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Enrollment Management Systems Analyst

Employer: York College of Pennsylvania
Location: York, PA, PA

Administrative Jobs: Institutional & Business Affairs, Admissions & Enrollment, Technology, Analysts & Programming
Employment Type: Full Time
Institution Type: Four-Year Institution

Job Details
Organization

Job Details

Position Summary

DESCRIPTION:
This position provides technical support and expertise to the Enrollment Management division, including Undergraduate and Graduate Admissions, Enrollment Marketing, and Financial Aid, by assisting the Director of Enrollment Management Technology in administering all technology-based systems in the division, including Slate CRM and Ellucian Banner.

OUTCOMES:
Serve as an integral team member within the area of Enrollment Technology. Collaborates with the Director of Enrollment Technology to maintain effective strategic implementations of enrollment systems to allow the College to achieve its enrollment, financial aid, and revenue goals.

Essential Functions

Coordinate with vendors and third parties to ensure data is accurately pushed into and extracted from our systems. 5%

Ensures that the application processes within Slate are maintained and function smoothly. 10%

Assists with providing user support to the division of Enrollment Management in Slate CRM by serving as a secondary Slate Captain. 30%

Assist with day-to-day system maintenance to ensure efficient operation of the Slate CRM system. 10%

Assists with implementation and ongoing support of banner-related software for the Office of Financial Aid, including Scholarship Universe. 5%

Provides technical guidance and support to students, parents, and staff regarding supported systems for admissions and financial aid inquiries. Offers technical assistance as needed, working with vendors to resolve issues. 10%

Develops and maintains Slate CRM reports, queries, and dashboards for the Office of Admissions and the Vice President for Enrollment Management. 10%

Proactively identify innovative improvements to assist the division of Enrollment Management in better serving our internal and external audiences. 5%

Backup operational processes and ensure continuity of operations. 5%

Perform data-fixing tasks, including uploads, error resolution, and daily updates to records, especially during the census period. 10%

Experience and Education Required

A Bachelor’s Degree is required.

1-3 years’ experience in data management tools and systems, data analysis and reporting, or enrollment systems.

Experience with CRM systems, preferably Slate.

Required Skills and Qualifications

Strong oral and written communication skills.

Strong planning and organizational skills; ability to prioritize and work with minimal supervision.

Microsoft Office Suite and Google Workspace experience is preferred.

Knowledge of Banner SIS or other customer relationship management databases and experience setting up and/or maintaining 3rd party vendor software preferred

Confidentiality

Organization

YCP students A private college located in southcentral Pennsylvania, York College offers more than 50 baccalaureate majors in professional programs, the sciences and humanities to its 4,000 undergraduate students. The College also offers master's programs in business, education and nursing, and a doctorate in nursing practice.

York College students enjoy a high-quality education that emphasizes practical application and a community invested in their success. The College provides a personal plan to help students focus their passions and attain their goals so they are prepared for a lifetime of meaningful careers – ready to meet the challenges of their profession and feeling confident and proud of their achievements.

Company info

Website: http://www.ycp.edu/
Telephone: 7178151320
Location: 441 Country Club Road
York
PA
17403
US

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