Skip to main content

This job has expired

Medical Administrative Assistant 1-Univ Family Physicians (Knoxville)

Job Details


Market Range: 03

Hiring Salary: $18.00/Hourly


JOB SUMMARY/ESSENTIAL JOB FUNCTIONS:  The Medical Administrative Assistant 1 provides front-office support for the University Family Physicians practice within The Department of Family Medicine. This position provides patient scheduling, patient registration, insurance verification, and collecting patient co-pays and account balances. 


  • Answers the appointment line and assists patients with scheduling appointments.
  • Performs patient registration/check-ins, patient collections, insurance and demographic verifications.
  • Prepares and mails new patient applications.
  • Completes PCP change forms when necessary, during the check-in process.
  • Answers phone calls and routes calls and messages through EMR.
  • Schedules interpreters for hearing-impaired patients.
  • Communicates with patients regarding their appointments and wait times.
  • Maintains cleanliness of front office space and waiting rooms.
  • Performs other related duties as assigned.

  • Qualifications


    EDUCATION: High School Diploma or GED. (Vocational or Technical Training preferred). (TRANSCRIPT REQUIRED)

    EXPERIENCE: One (1) year of customer service or administrative experience.


  • Excellent interpersonal and communication skills.
  • Ability to multi-task in a busy work environment.
  • Excellent computer skills.
  • Knowledge and ability to work in Microsoft Office.
  • WORK SCHEDULEThis position may occasionally be required to work evenings.

    Job: Other Admin Asst/Secr/Clerical
    Primary Location: US-Tennessee-knoxville
    Organization: Knox Univ Family Physicians
    Schedule: Full-time
    Job Posting: Jun 18, 2024, 9:22:36 PM


    Working at The University of Tennessee, Knoxville

    Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

    UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

    The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

    Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

    As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

    Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert