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Library Access Services Manager

Portland Community College
Sylvania Campus

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Administrative Jobs
Academic Affairs, Librarians & Library Services
Employment Type
Full Time
Institution Type
Community College

Job Details

Library Access Services ManagerRequisition IDreq2156DepartmentLibrary & Media ServicesCampusSY-Sylvania CampusEmployment TypeAdministrative-Full TimeBest Consideration DateApply Immediately; This position will close once sufficient qualified applications have been received.
Position SummaryPortland Community College is hiring a Library Access Services Manager. The Library Access Services Manager reports to the Library Dean and is responsible for overseeing the operations of functional areas within the library’s Access Services division across all four PCC Library locations. This position works with the Library Dean and the Library Technology Services Manager as the core leadership team for the PCC Library.

The Library Access Services Manager represents the Access Services division and the Library within the Teaching & Learning Support Division (comprising several departments and offices) and College management teams. This position contributes to the development, recommendation, and administration of library policies, procedures, and processes. The Library Access Services Manager partners with internal and external stakeholders to foster collaborative strategies to shape a robust and sustainable environment for equitable student success and life-long learning. This position is critical to ensuring culturally responsive and inclusive operations that center historically underserved and marginalized communities and support flexible service delivery modalities that enhance access and equitable student outcomes.

Other responsibilities include designing, organizing, maintaining, and managing the processes and operations of the Access Services division including circulation, consortial resource sharing (Orbis Cascade Alliance and Summit), and interlibrary loan. The Library Access Services Manager shares responsibility for library system configuration (specifically responsible for the areas of fulfillment and resource sharing: PCC Library uses Ex Libris’s Alma ILS in a consortial implementation and Rapido and World Share ILL for resource sharing). This position is responsible for overseeing and providing input about library budget and resource allocation. The Library Access Services Manager develops and leads complex projects within the library and in collaboration with other college departments.

We are looking for a leader who will bring a diversity of identity, culture, and experience. The Library Access Services Manager works cooperatively with library employees (managers, classified staff, and faculty) to build an environment that inspires and communicates a sense of belonging and collaboration to a diverse group of staff and students. We encourage applicants who are fluent in a language in addition to English, such as Arabic, Chinese, French, Japanese, Korean, Russian, Spanish, Vietnamese, or American Sign Language.

Candidate ProfileThese qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

  • Experience hiring, developing, and empowering an effective team.
  • Strong commitment to a welcoming library environment, through student-centered policy and procedure, and design and management of learning spaces.
  • Experience configuring integrated library systems (Ex Libris Alma preferred) in areas of fulfillment, circulation, resource sharing, etc.
  • Evidence of fostering collaborative interdepartmental relationships and productive communication between library departments (Access Services with Digital Services, Technical Services, and Reference Services). Evidence of collaborative projects that impact the Library and improve services.
  • Ability to disrupt prejudice, discrimination, and racism that impacts students and employees. Awareness of one’s own privilege and cultural background and how these influence perceptions, values, practices and engagement with students and employees.
  • Experience engaging in a cycle of assessment (individual or library-wide), proficiency in statistical analysis, and data visualization to support library reporting and decision-making, and identification of overarching trends.
  • Experience engaging in policy development that demonstrates a commitment to core library values, including access to information, confidentiality/privacy, and intellectual freedom.
Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

  • Master’s degree in Library Science or related from an American Library Association accredited institution or international equivalent.
  • Two (2) years of experience related to areas of assignment, including one (1) year of supervisory experience.
  • Successful completion of PCC Lead Academy or a comparable external leadership training program may substitute for up to 6 months of lead or supervisory experience.

Position GradeJStarting Salary ExpectationsMinimum $72,094 to range midpoint of $88,312. Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity.Position Grade Salary Range$72094 to $104534 Annual SalaryFTE1PCC BenefitsPCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. After one year of management or confidential service, PCC also provides a 2% contribution to a 403(b) account for eligible management and confidential personnel. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions.Paid Leave: (Pro-rated by FTE for Part-Time Employees)- 14.67 hours of vacation leave per month- 1 day of sick leave per month- 12 holidays- 3 additional personal leave days per year

View a complete list of PCC benefits.

Working Conditions and Physical RequirementsWork is generally performed in a standard office environment with frequent interruptions and irregularities in the work schedule. Learned physical skill is required to operate a computer keyboard and/or other input devices with proficiency. Travel to other locations is required.Background Check RequiredYesPortland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Notice of the Availability of the Annual Security Report:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

Special Conditions for this position:
This position has been identified as a Campus Security Authority (CSA) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Campus Security Authorities must immediately report Clery Act crimes that occurred on Portland Community College’s Clery geography on the Crime Incident Report (CIRTrac™) located on the Department of Public Safety’s Clery Act compliance webpage. Following entry of a report on CIRTrac™ PCC’s Clery Specialist will (1) analyze the report for issuance of a timely warning or emergency notification; and (2) will determine if the report should be included in the annual statistical disclosures. The Clery Specialist shall annually assign CSAs online Clery Act training to ensure they are provided proper training to fulfill their reporting responsibilities required by the Clery Act and PCC’s Clery Act policy.


From training our community's workforce to preparing students for four-year schools to leading the way in educational success and completion, the work we do at Portland Community College today is at the heart of our region's success tomorrow.

As the largest post-secondary institution in Oregon, PCC serves nearly 90,000 full-time and part-time students. We fill a unique role, one that offers high quality education and opportunities for our students, which in turn contributes to the vibrancy of Portland's economic community.

 Working at Portland Community College

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