee.
  • Voluntary Group Life, AD&D, and LTD Insurance – Available for purchase at low rates for additional employee coverage as well as coverage for spouse and children.
  • Retirement – 2 plan options with generous match.
  • Tuition benefits – for employees & dependents.

Minimum Qualifications

• Bachelor’s degree in social work or nursing
• Current, unrestricted Pennsylvania LSW or RN licensure
• Minimum of two (2) years clinical case management experience in an inpatient, behavioral health, acute care, ambulatory care, or primary care setting.
• Demonstrated experience working with diverse communities including but not limited to, college and young adult-age populations, individuals of various racial/ethnic, religious backgrounds, and members of LGBTQ+ communities.

Required Skills

• Must possess critical thinking, problem-solving, and conflict resolution skills, and the capacity to autonomously make sound judgments based.
• Interpersonal skills to engage with students and staff members to effectively achieve desired goals.
• Exemplary written and verbal communication.
• Organizational, time management and computer skills.

Preferred Qualifications

• Master’s degree in social work, nursing or other health-related field.
• Active case manager certification (CCM, ACM, or CMGT-BC), or ability to attain within one year of employment.
• Five (5) years clinical case management experience in inpatient, behavioral health, acute care, ambulatory care, or primary care setting.
• Experience working with diverse populations ages 17-24.

Supplemental Information

The starting salary for this ten-month position is $45,012 per the SCUPA CBA.

Applications & Resumes will be accepted until the position is filled, however; to ensure full consideration, application materials should be received no later than end of day August 6, 2024.All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.Successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.Kutztown University is very interested in hiring employees who have had extensive experience with diverse populations.Kutztown University is an AA/EOE/member of the PA State System of Higher Education and actively solicits applications from women and minority candidates.Non-Discrimination Statement Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at pena@kutztown.edu. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University’s Title IX Coordinator, located in Old Main A-Wing, Room 02A, by phone at 610-683-4782 or by email at titleix@kutztown.edu, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov. Kutztown University’s Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https://www.kutztown.edu/about-ku/administrative-offices/social-equity.html.