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Senior Support Specialist, Grade F

Hofstra University
Hempstead, NY

Job Details

About Hofstra:

Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We especially encourage women, people of color, members of the LGBTQ+ community, veterans, and people with disabilities to apply.

Position Title:

Senior Support Specialist, Grade F

Position Number:



School of Education

Full-Time or Part-Time:



Reporting to the Assistant Dean, School of Education, the Senior Support Specialist performs a full range of secretarial duties supporting senior leadership in the Dean’s office.

Responsibilities include but are not limited to the following:

  • Provides reception and secretarial support to the Hofstra University School of Education Dean’s Office.
  • Handles all aspects of departmental mail including receiving, sorting, and distributing mail.
  • Assists with the supervision of student assistants for the Dean’s Office.
  • Assists with maintenance of student files in computer database.
  • Assists with maintenance of the Dean’s Office budget including tracking travel reimbursements, supply orders, subscription payments, and credit card statements.
  • Assists with the intake and tracking of all certification-related paperwork, institutional recommendation forms, out of state verification forms, and graduate petitions.
  • Inputs all student exams in Ellucian Banner and maintains up-to-date binders of all certification exams.
  • Assists with facilitation of the Information Retrieval Exam for both undergraduate and graduate students.
  • Ensures all graduating students have applied for graduation and certification.
  • Collaborates with the Registrar and Office of Institutional Research on Title II reports, ensuring accuracy of program completers and enrolled students.
  • May perform other duties not specifically identified above, but which require the same degree of skill and which are normally included within the above job title.

Hours: Monday through Friday 9am to 5pm.

Subject to bumping.


  • Excellent personal skills, phone and communication skills required.
  • Must be detail oriented, self-motivated, and well organized.
  • Must possess the ability to handle confidential and sensitive information with discretion.
  • Must possess the ability to prioritize multiple tasks, in a fast-paced, deadline-driven environment.
  • Proficiency with Microsoft Office products, including Microsoft Word, Excel, and Outlook.

Preferred Qualifications:

  • Knowledge of Ellucian Banner preferred.


Open Until Filled

Date Posted:


EEO Statement:

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.

Salary/Salary Range:



Working at Hofstra University

Hofstra University is a dynamic private university where students will benefit from large-university resources and thrive within a small college atmosphere.  At Hofstra, students can choose from 155 undergraduate and 170 graduate program options within the Frank G. Zarb School of Business; Hofstra College of Liberal Arts and Sciences: the Peter S. Kalikow School of Government, Public Policy and International Affairs; School of Humanities, Fine and Performing Arts; School of Natural Sciences and Mathematics; the Hofstra Northwell School of Medicine at Hofstra University and Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies at Hofstra University; Hofstra University Continuing Education; Honors College; Lawrence Herbert School of Communication; Maurice A. Deane School of Law; School of Education; School of Engineering and Applied Science; and School of Health Professions and Human Services. Students also benefit from small classes (student-to-faculty ratio of 13-to-1 and an average undergraduate class size of just 21 students), flexible schedules, and close proximity to the cultural and networking aspects of New York City.

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