Skip to main content

Artistic and Technical Support Manager, Bernstein Hall

Colgate University
Hamilton, NY

Job Details

Job Category:


Position Title:

Artistic and Technical Support Manager, Bernstein Hall

Full Time/Part Time:

Full Time


Dean of the Faculty


Film and Media Studies

Hiring Wage/Salary Range:

$61,000 to $64,000


When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.


Current Benefits
Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.
We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:

Health and Wellness:
Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.

Paid Time Off:
Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year’s and 3 floating holidays.

Paid Family Leave:
After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.

Continuing Education and Professional Development:
Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.
Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.
After 7 years of service in an eligible position an employee’s eligible children may be awarded up to half of Colgate’s tuition to attend an accredited college, university or trade school of their choice.

Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

Department Statement:

Colgate University is seeking an Artistic and Technical Support Manager for Bernstein Hall, a brand new intentionally designed interdisciplinary building that houses experimental spaces that are integral to Colgate’s Arts, Creativity and Innovation initiative. It supports hands-on teaching and research in Art, Computer Science, Film and Media Studies, Music, and Theater and Dance, and offers faculty, students, and visiting artists, performers and scholars opportunities for collaboration, experimentation and exploration. Specialized facilities include a Digital Music Studio, two Fabrication Labs, a Gaming Lab, and a Media Archeology Lab. The 27’ X 35’ Experimental Exhibition and Performance Studio is equipped with theatrical lighting, surround sound and the capacity for video mapping, analog film projection and interactive, multi media installations and performances. Like other spaces in the building, it offers the opportunity to explore conceptual, aesthetic and technological boundaries. In addition to supporting these specialized areas, the Artistic and Technical Support Manager will also be instrumental in supporting workshops and installing student work throughout the building.


The Artistic and Technical Support Manager will oversee the day-to-day operations and management of Bernstein Hall’s specialized spaces. This role requires a unique blend of artistic sensibility and technical expertise to support faculty, staff, students, and visiting artists and scholars. The manager will ensure the seamless functioning of equipment, provide technical support, and facilitate creative and experimental projects within the facility, including hallway exhibitions and “pin up” spaces that will showcase student work.

Facility Management: Oversee the maintenance and operation of the specialized equipment in the aforementioned spaces; ensure all spaces are safe, clean, and ready for use by faculty, staff, students and visiting artists; identify and coordinate with appropriate experts (both internal and external) as needed.

  • Maintaining and purchasing audio and video equipment
  • Managing student checkout of equipment
  • Hiring , training and managing student lab monitors for teaching studios/exhibition space (EEP, Media Archeology Lab, Fab Lab, Gaming Room)
  • Maintenance of teaching studios/exhibition space (equipment acquisition and maintenance, tracking and re-purchasing consumables as needed, software/computer lab needs?)

Artistic Support: Collaborate with faculty, staff, students, and visiting artists to understand their creative ambitions and provide appropriate creative and technical solutions; assist in the planning and execution of installations, exhibitions, performances, and experimental projects; and support students in their creative projects, offering guidance and technical advice.
  • Assisting in hanging and de-installing exhibitions in the EEP Studio as well as student work throughout the building
  • Arranging transport of artwork; insurance reports; facilities reports

Technical Oversight: Provide technical oversight of equipment setup, troubleshooting, and maintenance; train users on proper use of specialized equipment; stay updated with advancements in relevant technologies and recommend upgrades or new acquisitions.
  • Training faculty, staff and students on equipment/software

Collaboration and Coordination: Foster experimentation, exploration, and the realization of creative endeavors across a range of media and platforms; collaborate and coordinate with faculty, students, and staff internally, as well as visiting artists and performers; and serve as a liaison between different stakeholders to facilitate the smooth execution of projects and events.
  • Coordinating with IT staff for exhibitions, workshops and installations of student work
  • Meet with artists to discuss installation requirements

Organization and Workflow: Conduct extensive pre-planning with university support staff and external experts to establish a workflow and schedules; anticipate equipment, material, and staffing needs that ensure projects/events are successfully realized in the time frame allotted; and manage logistical aspects to support the artistic and educational aspirations envisioned.
Creative Problem Solving: Engage in collaborative, creative problem solving to meet or exceed creative and technological goals of projects; address and resolve challenges, both anticipated and unanticipated, to ensure successful project outcomes.
Supervision: Clearly define and communicate to student monitors the responsibilities and expectations related to goals and performance. Provide training and resources that will help student monitors perform their duties effectively. Regularly monitor and evaluate the performance of student monitors; provide feedback, recognize good performance, and address any issues or areas for improvement.

Safety: Accountable for adherence to Colgate University’s laboratory safety policies, practices, and procedures that ensure a safe learning environment for students, staff and faculty. Stay current with relevant regulations (e.g. health, safety, care, and otherwise) and availing oneself of relevant training offered by Colgate’s EH&S office.


Technical Expertise


Proficiency with a variety of technical equipment, such as 3D printers, laser cutters, digital and analog audiovisual equipment, and music production tools; ability to troubleshoot and maintain specialized equipment and software.


Artistic Sensibility


Understanding of creative processes and the ability to translate a wide range of artistic visions into executable projects; familiarity with trends and innovations in digital media, fabrication, and performance technologies.


Organizational Skills


Capacity for extensive pre-planning to establish workflows and schedules; ability to manage logistical aspects of projects, including equipment, materials, and staffing needs.


Community Engagement


Ability to foster a collaborative and inclusive environment that encourages experimentation and creativity.


Project Management


Ability to effectively manage projects, ensuring resources are identified and secured, project status is evaluated and made visible to stakeholders, and outcomes are assessed; experience in managing budgets related to equipment maintenance, upgrades, and supplies.


Regulatory Safety Knowledge


Knowledge of safety policies, practices and procedures sufficient to ensure a safe learning environment for students, staff and faculty – as well as visiting artists/performers


Departmental Hardware


Demonstrated ability to diagnose problems with key hardware and output devices sufficient to keep in proper working order and arrange for repair as needed.Demonstrated ability to schedule proactive service on equipment as needed.Demonstrated ability to assist faculty and students in implementation of hardware tools necessary for teaching, research and exhibition both in EEP Studio and throughout the building.


Personal Accountability for Results


Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.


Effective Communication


Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.


Problem Solving and Decision Making


Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.


Change Management


Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.


Leadership and Teamwork


Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.


Creativity and Innovation


Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.


Diversity and Inclusion


Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.




Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.

Professional Experience/ Qualifications:

  • Minimum of 1-3 years of experience in a technical support role within an academic or artistic environment
  • Proficiency with a variety of technical equipment and/or willingness to learn (e.g. 3D printers, analog and digital audiovisual equipment, music production tools)
  • Strong problem-solving skills and ability to troubleshoot technical issues to support artistic vision
  • Demonstrated ability to work collaboratively with a diverse range of stakeholders
  • Passion for supporting artistic and educational endeavors through technical expertise

Preferred Qualifications:

  • Professional theater/music/film and artistic production experience
  • Familiarity with current trends and innovations in delivery of digital sound and image projection, fabrication, and performance technologies
  • Willingness to be trained on additional equipment as needed
  • Experience in project management


A minimum of an Bachelor’s degree is required, or an equivalent combination of education and experience
A Master of Fine Arts degree in a relevant field or equivalent work in the arts is considered a plus

Physical Requirements:

Ability to climb ladders, use lift to work at heights, use hand tools, move equipment and materials, and lift at least 50 pounds is required

Requisition Number:




Work Schedule:

Monday – Friday
Some nights and weekends will be required in which a flexible schedule will be accommodated

Job Open Date:


Open Until Filled:


EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act:


The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at


Colgate is a nationally recognized liberal arts college set on a beautiful campus in central New York.

Some 2,900 undergraduates are enrolled in 54 programs, taking advantage of the university's award-winning curriculumoff-campus study program, and numerous research opportunities.

Students enjoy small class sizes taught by expert faculty members -- not teaching assistants.

The university’s strategic plan offers a blueprint for turning today’s students into tomorrow’s leaders, joining the scores of alumni already playing major roles in a variety of fields. The Center for Career Services is a key player as students make this transition.

Colgate hums with activity. It is a place where the arts thrive. Student-athletes compete at the very highest level of NCAA Division I sports. There are dozens of club and intramural sports programs, and the college’s outdoor education program is second to none.

Above all, Colgate is about academic excellence. It is a tradition forged in 1819 and honed through the years by each class of select students.

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students, staff, and faculty in local, national, and global communities. At Colgate, we feel that a diverse and inclusive community is a cornerstone of educational excellence.

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students, staff, and faculty in local, national, and global communities. At Colgate, we feel that a diverse and inclusive community is a cornerstone of educational excellence.

The Office of Equity and Diversity at Colgate is charged with fostering a diverse and collaborative community by increasing understanding, respect and inclusion. It is the mission of the office to support campus diversity initiatives with the goal of increasing understanding, respect and inclusion, and to ensure compliance with policies relating to affirmative action, discrimination, and harassment.  The university’s strong commitment to equal opportunity and inclusivity is clearly articulated in the diversity mission statement found here.  The university strives to provide an environment where everyone in our community can learn about, appreciate, and celebrate our diverse cultures and gain understanding, knowledge and skills to be engaged citizens locally as well as globally.

Colgate University fully subscribes to all federal and state civil rights laws banning discrimination in private institutions of higher education. Colgate will not discriminate against any student, employee or applicant for employment because of race, color, sex, pregnancy, religion, creed, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, sexual orientation, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status, or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any complaint process at the Equal Employment Opportunity Commission or other human rights agencies. This nondiscrimination policy covers both employment and access to educational opportunities.  It is the policy of the university to provide equal opportunity in employment and not to discriminate against any individuals with disabilities who are qualified for employment in the positions for which they apply. Reasonable accommodations will be provided in accordance with applicable laws and regulations.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert