P/T Transitional Period, Test Proctor (Temporary)-Disability Support Services
- Employer
- Bunker Hill Community College
- Location
- Boston, MA
View more categoriesView less categories
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Technology, IT Support & Training
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Subscribe::
Department:: Disabilities Support Services
Locations:: Boston, MA
Posted:: Jul 16, 2024
Closes:: Open Until Filled
Type:: PT No Benefits
Position ID:: 178833
About Bunker Hill Community College:
With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is Massachusetts' largest community college, annually welcoming a diverse community of around 16,000 students. With campuses in Charlestown and Chelsea, BHCC extends its reach across several locations in Greater Boston. The College offers associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific training programs. BHCC is celebrated for its diversity, boasting a student body where 65% identify as people of color and more than half are women. The College also embraces a global perspective, with over 600 international students representing 90 countries and conversing in more than 65 languages. Our commitment to diversity is further reflected in BHCC's designation as a Hispanic Serving Institution (HSI) and an Asian American Native American Pacific Islander Serving Institution (AANAPISI).
Job Description:
Temporary Position from July 2024 to potentially December 2024
The Test Proctor administers and proctors tests and provides front desk and clerical support for the office of Disability Support Services. The Test Proctor checks to ensure testing systems are running smoothly and that virtual tools are functioning properly. The Test Proctor receives requests to take exams with DSS from students, testing & assessment office, test initiated by faculty and maintains records of all DSS testing activity. The DSS Test Proctor can perform a wide range of duties before, during, and after an examination, as they are accountable for all aspects of the testing process and the security of test materials.
Responsibilities:
- Prepares test center, testing rooms or virtual environments for the administration of tests
- Explains test day procedures and rules to students
- Monitors and observes students and participants during testing
- Maintains low to distraction free, quiet testing environments as directed or required
- Reads and or reviews test and or testing materials for students as directed or required
- Collects test and testing materials as required at the end of test
- Confirms student identification and ensures the student is the scheduled participant
- Collaborates with BHCC offices, DSS administrative, counseling and office staff with regard to testing protocols and procedures
- Exercise discretion and confidentiality, staying compliant with Americans with Disabilities Act and all other mandates as directed
- Address testing-related issues in collaboration with Disability Support Service counselors
- Ensure academic integrity is upheld in the DSS testing center.
- Maintains a schedule of all DSS testing center exams.
- Assist with maintaining office records, files, and contributes testing information for reports.
- Provides support for students working in DSS computer areas and shares BHCC resource information.
- Assist Administrative Assistant with front desk tasks, covering the front desk when necessary.
- Assist DSS office staff with other tasks as needed.
- Able to work with students with disabilities in a higher education small group or 1-1 setting.
- Able to work in quiet, distraction free and isolated environment for hours at a time.
Requirements:
- Four years of full-time or equivalent part-time experience in office work. High School Diploma may be substituted for one year of required experience.
- Proficient computer, internet and web search skills including experience with MS office.
- Knowledge of customer service principles, general office practices, and procedures
- Proven ability to respect and work effectively with a diverse population.
Preferred Qualifications:
- Associate's degree and experience as a Test Proctor or related experience preferred.
- Prior work experience in an educational setting
- Knowledge of Zoom, Webex or other educational online communication and testing platforms (Accuplacer, ATI, TEAS, etc.)
- Understanding of FERPA, the ADA, Section 504 of the Rehabilitation Act, and other relevant laws/regulations
- Experience using multiple training or testing formats in-person, online and hybrid.
- Sensitivity to the needs of students with disabilities, including differing communication styles.
Additional Information:
$26.26 per hour for 15-18 hours per week
Transitional temporary part-time position
16-20 weeks potential term of employment, possibility for additional weeks to be determined
- Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
- Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision.
Application Instructions:
Bunker Hill Community College is an Affirmative Action/Equal Opportunity Employer. We strongly encourage applications from women, minorities, individuals with disabilities, and veterans.
To be considered for this position please upload the following documents to your account:
- Resume
- Cover Letter
Please be sure to address the Required Qualifications in your documents.
If you need assistance applying through this website please contact our online Help Desk HERE
Organization
Bunker Hill Community College (BHCC) is a multi-campus urban institution, its main campus situated in the historic Charlestown neighborhood of Boston, Massachusetts. A second campus is located in nearby Chelsea, Massachusetts; five satellites are located in the local communities of Cambridge, Chinatown, Revere, Somerville and Boston’s South End.
Founded in 1973 by the Commonwealth of Massachusetts, BHCC enrolls more than 8,100 students in day, evening, weekend, web-based and distance learning courses and programs. The College offers more than 68 associate degree and certificate programs that prepare students for successful employment and transfer to four-year universities. Internationally recognized for development of individualized and alternative methods of instruction, BHCC is a leader in distance-learning technologies that enhance and strengthen the learning environment. The College also has expansive course offerings in English as a Second Language and Adult Basic Education.
One of the largest colleges in the state’s community college system, BHCC incorporates multi cultural and international perspectives in its courses, programs and institutional climate. With students from 90 countries, and students of color comprising more than half of the student’s population, BHCC is one of the more diverse and cosmopolitan colleges in New England. The average age of students is 28, nearly two-thirds are women and the majority of students work while attending college. An expansive array of student services supports the varied needs of the BHCC students.
A leader in workforce education, the College’s academic and technical programs offered at two campuses, five satellites and through distance learning models, reflect the workforce of the local and regional economy. The additional resources of the Workforce Development Center and ACT Center further support the Greater Boston communities’ employment training needs.
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