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Director, Data and Digital Operations

Stanford University
Graduate School of Business, Stanford, California, United States

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Director, Data and Digital Operations🔍Graduate School of Business, Stanford, California, United States📁Information Analytics📅Jun 17, 2024 Post Date📅103647 Requisition #Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We are committed to advancing diversity, equity, and inclusion in service of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world. We invite you to be part of this mission.

The GSB External Relations team is seeking a Director of Data and Digital Operations. This pivotal role offers the opportunity to shape the digital transformation and data strategies that drive our External Relations efforts across our fundraising, alumni relations and operations teams. If you are passionate about leveraging data to guide strategic planning and decision-making, and you thrive in a collaborative and dynamic environment, we invite you to apply.

Job Purpose
As the Director of Data and Digital Operations, you will:

    Interpret, monitor, and analyze alumni information related to programs, procedures, demographics, and operational outcomes.Transform and translate data into actionable insights to guide strategic planning and decision-making across External Relations.Conduct data pulls, manage reporting, strengthen processes for data requestsResponsible for the Data and Digital team’s operational effectivenessManage alumni data and systems within the GSB, collaborating with key stakeholders across External Relations, the school, and university departments such as the Stanford Alumni Association (SAA), Office of Development (OOD), and University IT (UIT).Handle compliance with informational requests from various teams across the GSB and the broader university campus community.Lead the analysis of organizational insights, explaining past events, predicting future outcomes, and assessing the potential impacts of changes.Present data in clear, engaging, and unbiased formats to highlight operational strengths, opportunities, and threats.
Your primary responsibilities* include:

Leadership and Strategy (35%)

    Drive digital and data transformation strategies via development of a GSB Alumni Data Strategy.Streamline operations through technology innovation.Advocate for GSB needs by developing strong partnerships with school and university data and technology teams.Foster a data-centric culture to optimize operations.
Organizational Insights (40%)

    Serve as the primary point person for gathering and reporting of alumni data.Develop and execute strategies for data performance improvement.Manage digital platforms and ensure accurate data integration.Create actionable reports and recommend business intelligence improvements.
Business Operations (25%)

    Collaborate across External Relations teams to identify data needs and optimize workflows.Manage digital platforms, including but not limited to web content management systems, event and community platforms and mobile applications.Oversee alumni data governance, ensuring data privacy and compliance.Supervise staff, providing leadership and professional development.

To be successful in this position, you will bring:

    Bachelor’s degree and eight years of relevant experience; or a combination of education and relevant experience.Experience with alumni/donor communication is highly desired but not required.Proven track record in digital communication strategy development and execution.Experience managing community platforms or similar digital assets.Strong leadership skills with the ability to collaborate effectively across departments and with external partnersProficiency in analyzing digital metrics and using insights to drive engagement and growth.Excellent written and verbal communication skills, with attention to detail and brand consistency.Experience in developing systems and workflows to improve efficiencies and customer service is a plus.
The expected pay range for this position is $141,000 to $180,000 per year.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application.
Why Stanford is for You

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:

    Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or leader discuss global issues.A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.Discovery and fun. Visit campus gardens, trails, and museums.Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!
We pride ourselves in being a culture that encourages and empowers you.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information
  • Schedule: Full-time
  • Job Code: 4749
  • Employee Status: Regular
  • Grade: L
  • Requisition ID: 103647
  • Work Arrangement : Hybrid Eligible


Change the world. And yourself.

Stanford University has changed the world, over and over again.

We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career. 

At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment.

Stanford Facts at a Glance

Opened 1891

Student Enrollment

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  • Graduates: 8,897


  • 8,180 contiguous acres in six governmental jurisdictions
  • Nearly 700 major buildings
  • 97% of undergraduates live on campus


  • 5,300 externally sponsored projects
  • $1.33 billion total budget


  • 2,043 faculty members
  • 21 Nobel laureates are currently members of the Stanford community
  • 5:1 student to faculty ratio

Stanford University is an Equal Employment Opportunity and Affirmative Action Employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and persons with disabilities.

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